Experience Associate
2 weeks ago
SUMMARY/ OBJECTIVE
The Power of Party is our brand standard in delivering a premium guest experience with clean standards that outshine the industry. It's our mission to help clients feel their best every day with mini moments of luxury.
The Experience Associate serves as the face of the MiniLuxe brand to all clients and team members by confidently communicating services and product offerings. The Experience Associate also delivers an exceptional client experience while managing the service floor and driving revenue.
Job Description
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Host/hostess:
- Is knowledgeable of all service and product offerings and can effectively communicate with clients.
- Is business savvy to recommend service upgrades and communicate about retail products.
- Greets and hosts every client.
- Hangs coat/umbrella and offers beverage to every client.
- Meets and exceeds client expectations.
Clean:
- Manages flow of the MiniLuxe clean lab.
- Manages studio organization.
Manage service floor:
- Observes all areas of service floor to ensure appropriate timing and client engagement is to standard.
- Contacts clients according to late policy.
- Accurately books appointments.
Drive Revenue:
- Educates clients about polish offerings, service upgrades, loyalty program, membership and retail.
- Effectively optimizes bookings for maximum client intake.
- Invites clients to re-book or book recurring appointments.
- Optimizes the booking system.
Requirements and Skill Sets:
- Possesses a passion for beauty.
- Delivers an amazing client experience in a premium brand environment.
- Operational excellence through accurate and effective appointment booking.
- Ability to multi-task.
- Use of computer equipment.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Ability to lift 25 lbs.
- While performing the duties of this job, the employee may be regularly required to stand for long periods of time (i.e. 8 hour shift, while not on break).
- The employee frequently is required to stand and walk.
- Must be able to bend/kneel.
- Must be able to handle light cleaning supplies and chemicals.
Compensation:
- Competitive hourly wage.
- Paid Time Off.
- Benefits including Medical, Dental, Vision, and FSA health plans.
- 401k.
-
Member Experience Associate
2 weeks ago
Boston, MA, United States Industrious Full timeIndustrious is the largest premium workplace-as-a-service provider and home to the highest-rated workplaces in the industry. Everything we do comes down to creating great days for teams of all sizes and stages, including our own. We believe that what makes a great day at work is the people on your team and the problems you get to solve together. We’re...
-
Litigation Associate
2 weeks ago
Atlanta, GA, United States ["Litigation Associate", "3L Search Partners"] Full timeLitigation Associate – Commercial Real Estate & Business Disputes Are you an attorney with a passion for real estate, business disputes, and bankruptcy law? An established and highly respected boutique commercial real estate firm is looking to add a talented Litigation Associate to its growing team. This is an exciting opportunity to work with a...
-
User experience researcher senior
2 weeks ago
Boston, MA, United States Fidelity Investments Full timeUser Experience Researcher Senior / Principal Job Description The Role Fidelity Investments is looking for a User Experience Researcher with an operations focus who is passionate about their craft and improving employee digital experiences. As a member of the Digital Workplace Experience Chapter Area, you will keep the end user at the center of everything...
-
User Experience Lead
2 weeks ago
Boston, MA, United States Atria Group LLC Full timeWe specialize in Staffing, Consulting, Software Development, and Training along with IT services to small to medium size companies. AG's primary objective is to help companies maximize their IT resources and meet the ever-changing IT needs and challenges. In addition, AG offers enterprise resource planning and enterprise application integration, supply-chain...
-
Associate
2 weeks ago
Boston, MA, United States Heidrick & Struggles Full timeHeidrick & Struggles (Nasdaq: HSII) is a premier provider of global leadership advisory and on-demand talent solutions, serving the senior-level talent and consulting needs of the world's top organizations. In our role as trusted leadership advisors, we partner with our clients to develop future-ready leaders and organizations, bringing together our services...
-
Principal User Experience Designer MA
4 weeks ago
Boston, MA, United States Fidelity TalentSource LLC Full timeJob Description:We are currently recruiting for multiple positions at the Principal User Experience Designer level. The RoleFidelity Investments is looking for a Principal User Experience Designer who is passionate about their craft and making investing approachable for all audiences. We are redefining the financial services industry by changing the way we...
-
Associate
2 weeks ago
Boston, MA, United States BeaconOne Healthcare Partners, LLC Full timeJob posting: Associate (0-1+ years’ prior consulting experience)Location: BostonType: Hybrid BeaconOne Healthcare Partners is a global life sciences strategy consulting firm based in Boston. We provide commercial strategy and market access consulting services to medical device, diagnostic, and biopharma companies, ranging from start-ups to leading...
-
Development Associate
2 weeks ago
Boston, MA, United States EPIP Full timeThe Boston Foundation believes that one of the great strengths of the Greater Boston community is the rich diversity of its residents in race, religion, national origin, ethnicity, sex, sexual orientation, gender identity, genetic information, age and physical abilities. The Foundation seeks to enhance and support that diversity, not only by its grant...
-
Associate Analyst
2 weeks ago
Boston, MA, United States IMP Consulting Full timeAssociate Analyst - Boston, MA IMP is seeking versatile client-facing Associates to join our growing team. Our client projects can include data integration projects, vendor searches, compliance, trade order management system implementations, and more. The ideal candidate will bring both industry and technical skills to IMP engagement teams, helping to...
-
Protocol Associate
1 month ago
Boston, MA, United States Joulé Full timeJob Title: Protocol Associate/Translational Science, Oncology Check below to see if you have what is needed for this opportunity, and if so, make an application asap. Location: Boston, MA Hours/Schedule: Normal Business Hours Type: Direct Hire Overview Position will be hybrid out of our Boston, MA. Prefer candidates with nearly 5 years experience but will...
-
Protocol Associate
1 week ago
Boston, MA, United States Joulé Full timeJob Title: Protocol Associate/Translational Science, Oncology Location: Boston, MA Hours/Schedule: Normal Business Hours Type: Direct Hire Overview Position will be hybrid out of our Boston, MA. Prefer candidates with nearly 5 years experience but will consider others. Seeking candidate with 5 years of oncology study experience. Will assist with the...
-
Associate Dentist
2 weeks ago
Boston, MA, United States Tbwa ChiatDay Inc Full timeTend is rewriting the playbook of modern dentistry by building a company around the patient and the provider. We believe that with the power of technology, a hospitality-driven mindset, and a top tier clinical team, we can make going to the dentist something to look forward to. Our vision is to transform the dental experience into one that is empowering,...
-
Customer Service Experience Associate
3 weeks ago
Boston, Massachusetts, United States Southwest Airlines Full timeAbout the RoleWe are seeking a highly skilled Customer Service Experience Associate to join our team at Southwest Airlines.Job OverviewThis role is focused on delivering exceptional customer service experiences to our passengers, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide friendly and professional service to customers via phone,...
-
Flow Inventory Associate
2 weeks ago
Boston, MA, United States Carmax Full time6067 - Westborough - 170 Turnpike Road, Westborough, Massachusetts, 01581 General Summary: Under general supervision, responsible for zone maintenance, vehicle receiving & shipping, inventory scanning, vehicle movement (both on and off lot), lot wash/merchandising, taking and uploading photos to carmax.com, as well as providing exceptional customer service....
-
Flow Inventory Associate
2 weeks ago
Boston, MA, United States Carmax Full time6067 - Westborough - 170 Turnpike Road, Westborough, Massachusetts, 01581 CarMax, the way your career should be! General Summary: Under general supervision, responsible for zone maintenance, vehicle receiving & shipping, inventory scanning, vehiclemovement (both on and off lot), lot wash/merchandising, taking and uploading photos to carmax.com, as well as...
-
Customer Experience Associate Lead
3 weeks ago
Boston, Massachusetts, United States Hertz Full timeAbout UsAt Hertz, we are committed to delivering exceptional customer experiences that drive loyalty and retention. Our team of professionals works together to create a culture of empowerment, where employees are equipped to provide outstanding service that meets the evolving needs of our customers.Role OverviewWe are seeking a highly skilled Customer...
-
Member Experience Associate
5 months ago
Boston, United States Industrious Full timeIndustrious is the largest premium workplace-as-a-service provider and home to the highest-rated workplaces in the industry. Everything we do comes down to creating great days for teams of all sizes and stages, including our own. We believe that what makes a great day at work is the people on your team and the problems you get to solve together. We’re...
-
Senior Investment Associate
2 weeks ago
Boston, MA, United States Partners Capital Full timeBoston Position Description The Senior Investment Associate located in Boston will be a key part of teams that manage multi-asset class portfolios for our clients. As a rapidly growing firm, we seek new team members who are dynamic and comfortable working in a fast-paced entrepreneurial environment. Client Portfolio Management (Primary Focus): The Senior...
-
L&E Associate
2 weeks ago
Boston, MA, United States SkyWater Search Partners Full timeSkyWater is assisting a reputable AmLaw firm with its search for an experience L&E Associate to join the Boston office.An ideal candidate will have 2+ years of experience in labor and employment matters including employment litigation and counseling. This person must be licensed in Massachusetts and based in Boston.Please apply or reach out to Rylie Niebuhr...
-
Member Experience Associate
3 weeks ago
Boston, United States Industrious Full timeAbout the Company: Industrious is the largest premium workplace-as-a-service provider and home to the highest-rated workplaces in the industry. Everything we do comes down to creating great days for teams of all sizes and stages, including our own. We believe that what makes a great day at work is the people on your team and the problems you get to solve...