Continuous Improvement Manager
4 weeks ago
Job Title: Continuous Improvement Manager
Job Location: Jamaica-USA-11430
Work Location Type: On-Site
Salary Range: $ - 133,286.00 per year
Role Purpose Statement
Drive operational excellence and financial performance within the Customer Service Center (CSC). Oversee the implementation and continuous improvement of operational standards and Lean manufacturing principles to enhance customer satisfaction and achieve budgetary goals. Collaborate closely with regional and corporate teams to ensure alignment with company policies.
Main Accountabilities- Implement and drive continuous improvement across CSC in close coordination with management staff
- Implement LSG Production System for CSC in line with corporate and regional policies
- Ability to teach the principals of lean and other process improvements and provide training as required within area of CSC (for example, Kaizen events)
- Support CSC in the implementation of Regional Operational Excellence Strategy, guidelines, and policies
- Support CSC management teams to achieve business targets (KPI’s)
- Define continuous improvement targets together with the management staff and report performance against set operational objectives
- Analyze cost reduction potential; Accountable for settling and delivering budget results related to productivity/process improvements
- Report on KPIs for quality, productivity costs, and service delivery
- Ensure communication and know-how sharing processes between CSCs in the country/region
- Identify and train CSC departmental management and core employees on production system methodology and lean principles
Knowledge, Skills and Experience
- Bachelor’s degree, preferably in Industrial/Process Engineering or equivalent experience required
- In addition, five to seven years experience in developing and implementing production/process methods and with at least three to five years experience in a manufacturing/automotive industry required
- Effective workshop facilitator skills required; experience in leading teams, driving change and delivering results
- Knowledge of lean concepts including Toyota Production System principles required
- Proven track record in Lean manufacturing and success in implementation of redesigned processes
- Six Sigma Black Belt, Green Belt or Lean Master Certification preferred
- Knowledge of Total Quality Management and Change Management experience is preferred
- Strong analytical and problem solving skills
- Sound delegation skills accompanied with effective ability for follow-up
- Proficient with windows based software
- Excellent communication skills (verbal and written); ability to effectively interact with all levels of the organization
Please note, this position is fully on-site located at: Building 139, JFK Airport - Jamaica NY 11430
LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.
-
Continuous Improvement Manager
4 weeks ago
Jamaica, New York, United States LSG Sky Chefs Full timeJob Title: Continuous Improvement ManagerJob Location: Jamaica, USAWork Location Type: On-SiteSalary Range: $ - 133,286.00 per yearRole Purpose StatementDrive operational excellence and financial performance within the Customer Service Center (CSC). Oversee the implementation and continuous improvement of operational standards and Lean manufacturing...
-
Continuous Improvement Director
4 weeks ago
Jamaica, New York, United States LSG Sky Chefs Full timeJob Title:Continuous Improvement ManagerJob Summary:We are seeking a highly skilled Continuous Improvement Manager to drive operational excellence and financial performance within our Customer Service Center (CSC). The ideal candidate will have a strong background in lean manufacturing principles and experience in implementing process improvements.Main...
-
Food Quality Assurance Coordinator
4 weeks ago
Jamaica, NY-11430, United States LSG Sky Chefs Full timeJob Title: Food Quality Assurance Coordinator Job Location: Jamaica-USA-11430 Work Location Type: On-Site Salary Range: $18.53 - 28.14 per hour About us LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline...
-
Process Improvement Manager
22 hours ago
Seneca Falls, NY, United States ITT Inc. Full timeAbout the companyITT is an industrial manufacturer of critical, engineered components that serve fast-growing end markets in transportation, flow, energy, aerospace and defense. The company’s differentiation is sustained through a combination of several factors: execution, the quality of its leadership and our DNA as an engineering leader. We have a clear...
-
Operations Specialist
2 weeks ago
Oswego, NY, United States Oswego Health Full timeJob Title: Operations Specialist - Medical Practice ImprovementThe Operations Specialist - Medical Practice Improvement plays a vital role in driving standardization and continuous process improvement within the operations of the Medical Practice. This role involves facilitating operational efficiencies, standardizing workflows, implementing process...
-
Technical Solutions Manager
4 weeks ago
Jamaica, New York, United States Aviation Company Full timeJob Title: Technical Solutions ManagerAt Aviation Company, we are seeking a highly skilled Technical Solutions Manager to lead our software deployment efforts and drive operational efficiency in airport operations.Key Responsibilities:Collaborate with the Director of Solutions Architecture to design and implement software solutions tailored to the logistics...
-
Technical Solutions Manager
1 month ago
Jamaica, New York, United States Aviation Company Full timeJob Title: Technical Solutions ManagerAt Aviation Company, we are seeking a highly skilled Technical Solutions Manager to join our team. This role will be responsible for designing and implementing software solutions tailored to the logistics needs of airport operations.Key Responsibilities:Collaborate with the Director of Solutions Architecture to develop...
-
Air Logistics Key Account Manager
2 weeks ago
Jamaica, New York, United States Kuehne+Nagel Full timeJob SummaryWe are seeking an experienced Air Logistics Key Account Manager to join our team at Kuehne+Nagel. As a Key Account Manager, you will be responsible for building and maintaining strong relationships with our key customers, ensuring their needs are met with utmost dedication and efficiency.Key ResponsibilitiesCustomer Relationship Management:...
-
Restaurant Operations Manager
2 weeks ago
Jamaica, New York, United States Pizza Hut Full timeAbout the RolePizza Hut is seeking an experienced Restaurant Operations Manager to join our team. As an Assistant Restaurant General Manager, you will be responsible for leading a team of restaurant staff to deliver exceptional customer service and drive sales growth.Key ResponsibilitiesLead a team of restaurant staff to achieve sales and customer service...
-
Air Logistics Key Account Manager
4 weeks ago
Jamaica, New York, United States Kuehne+Nagel Full timeJob Title: Air Logistics Key Account ManagerAre you looking for a challenging role in logistics where you can utilize your skills to drive customer satisfaction and success? We are seeking an experienced Air Logistics Key Account Manager to join our team at Kuehne + Nagel.Your Role:As an Air Logistics Key Account Manager, you will be responsible for ensuring...
-
Airline Operations Manager
4 weeks ago
Jamaica, New York, United States JetBlue Full timeJob SummaryThe General Manager Inflight Base Performance directs the Supervisor team in the operational functions and performance of Inflight crewmembers. They lead a number of operationally driven projects relative to the base and Inflight as a whole and set strategic goals for the team.Key ResponsibilitiesDirect the Supervisor team in the operational...
-
Quality Improvement Specialist
4 weeks ago
Lake Success, NY, USA, United States IPRO Full timeSr. Quality Improvement SpecialistIPRO is seeking a highly skilled Sr. Quality Improvement Specialist to join our team in Lake Success, New York. As a key member of our multidisciplinary team, you will play a critical role in improving the quality of healthcare for Medicaid beneficiaries enrolled in managed care plans.Key Responsibilities:Conduct virtual and...
-
Restaurant Operations Manager
3 weeks ago
Jamaica, New York, United States KFC Full timeRestaurant General Manager Opportunity at KFCWe are seeking a seasoned Restaurant General Manager to lead our KFC location to success. As a key member of our team, you will be responsible for driving business growth, ensuring exceptional customer service, and fostering a positive work environment.Key Responsibilities:Leadership and Team Management: Lead and...
-
Airline Operations Manager
4 weeks ago
Jamaica, New York, United States JetBlue Full timeJob SummaryThe General Manager Inflight Base Performance is a key leadership role at JetBlue, responsible for directing the Supervisor team in the operational functions and performance of Inflight crewmembers. This leader will oversee a number of operationally driven projects relative to the base and Inflight as a whole, ensuring seamless execution and...
-
Case Manager
1 month ago
Jamaica, New York, United States Demo - Maximus Full timeJob SummaryThe Senior Case Management Counselor is responsible for coordinating all services and ensuring that customers make meaningful progress toward enhancing education skills, preparing for, finding, and retaining employment.Essential Duties and Responsibilities:Provide case management services to a caseload of Wellness and VRS program participants...
-
Assistant Marketing Manager
1 week ago
Jamaica, United States Joy Gree LLC Full timeNYSERDA An assistant marketing manager will be responsible for the following: 1. Work with the marketing team to develop programs and events to educate the general public about the heat pumps and for their advantages in terms of performance, energy efficiency features and environmental effects and related government/utilities programs. 2. Create engaging...
-
Case Manager
3 weeks ago
Jamaica, New York, United States Lantern Community Services Inc Full timeJob SummaryLantern Community Services Inc is seeking an experienced Case Manager to join our team. As a Case Manager, you will play a critical role in stabilizing shelter clients by improving their independent living skills and assisting clients in moving toward their housing goals.Key Responsibilities:Assess client needs and develop individualized treatment...
-
Facility Operations Manager
2 weeks ago
Jamaica, New York, United States ABM Industries Full timeJob SummaryABM Industries is seeking a highly skilled Facility Operations Manager to oversee the day-to-day operations of our facilities. The successful candidate will be responsible for ensuring that all services are performed as contracted and at the intended profit margins.Key Responsibilities:Coordinate service activities for assigned buildingsControl...
-
Repair Manager
4 weeks ago
Jamaica, New York, United States Sixt Full timeJob Title: Repair ManagerWe are seeking a highly skilled and experienced Repair Manager to join our team at SIXT Rent a Car. As a key member of our Branches & Operations division, you will be responsible for overseeing the maintenance and repair of our fleet of vehicles, ensuring that they are in excellent condition and meet the highest standards of...
-
Restaurant Operations Manager
3 weeks ago
Jamaica, New York, United States B Hospitality Corp Full timeJob OpportunityWe are seeking a highly skilled Restaurant Manager to lead our Food and Beverage teams in various partner hotels across the USA.About the RoleLead and motivate a team of hospitality professionals to deliver exceptional service and culinary experiences.Manage facility and equipment to ensure seamless operations and high-quality food...