Director, Loyalty Reporting and Analysis

Job Number 24162230
Job Category Finance & Accounting
Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
 Job Summary 

As an integral member of the Loyalty Reporting and Analysis team, the Director, Loyalty Reporting & Analysis (Cobrand) will lead a wide range of financial reporting activities within Marriott’s Bonvoy Loyalty Program (Bonvoy). She/he will collaborate with  the Cobrand Finance Business Partner (FBP) and others to calculate accurate GAAP quarterly reporting related to certain Cobrand credit card and other partnership agreements.  The Director will develop processes, models and reporting templates for new partnership agreements/business ventures that include Bonvoy’s points, including maintaining adequate internal controls over each process to support the accurate calculation, recording, and reporting of the Loyalty Program revenues and expenses in accordance with GAAP. 

Additionally, the Director will work together with other members of the Customer, Revenue, Technology and Luxury Controllership organization and Cobrand FBP team to identify and implement tools to automate and streamline reporting processes.  This position will report to the Senior Director, Loyalty Reporting & Analysis (Cobrand).

The Director must be adept at tapping diverse sources of information, identifying profitable opportunities, anticipating challenges, enabling and encouraging innovation, and devising and executing breakthrough strategies to deliver against current and future business priorities, thereby strengthening Marriott’s competitive advantage through excellence in financial management.

Expected Contributions 

• Ensure all financial reports related to new and existing cobrand agreements are completed accurately, on a timely basis, and in accordance with Generally Accepted Accounting Principles (GAAP). Contribute to Bonvoy’s financial reporting processes.
• Collaborate with the Cobrand Finance Business Partner (FBP) organization to provide thought leadership and GAAP accounting expertise for new and existing cobrand agreements.
• Evaluate new cobrand agreements/modifications of existing agreements for new/different performance obligations and collaborate with Accounting Policy Group (APG) to analyze the accounting treatment for such performance obligations. 
• Develop end-to-end processes for new cobrand agreements that require different accounting and recording treatment than that of established agreements.  Collaborate with FBPs to ensure seamless transition between operational reporting and GAAP reporting. 
• Manage communication of new/amended cobrand agreements to larger Bonvoy Loyalty Reporting and Analysis team and assist with incorporating new/amended agreements into non-cobrand processes. 
• Lead calculation and review of inputs required for valuations of new cobrand agreements/modifications of existing agreements.  Develop presentations for new cobrand agreement valuations for senior management.
• As part of the quarterly close process, validate accuracy of life-of-contract forecasts and the related assumptions on which GAAP estimates are dependent. 
• Perform analysis and provide recommendations on periodic adjustments to Cobrand Free Night Certificate (FNC) URR assumptions using Tableau.      Coordinate with Cobrand FBP team on incorporating changes into life-of contract forecasts. 
• Lead compilation of cobrand forecast/budget/LRP processes, coordinating with Cobrand FBP organization to utilize a singular set of key assumptions.  Transform Cobrand FBP cash flows into GAAP P&L, Balance Sheet, and Cash Flow deliverables and support consolidation of inputs into overall Bonvoy forecast/budget/LRP deliverables. 
• Identify, design, and implement enhancements to current processes to provide additional efficiency, accuracy, and support scalability of the cobrand program, with a primary focus on available automation and reporting tools (i.e. Workiva, Tableau, PowerBI). 
• Assist Vice President, Reporting & Controls on integration of cobrand accounting and reporting into Modern Data Platform initiative. 
• Prepare, review, and update cobrand documentation required for SOX, corporate policies, Workiva dataflow, and job aids.
• Collaborate with Accounting Policy Group (APG) on questions arising in the cobrand space. 
• Champion excellence in business ethics and integrity, social responsibility, cross-cultural effectiveness, and associate engagement.
• Perform other duties as assigned to meet business needs.

CANDIDATE PROFILE

KEY TALENTS AND EXPERIENCE

•  Minimum 8 years of accounting experience in a global organization with increasing responsibility including complex accounting, internal controls, data analysis, process management and financial modeling.  Public accounting experience preferred.
• Proven quantitative and qualitative analysis skills - ability to take large volumes of complex information and present it in a clear and concise manner appropriate for senior management decision-making; uses data and logical problem-solving methodology in decision making and impact assessment.
• Excellent modeling skills, including the ability to design and develop complex revenue recognition calculations with strong controls and flexibility for an expanding business.
• Expertise in US GAAP and internal controls (SOX 404).
• Results oriented; delivers results under difficult conditions and demonstrates balanced judgment under pressure. 
• Ability to assess, plan and prioritize to complete projects at high quality levels; ability to work both independently and as part of a team. 
• Responsive; ability to integrate and balance priorities, work activities, and resources for the benefit of multiple key stakeholders.
• Strong interpersonal skills; ability to maintain effective relationships with internal and external customers.
• Experience with financial reporting tools (Excel, Peoplesoft, Smartview, Workiva) and associated methodologies, governance frameworks and processes; ability to drive process improvements and implement best practices.
• Communicates effectively, both orally and in writing; listens to others and effectively comprehends information; creates an environment allowing for timely information flows throughout the organization.
• Ability to consistently make decisions in a timely manner, sometimes with incomplete information and under tight deadlines and pressure; comfortable challenging organizational norms and accepted thinking to improve effectiveness; escalates issues as appropriate.
• Active learner; ability to enhance personal, professional, and business growth through new knowledge and experiences
• Strong data analytics skills: Tableau, PowerBI, or related software experience strongly preferred.
• Experience in Marriott business, processes, and contracts a plus.
• Trustworthy with strong business integrity and ability to hold sensitive information in confidence.
• Strong service orientation; collaborative team player.
• Experience with valuations and other finance concepts strongly preferred.
• Highly organized and able to handle multiple priorities.
• History of consistently delivering business results.

EDUCATION AND PROFESSIONAL CERTIFICATION

• Baccalaureate or graduate degree in Accounting required.
• CPA required.

 LOCATION

• This position will be based at MI Corporate Headquarters.

 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

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