IT Technician

1 week ago

USA VA Chantilly, United States General Dynamics Information Technology Full time

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Top Secret SCI + Polygraph

Clearance Level Must Be Able to Obtain:

Top Secret SCI + Polygraph

Public Trust/Other Required:

None

Job Family:

Help Desk

Job Qualifications:

Skills:

Computer Hardware, Technical Support, Troubleshooting

Certifications:

None

Experience:

7 + years of related experience

US Citizenship Required:

Yes

Job Description:

Help Desk Technician V - IT Touch Labor

Transform technology into opportunity as a Help Desk Technician V with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

At GDIT, people are our differentiator. As a Help Desk Technician V you will help ensure today is safe and tomorrow is smarter.

HOW A HELP DESK TECHNICIAN II WILL MAKE AN IMPACT
● Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software

WHAT YOU’LL NEED TO SUCCEED:
● Education: BA/BS
● Required Experience: 7+ years of related experience

 

DESCRIPTION

·         Provides telephone technical support to employees regarding technical aspects of assigned products.

·         Answers questions about installation, operation, configuration, customization and usage of assigned products.

·         Applies basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures.

·         Maintains appropriate licenses, training and/or certifications, as needed; researches and determines applicability of new/emerging certification programs; may recommend applicable certifications for lower-level team members.

·         Has a deep understanding of how teams integrate and coordinate their efforts and resources to achieve program objectives. In-depth understanding of how own technical specialism and related disciplines are applied in the context of specific DOD, Agency and/or industry standards and requirement.


GDIT IS YOUR PLACE:
● 401K with company match
● Comprehensive health and wellness packages
● Internal mobility team dedicated to helping you own your career
● Professional growth opportunities including paid education and certifications
● Cutting-edge technology you can learn from

The likely hourly rate for this position is between $51.00 - $69.00. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

Less than 10%

Telecommuting Options:

Onsite

Work Location:

USA VA Chantilly

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

  • Electronics Technician Maintenance Specialist

    4 weeks ago

    Fort Eustis, Newport News, VA , USA, United States AITC (Advanced IT Concepts) Full time

    Job Title: Electronics Technician Maintenance SpecialistAdvanced IT Concepts, Inc. (AITC) is a leading provider of Information Technology solutions, and we are currently seeking a skilled Electronics Technician Maintenance Specialist to join our team.Job Summary:We are looking for a highly motivated and experienced Electronics Technician Maintenance...

  • ISD Technician

    19 hours ago

    Vienna, VA, United States ALTA IT Services Full time

    ISD Technician Do you have the right skills and experience for this role Read on to find out, and make your application. Location: 100% Onsite, reporting to Vienna, VA Pay Rate: Open to Both C2C and W2 options Position Type: Multiyear Contract Job Description: - Tier 1 or Tier 2 diagnostics and troubleshooting experience with hardware and software -...

  • Electronics Technician Maintenance Specialist

    4 weeks ago

    Fort Eustis, Newport News, VA , USA, United States AITC (Advanced IT Concepts) Full time

    Job Title: Electronics Technician Maintenance IIReports to: Site LeadFLSA: Full-time Hourly Non-ExemptPrimary Work Location: Fort Eustis, VACompany OverviewAdvanced IT Concepts, Inc. (AITC) is a leading provider of Information Technology solutions, specializing in Network and Systems Engineering, Integration, and Professional Services. Our company is...

  • Electronics Technician Maintenance Specialist

    3 weeks ago

    East Hanover Township, PA, USA, United States AITC (Advanced IT Concepts) Full time

    Job Title: Electronics Technician Maintenance SpecialistReports to: Program ManagerFLSA: Full-time Hourly Non-ExemptPrimary Work Location: Ft. Indiantown Gap, PACOMPANY OVERVIEWAdvanced IT Concepts (AITC) is a leading provider of information technology solutions, specializing in network and systems engineering, integration, and professional services. Our...

  • IT Support Specialist

    4 weeks ago

    Tampa, FL , USA, United States Gravity IT Resources Full time

    Job Title: Field Support TechnicianLocation: Tampa, FLJob Type: ContractReferral Fee:Employment Eligibility: Gravity cannot transfer nor sponsor a work visa for this position. Applicants must be eligible to work in the U.S. for any employer directlyPosition OverviewWe are seeking an experienced and motivated IT Support Technician to provide superior service...

  • IT Support Specialist

    4 weeks ago

    Little Suamico, WI , USA, United States TeamLogic IT, Greenbay, WI Full time

    About UsWe are a locally owned business providing comprehensive IT services to small- and medium-sized businesses in the Northeastern Wisconsin area.Our mission is to create business owner confidence in their IT infrastructure to ensure our clients can operate their businesses securely, reliably, and optimally.The OpportunityWe are seeking an experienced IT...

  • IT Support Specialist

    4 weeks ago

    Little Suamico, WI , USA, United States TeamLogic IT, Greenbay, WI Full time

    About UsWe are a locally owned business providing comprehensive IT services to small- and medium-sized businesses in the Northeastern Wisconsin area.Our mission is to create business owner confidence in their IT infrastructure to ensure our clients can operate their businesses securely, reliably, and optimally.The OpportunityThe IT Technician's role is to...

  • Quality Assurance Specialist

    4 weeks ago

    PT ORANGE, FL , USA, United States By Light Professional IT Services Full time

    Job SummaryWe are seeking a highly skilled Quality Control Inspector to join our team at By Light Professional IT Services. As a Quality Control Inspector, you will be responsible for ensuring that component parts, assemblies, and major sub-systems meet internal and customer quality standards.Key ResponsibilitiesConduct receiving, in-process, and final...