Senior UX Researcher

3 days ago


Seattle WA United States Akvelon Full time

Akvelon is a known USA company, with offices in places like Seattle, Mexico, Ukraine, Poland, and Serbia. Our company is an official vendor of Microsoft and Google. Our clients also include Amazon, Evernote, Intel, HP, Reddit, Pinterest, AT&T, T-Mobile, Starbucks, and LinkedIn. To work with Akvelon means to be connected with the best and brightest engineering teams from around the globe and working with an actual technology stack building Enterprise, CRM, LOB, Cloud, AI and Machine Learning, Cross-Platform, Mobile, and other types of applications customized to client’s needs and processes.

In this role you’ll conduct evaluative research to gather feedback throughout the product development process, working in quick sprints. You’ll turn these research findings into actionable recommendations and present them to cross-functional partners and leadership.

Responsibilities:

  1. Synthesize stakeholder needs into research questions.
  2. Design and execute on unmoderated and moderated usability testing.
  3. Lead communication and collaboration with cross-functional partners, including consumer insights, data science, design, product/program management, etc.
  4. Develop research deliverables that achieve business and product impact.

Basic Qualifications:

  1. 3+ years of professional experience conducting user research.
  2. BA/BS in Psychology, Sociology, Statistics, Behavioral Science, Computer Science, Human-Computer Interaction, related fields, or equivalent experience within a product-centric environment.

Preferred Qualifications:

  1. Previous experience with UserTesting or other user testing platforms.
  2. Understanding of strengths and shortcomings of different qualitative and usability research methods, including when and how to apply them during each product phase.
  3. Detail-oriented and ability to work fairly independently on a variety of tasks.
  4. Strong interpersonal, organizational, written, and oral communication skills.
  5. Ability to work quickly to turn around high-quality research insights; can prioritize time between multiple projects, and be flexible, adapting to changing schedules and different projects.

Working conditions and benefits:

  1. Paid vacation, sick leave.
  2. Vision, dental, and health general insurance. 401K retirement system.
  3. Professional growth while attending challenging projects and the possibility to switch your role, master new technologies and skills with company support.
  4. Flexible working schedule: 8 hours per day, 40 hours per week.
  5. Personal Career Development Plan (CDP).
  6. Paid external training, conferences, and professional certification that meets the company’s business goals.
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