Dispute Initiation Sr. Process Specialist

Spherion Temple is looking for a detail-oriented and customer-focused individual to join our client's team in Killeen as a Dispute Initiation Specialist. If you thrive in a multi-tasking work environment and have a passion for helping others and have experience in a call center environment we encourage you to applyResponsibilities:Answer inbound calls and...

Spherion Temple is looking for a detail-oriented and customer-focused individual to join our client's team in Killeen as a Dispute Initiation Specialist. If you thrive in a multi-tasking work environment and have a passion for helping others and have experience in a call center environment we encourage you to applyResponsibilities:Answer inbound calls and...

Job Description Support, enforce and comply with bank policies, procedures and chargeback rules and regulations. Process PIN, Signature and SAFE dispute queues on a daily basis Complete data entry processing for all Expedited Dispute Forms Research and Process all reject report items Research CD401 report Refund customer fees involve due to CD401...

Answer inbound calls and provide quality customer service Research customer questions regarding ATM and ACH claims and assist in EFT error resolution Provide customer service by giving accurate information about account and card transactions Provide call completion and/or alternate options for resolving a claim Handle all customer calls, despite the degree...

Job Description * Answer inbound calls and provide quality customer service * Research customer questions regarding ATM and ACH claims and assist in EFT error resolution * Provide customer service by giving accurate information about account and card transactions * Provide call completion and/or alternate options for resolving a claim * Handle all customer...

Job Description * Answer inbound calls and provide quality customer service * Research customer questions regarding ATM and ACH claims and assist in EFT error resolution * Provide customer service by giving accurate information about account and card transactions * Provide call completion and/or alternate options for resolving a claim * Handle all customer...

* Answer customer telephone inquiries in reference to the status of their claim * Process Debit MasterCard or ATM Pin, Signature or Unauthorized Claims * Gather information about individuals, merchants, and other entities from public and non-public sources, to effectively process a claim** Request surveillance and documents findings * Interview and obtain...

* Answer customer telephone inquiries in reference to the status of their claim * Process Debit MasterCard or ATM Pin, Signature or Unauthorized Claims * Gather information about individuals, merchants, and other entities from public and non-public sources, to effectively process a claim* * Request surveillance and documents findings * Interview and obtain...

* Answer customer telephone inquiries in reference to the status of their claim * Process Debit MasterCard or ATM Pin, Signature or Unauthorized Claims * Gather information about individuals, merchants, and other entities from public and non-public sources, to effectively process a claim* * Request surveillance and documents findings * Interview and obtain...

* Answer customer telephone inquiries in reference to the status of their claim* Process Debit MasterCard or ATM Pin, Signature or Unauthorized Claims* Gather information about individuals, merchants, and other entities from public and non-public sources, to effectively process a claim** Request surveillance and documents findings * Interview and obtain...

* Answer customer telephone inquiries in reference to the status of their claim* Process Debit MasterCard or ATM Pin, Signature or Unauthorized Claims* Gather information about individuals, merchants, and other entities from public and non-public sources, to effectively process a claim** Request surveillance and documents findings * Interview and obtain...

Job Description * Supervise and train a team of employees * Ensure employees adhere to department/company policies and procedures * Process reports for ATM Services Manager * Keep abreast with Reg E and other related regulations which effect the department * Answer inbound calls and provide quality customer service * Research customer questions regarding...

Job Description * Supervise and train a team of employees * Ensure employees adhere to department/company policies and procedures * Process reports for ATM Services Manager * Keep abreast with Reg E and other related regulations which effect the department * Answer inbound calls and provide quality customer service * Research customer questions regarding...

* Work directly with the Department Manager/Supervisor to achieve department productivity and goals* Coordinate workflow distribution within the department* Assist and interface with Loan Processing Associates/Specialists in providing guidance and issue resolution* Handle escalated calls and customer service issues* Assist in monitoring individual and team...

Job Description * Work directly with the Department Manager/Supervisor to achieve department productivity and goals * Coordinate workflow distribution within the department * Assist and interface with Loan Processing Associates/Specialists in providing guidance and issue resolution * Handle escalated calls and customer service issues * Assist in monitoring...

Work directly with the Department Manager to achieve department productivity and goals Accurate and efficient processing of bankruptcies, garnishments, subpoenas, deceased customer claims and other legal related documents Other duties as assigned Operations Specialist only: May also be required to train & mentor new department employeesPosition level will be...

What we offer Excellent health benefits plan, which includes medical, vision and dental options 401(k) with company match Company profit sharing plan Generous paid time-off and paid holidays Paid parental leave Company-paid mental health benefit through Headspace 2 free on-site fitness rooms Employee Assistance Program Employee Resource Groups ...

What we offer Excellent health benefits plan, which includes medical, vision and dental options 401(k) with company match Company profit sharing plan Generous paid time-off and paid holidays Paid parental leave Company-paid mental health benefit through Headspace 2 free on-site fitness rooms Employee Assistance Program Employee Resource Groups ...

Job Description * Investigate, resolve and report suspected fraudulent activity initiated via ATM and/or debit card transactions * Monitor alert/fraud reports from Pulse, Direct, MasterCard, and Fair Isaac and complete all necessary analysis to determine required action * Investigate and research accounts in question for possible fraudulent transactions *...

* Investigate Digital Banking fraud alerts * Communicate with other bank employees, financial institutions, account holders, and Corporate Security using phone, email, and pre-scripted letters * Monitor transactions for ACH and electronic suspicious activity * Make decisions on routine issues in accordance with the Electronic Risk Guidelines and assigned...