Senior Manager, Product Portfolio

2 days ago

Denver CO United States Xcel Energy Full time

Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow? A position at Xcel Energy could be just what you’re looking for.

Position Summary

Manage all aspects of product life cycle to meet or exceed performance goals (P&L, customer acquisition/retention, customer satisfaction, etc.) across relevant market and customer segments. Manage all aspects of the portfolio's marketing mix, communications, training, and support needs. Drive effectiveness of product delivery and customer satisfaction.

Essential Responsibilities

  • Responsible for the corporation's product market vision, plans and status to meet market segments' needs and product goals. Oversee and ensure all portfolio strategies meet corporate and customer needs.
  • Implement all aspects of portfolio's marketing mix including: pricing, sales channels, launch activities, acquisition and retention, life-cycle management and customer migration paths. Manage all aspects of daily product portfolio issues across segments to meet goals. Drive and champion initiatives across departments to achieve goals.
  • Develop budgets, sales forecasts, sales & marketing expense and profitability goals. Track the progress of each portfolio (P&L) and product against target. Accountability to product P&L. Responsible for ensuring programs are being implemented within regulatory policies and requirements (specific for each state).
  • Drive and champion recommendations to Product Development of new technologies available. Ensure product content and prices are accurate.
  • Understand customers using internal and external data to determine customer needs, need gaps and preferences. Provide insight with customer journey mapping, personas, segmentation, demographics and other available data. Partner with internal stakeholders (operations, sales, customer care) to gain exposure and understanding to product/service/customer interactions and experiences. Collaborate with business partners to understand market issues, industry developments, competitors, market segment development/evolution, pricing strategies, value proposition, etc. and make recommendations on customer strategy.

Minimum Requirements

  • College degree required, or equivalent years of education and experience.
  • MBA preferred.
  • Five years of experience in marketing, product management or product development is required.
  • Team and peer leadership with excellent communications skills and proven results.
  • For DSM portfolio management, two years' experience with regulatory requirements and conservation programs is mandatory.

Preferred Requirements

  • Experience working in a Matrix environment

As a leading combination electricity and natural gas energy company, Xcel Energy offers a comprehensive portfolio of energy-related products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states. At Xcel Energy, we strive to be the preferred and trusted provider of the energy our customers need. If you’re ready to be a part of something big, we invite you to join our team.

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Individuals with a disability who need an accommodation to apply please contact us at

The anticipated starting base pay for this position is: $92,300.00 to $130,566.66 per year.

This position is eligible for the following benefits: Annual Incentive Program, Medical/Pharmacy Plan, Dental, Vision, Life Insurance, Dependent Care Reimbursement Account, Health Care Reimbursement Account, Health Savings Account (HSA), Limited-Purpose FSA, Transportation Reimbursement Account, Short-term disability (STD), Long-term disability (LTD), Employee Assistance Program (EAP), Fitness Center Reimbursement, Tuition reimbursement, Transit programs, Employee recognition program, Pension, 401(k) plan, Paid time off (PTO), Holidays, Volunteer Paid Time Off (VPTO), Parental Leave.

Benefit plans are subject to change and Xcel Energy has the right to end, suspend, or amend any of its plans, at any time, in whole or in part.

Deadline to Apply: 11/18/24

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