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Program Administrator
2 months ago
Title: Program Administrator - Talent Development
Qualifications, skills, and all relevant experience needed for this role can be found in the full description below.
Duration: Contract
Compensation: $35-$40/hour
Location: Newport Beach, CA 92660
Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S.
Overview
Excellence is at the core of our culture. We are dedicated to the strategic development of talent, aligning our efforts with the broader business objectives to ensure a dynamic and influential presence in the global market. Our commitment extends to attracting and nurturing top-tier talent, fostering professional growth, and cultivating future leaders. We are deeply committed to creating a diverse and inclusive work environment where every team member can thrive. We are seeking a highly motivated and detail-oriented Program Administrator and Workday Super User for Learning, Talent & Performance. This role will be pivotal in managing the annual talent cycle, enhancing processes related to goal setting, talent reviews, and year-end performance evaluations. The ideal candidate will also oversee learning and leadership development initiatives, ensuring effective communication and collaboration across HR and business partners.
Key Responsibilities Annual Talent Cycle Management Configure and enhance processes for goal setting, Talent Reviews, and Year-end Performance.
Test, launch, and track business processes and milestones.
Support Workday demos for HR and business partners, ensuring clear communications.
Oversee annual Talent and Performance processes, including training, communications, tracking, reporting and analytics.
Learning and Leadership Development Management Configure, enhance, and test processes related to Learning & Leadership Development.
Build events, programs, and learning paths for TD initiatives; manage attendance and reporting.
Manage Learning Business Content Creator (LBCC) training, inquiries, and approvals.
User Experience Management Explore new functionalities and identify enhancements based on feedback and need.
Measure impact and effectiveness using ROI metrics, KPIs and data analytics.
Collaborate with Talent Development Managers and Workday HR team for process improvements and reporting.
Create clear WD instructional materials for HR and employees on talent-related processes.
Refine processes with a focus on Inclusion & Diversity.
Regular Talent Development Deliverables Provide quarterly Allianz learning data reports.
Oversee AI administration, including managing Talent Development Knowledge Articles and supporting TD AI bots (e.g., Perry) by reviewing responses, ensuring quality, tagging queries, and tracking usage.
Manage Talent Development budget management, including contracting, invoicing, and tracking.
Maintain and update department content, including the intranet, learning management system, navigation guides, and other resources for user accessibility.
Update Talent Development process documentation in LUCID to ensure compliance for PWC annual audits.
Collaborative Talent Development support, partner with TD Associates to: Manage education reimbursement approvals
Act as license holder and super user for content creation platforms (e.g., Articulate, Snagit, Murf); collaborate with TD Managers & Associates to create TD-led e-content
Proactively respond to inquiries via the Talent Development Team's email, client inquiries (Qvidian), and SNOW escalations.
Requirements Education and Experience: Bachelor's degree or equivalent 1-2 years of experience in human resources, learning, talent development, or related administrative role.
Technical Skills: Proficiency in Microsoft Office is required. Familiarity with learning management systems, particularly Workday Learning, is advantageous.
Soft Skills: Exceptional interpersonal and communication skills, with a client-support focus, and a proactive, solution-oriented mindset. Ability to manage inquiries and provide support in a clear and positive manner. Possess high emotional intelligence (EQ), demonstrating adaptability and creativity in problem solving. The ability to collaborate effectively, ensuring seamless teamwork.
Professional Attributes: Meticulous attention to detail and strong organizational skills, capable of managing multiple tasks and projects simultaneously in a fast-paced environment. Ability to work both independently and as part of a team, with a results-oriented approach.
Our benefits package includes: Comprehensive medical benefits
Competitive pay
401(k) retirement plan
...and much more
About INSPYR Solutions
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.
INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
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