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Sales Engineer Manager

2 months ago

Bentonville AR United States TEKsystems Full time

Description:

Overview:

At Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Being a part of Zebra Nation means being seen, heard, valued, and respected. Drawing from our diverse perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries to redefine the work of tomorrow for organizations, their employees, and those they serve.

You have opportunities to learn and lead at a forward-thinking company, defining your path to a fulfilling career while channeling your skills toward causes that you care about – locally and globally. We’ve only begun reimaging the future – for our people, our customers, and the world.

Let’s create tomorrow together.

First level management directly managing Sales Engineers for one of Zebra's largest key Retail accounts. Attains results within Zebra management policies and practices. Personal objectives typically defined as a "roll-up" of all sales resources reporting to them. Generally considered an excellent coach, helping others attain sales success. Technical skills far beyond criteria listed and gets others on the same track. Understands product portfolio extremely well and knows how to win relative to competition; teaches others same. As with all management, embodies One Zebra ahead of personal achievements.

Qualified applicants must reside near/around Bentonville, Arkansas with the ability to work a hybrid schedule during the week (2 days remote/3 days in-office) and the ability to travel as business dictates ( ~ 25%). No relocation assistance will be provided.

Responsibilities:

  • Technical Skills - Helps develop Zebra technical solutions; expert in some areas
  • Knowledge of Zebra - Helps create Business/Industry products/services strategy, often crossing multiple businesses
  • Sales Skills - Leads teams in development of advanced solution selling concepts and partnership creation; proven sales success only
  • Managerial Skills - Full knowledge of all relevant business policies and practices; strong ability to energize and lead others
  • Business Acumen - Conducts root cause analysis and improves long term profitability in a variety of situations; a S.W.O.T. expert; anticipates future customer needs
  • Market/customer Knowledge - Applies both strategic and tactical understanding of markets to ensure Zebra wins in the marketplace
  • Solution Complexity/Strategic Thinking
  • Nature of Problems Solved - Solves complex problems which may require unique solutions which are used across geographies, industries, etc.
  • Role in Addressing Problems - Leads problem resolution, identifies appropriate resources, mitigates future risk
  • Complexity of Solutions - Typically high complexity; many with little precedent and often crosses international borders
  • Freedom to Act
  • Level of Guidance - Determines and pursues courses of action essential in obtaining desired outcomes.; operates with broad autonomy to make decisions that impact sales effectiveness and will help meet or hinder a business in meeting objectives
  • Takes Direction From - Business Unit General Management
  • Customer Interface
  • Role - Leads formal teams or manages sales personnel
  • Level of Customer Contact - Highest level of decision makers on largest and most complex systems
  • Main Level of Interaction - Defines project customer interface and assists teams on largest deals
  • Required Knowledge of Customer - Industry direction and customer strategic business plan for future
  • Accountability
  • Business and Financial Impact - Manages sales and support resources directly or indirectly; responsible for revenue, margins and departmental expenses
  • Relative Size and Scope - Sustained very high quota and results over multiple years for the business; individual or team managed has a large impact on a Business unit
  • Types of Projects - Large complex deals or very large volume of moderate deals
  • Strategic Impact for Zebra - High in near and mid-term

Qualifications:

Bachelor’s or equivalent experience

8 + years in a related technical pre-sales role (Sales Engineer, Systems Engineer, Solution Architect, Pre-Sales Engineer)

Must possess management experience if external, willing to be flexible on management experience for internal applicants

Must reside near/around Bentonville, Arkansas with the ability to work a hybrid schedule during the week (2 days remote/3 days in-office) and the ability to travel as business dictates ( ~ 25%)

Preferred qualifications:

  • Experience with large complex customers in the Retail vertical a strong differentiator.
  • Exposure to products/offerings similar to Zebra a strong plus.
  • Leading teams and developing sales engineering talent a strong preference.
  • In depth understanding of advanced solution selling concepts and methodologies.
  • Ability to communicate and align people within the organization, gaining the cooperation of those who may be needed to influence the creation of teams and coalitions that understand the corporate vision and strategies, and accept their validity.
  • Strong ability to drive results by energizing and leading others.
  • Ability to establish clear objectives and direction for team.
  • Excellent leadership, coaching, and mentoring skills.
  • Excellent conflict resolution and team building skills.
  • Excellent communication skills to assist at the customer management interface level, including negotiation and presentation skills.
  • In-depth understanding and experience in providing strategic leadership to presales technical managers and their teams.
  • Full knowledge of all relevant business policies and practices.
  • Has knowledge of relevant solutions sets, product line specifications, performance criteria and applications.
  • Thorough competitive knowledge including solutions, technology and product offerings.
  • Creates business and industry solutions strategy, often crossing multiple lines of business.
  • Possesses a solid knowledge and experience of customer management practices.
  • Leads problem resolution, identifies appropriate resources, mitigates future risk.

Skills:

Sales, mobile device, technical skills, sales engineering, Operation, Strategy, engineering, campaign management, campaign execution, marketing campaign, support, sales support

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.