UX Researcher

1 day ago

Menlo Park CA United States Character.AI Full time

We are seeking a UX Researcher to serve as the key partner for the Character.AI Product team. This role will collaborate with cross-functional teams and stakeholders to help identify critical research questions around user and creator needs. The UX Researcher will help further our knowledge of user and creator experiences and focus on identifying research needs and gaps. You will help Character.AI Product teams to develop and implement solutions for scaling our ever growing and dynamic research practice.

Responsibilities:

  • Partner with product and business stakeholders to identify and prioritize research topics in a rapidly-changing environment.

  • Proactively identify research needs and gaps, and implement solutions that scale our UX research practice with velocity and impact.

  • Design and execute end-to-end custom primary research using a wide variety of qualitative and quantitative methods, including: usability testing, concept testing, in-depth interviews, focus groups, ethnography, surveys, log analysis, fieldwork.

  • Analyze research data and translate findings into actionable recommendations that influence product strategy and design decisions.

  • Communicate research findings in a clear and compelling manner to a variety of audiences, including stakeholders and executives, using reports, presentations, and visualizations.

  • Champion user research best practices, establishing robust processes and methodological toolkits for the team.

  • Help to establish a user-centered design culture, advocating for the user and building a culture that prioritizes human-centric design principles.

  • Mentor and guide other researchers and cross-functional partners in research methods.

Qualifications:

  • Bachelor’s degree with 10+ years’ of relevant experience in user experience, applied research and/or product research and development or an advanced degree with 8+ years of relevant experience.

  • 7+ years of experience leading user research, preferably in a senior or lead role for a large consumer product area with many stakeholders.

  • Comfort with ambiguity and solving problems without an established process to follow.

  • Experience conducting UX research for a social media or consumer app.

  • Experience with usertesting.com & unmoderated testing.

  • Experience coding with SQL, STATA, SPSS, R, or equivalent.

  • Experience applying statistical analysis methods such as regressions, ANOVA, and T-Tests, and the ability to summarize and explain those results for non-technical audiences.

  • Proficient in relevant design and research tools, including:

    • Figma (or similar design/prototyping tools)

    • User testing platform tools

    • Research repository tools

Preferred Qualifications:

  • Advanced degree in a human behavior related field, such as Human-Computer Interaction, Psychology, Sociology, Communication, or Information Science.

  • Experience researching advanced technologies, such as artificial intelligence, augmented reality, virtual reality, blockchain, or robotics.

  • Experience scaling a consumer app audience in a high growth startup environment.

About Character.AI

Founded in 2021, Character is a leading AI company offering personalized experiences through customizable AI 'Characters.' As one of the most widely used AI platforms worldwide, Character enables users to interact with AI tailored to their unique needs and preferences.

In just two years, we achieved unicorn status and were named Google Play's AI App of the Year – a testament to our groundbreaking technology and vision.

Ready to shape the future of Consumer AI?

At Character, we value diversity and welcome applicants from all backgrounds. As an equal opportunity employer, we firmly uphold a non-discrimination policy based on race, religion, national origin, gender, sexual orientation, age, veteran status, or disability. Your unique perspectives are vital to our success.

#J-18808-Ljbffr

  • Quantitative UX Researcher, University Grad

    4 months ago

    Menlo Park, United States META Full time

    Summary: Our UX Research team is designing for the global diversity of human needs, which requires us to deeply understand the behaviors of the people behind them. Our researchers tackle some of the most complex challenges to gain deeper insights into how people interact with each other and the world around them, and work collaboratively to contribute new...

  • User Experience

    3 weeks ago

    Menlo Park, United States Robert Half Full time

    Job DescriptionJob DescriptionOur FinTech client is looking for a User Experience (UX) Researcher to join them remotely for 40hr/wk, 6 months.RESPONSIBILITIESProactively and independently identify high-impact questions Answer those questions with a strong command of qualitative and quantitative methods, using the right methods at the right time and...

  • UX Researcher, Mixed Methods

    5 months ago

    Menlo Park, United States Meta Inc Full time

    Summary: Our UX Research team is designing for the global diversity of human needs, which requires us to deeply understand the behaviors of the people behind them. Our researchers tackle some of the most complex challenges to gain deeper insights into how people interact with each other and the world around them, and work collaboratively to contribute new...

  • UX Researcher

    4 weeks ago

    Santa Clara, CA, United States PTR Global Full time

    UX ResearcherDay 1 Onsite Santa clara, CALong term contractHybrid - 3 days onsite / weekDirect client opportunity *Minimum 10+ background exp require as UX researcher*Skillset - Experience - PreferenceUser Experience - NA - Is RequiredTeamwork - 2-5 Years - Is RequiredPresentations - 2-5 Years - Is RequiredQualitative research - 2-5 Years - Is...

  • UX Researcher

    2 days ago

    Boston, MA, United States Aquent Full time

    Aquent has an EXCITING opportunity for a UX Researcher in the United States! This role is 100% remote. You must be able to work Eastern Time Zone hours on a daily basis. To be considered for this role, you must: Currently live in the United States Be authorized to work in the United States Not require sponsorship of any kind during the duration of the...

  • Sr. UX Researcher

    2 weeks ago

    Carmel, IN, United States Allied Solutions Full time

    Does your mind connect dots others can't even see? Do you inspire and mentor others to follow your example? Do you like solving complex problems with simple, elegant solutions? Join us as our next Senior UX Researcher. We're looking for someone creatively analytical - who can think inside the box, and then blow the box up. The candidate we need can solve...

  • Sr. UX Researcher

    2 weeks ago

    Carmel, IN, United States Allied Solutions Full time

    Does your mind connect dots others can't even see? Do you inspire and mentor others to follow your example? Do you like solving complex problems with simple, elegant solutions? Join us as our next Senior UX Researcher.We're looking for someone creatively analytical – who can think inside the box, and then blow the box up. The candidate we need can solve...

  • Senior Web UX Researcher

    2 days ago

    San Francisco, CA, United States Databricks Full time

    Req# MKTQ425R28 Location: San Francisco Bay Area We are looking for a Sr. Web UX Researcher to join our growing Web Marketing team at Databricks. You will report to the Director, Web Product and support the Databricks web ecosystem. You have a customer first mindset and take into consideration all touchpoints and interactions across the user journey. You...

  • UX Researcher

    1 week ago

    Seattle, WA, United States Aquent Full time

    This role will be on the client’s team working on the future of learning and belonging for the UX community. It will be deeply involved in defining how UXers learn independently through courses, how they connect and learn with others through events, and how they find information. This role is a great opportunity for someone looking to drive impact cross...

  • UX Researcher

    2 days ago

    San Francisco, CA, United States Open Systems Technologies Full time

    UX Researcher REMOTE In this role, you'll conduct evaluative research to gather feedback throughout the product development process, working in quick sprints. You'll turn these research findings into actionable recommendations and present them to cross-functional partners and leadership. Responsibilities: Synthesize stakeholder needs into research...

  • UX Researcher

    1 day ago

    San Diego, CA, United States ResMed Inc Full time

    The Incubation and Growth team exists to develop transformative health products that radically improve the way billions of people sleep, breathe and live. We help to accelerate access to care, the broadening of sleep health solutions, and the ways in which the right people get the right solutions at the right time. Let’s talk about the role In this role...

  • UX Manager

    1 week ago

    Menlo Park, United States META Full time

    Summary: Our UX Research team is designing for the global diversity of human needs, which requires us to deeply understand the behaviors of the people behind them. Facebook Inc. UX researchers tackle some of the most complex challenges to gain deeper insights into how people interact with each other and the world around them, and work collaboratively to...

  • UX Researcher

    3 weeks ago

    Atlanta, GA, United States Aquent Full time

    Good storytelling starts with great listening. That means each role and every project has our audience in mind. Because the same people who design, develop, and deploy our products also happen to use them. To us, that speaks volumes.   ABOUT THIS ROLE Revolutionizing the storytelling experience is just part of a UX Researcher’s daily to-do list. You’ll...

  • Senior UX Researcher

    2 days ago

    San Francisco, CA, United States Tbwa ChiatDay Inc Full time

    Headway’s mission is a big one – to build a new mental health care system everyone can access. We’ve built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance. 1 in 4 people in the US have a treatable mental health condition, but the majority of providers don’t accept...

  • UX Researcher

    2 days ago

    Boston, MA, United States Collabera Full time

    We are based out of Morristown, NJ and we have been providing contingent labor to our clients for the last 25 years. In 2015, we placed more than 6,000 contractors across select 100+ clients that we service. The end client for this project is a large legal organization with operations in more than 100 countries and has more than 50,000 employees around the...

  • Senior UX Researcher, AWS Customer Experience

    2 days ago

    Seattle, WA, United States Amazon Full time

    Senior UX Researcher, AWS Customer Experience (CX), Central CX UX Research We are hiring a Senior User Researcher to join our growing UX Research team. This role is an opportunity to help reinvent the customer experience for AWS Systems Manager. This role will focus on exploring innovative ways to use next generation technologies, such as generative...

  • Applied UX Researcher

    2 days ago

    Mountain View, CA, United States US Tech Solutions Full time

    Job Description: The client’s product lets you collaborate with generative AI to boost productivity and fuel creativity. The UXR team is made of dedicated and talented UI designers, researchers, writers, content designers, and PgMs passionate about creating the best possible experience for our users. We work in a fast-paced, highly collaborative...

  • Senior UX Researcher, ASBX Design

    1 day ago

    Seattle, WA, United States Amazon Full time

    Senior UX Researcher, ASBX Design & User Research Job ID: 2792486 | Amazon Development Center U.S., Inc. Amazon Software Builder Experience has a mission to make Amazon the best place to be a software builder. It was established in 2022 bringing together existing and new teams with a focus on modernizing processes and tools. The organization is invested in...

  • UX Researcher II

    2 days ago

    Seattle, WA, United States Amazon Full time

    UX Researcher II (Design Research), GREF Job ID: 2842460 | Amazon.com Services LLC This is a unique opportunity to help shape the workplace experience for Amazonians around the world. The Global Real Estate and Facilities (GREF) organization is responsible for creating the spaces that inspire Amazonians to make history. The globally diverse team manages...

  • User Researcher

    1 day ago

    San Francisco, CA, United States Sleeper Full time

    About the company Sleeper is building the leading platform to connect friends over sports. Our mission is to create a digital playground for sports fans and their friends to hang out–on Sleeper, you can check scores, play games, chat, send memes, and more! Our flagship product, fantasy football leagues, are used by over 5 million people internationally,...