Senior Support Engineer

3 weeks ago


New York NY United States Brooksource Full time

Job Title: Senior Support Engineer

Location: Remote

5-month contract


Job Overview: Seeking a highly skilled Senior Support Engineer to join the team and work alongside an experienced Senior Tech Lead. This role is vital in supporting the technical aspects of the project, ensuring its smooth operation and successful deployment.


Key Responsibilities:

  • Collaborate with the Senior Tech Lead and development team to provide technical expertise and troubleshooting assistance.
  • Analyze and resolve complex technical issues that may arise during development, testing, and deployment.
  • Assist with the configuration and integration of COTS (Commercial Off-The-Shelf) solutions.
  • Document technical processes and procedures.
  • Maintain a deep understanding of the project scope and goals to proactively identify potential roadblocks.
  • Provide ongoing technical support to the development team and stakeholders.


Mandatory Skills/Experience:

  • Technical Expertise:
  • Bachelor’s degree in computer science or a related field.
  • Minimum of 8 years of experience in software development, technical architecture, and technical leadership.
  • Experience with cloud-based SaaS solutions (Dynamics, Salesforce, ServiceNow, B2G NOW).
  • Hands-on experience using at least one major programming language (Java, Python, C#, C++, JavaScript, Go).
  • Strong understanding of Cloud-based architecture, with hands-on experience using Azure or AWS.
  • Demonstrated knowledge of software development methodologies (Agile, Scrum, Kanban, SAFe preferred).
  • Strong analytical, troubleshooting, and problem-solving skills.
  • DevOps:
  • Strong understanding and hands-on experience using DevOps toolsets (Azure DevOps, Jenkins, JIRA).
  • Demonstrated experience building automated build pipelines.
  • Communication and Collaboration:
  • Excellent verbal and written communication skills.
  • Ability to build and maintain effective working relationships with all stakeholders.
  • Strong interpersonal skills.
  • Project Management and Organization:
  • Ability to plan, organize, and manage multiple projects simultaneously.
  • Ability to work independently and as part of a team.

Desirable Skills/Experience:

  • Business Acumen:
  • Demonstrated experience in analyzing and interpreting policies and procedures.
  • Ability to work with cross-functional teams (architects, developers, engineers, domain experts) to document non-functional requirements.
  • Solid attention to detail.
  • Strong conflict resolution and negotiation skills.
  • Business Diversity Software:
  • Knowledge of B2GNOW software or similar solutions.


EEO Statement:

  • Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.



  • New York, United States Brooksource Full time

    Job Title: Senior Support EngineerLocation: Remote5-month contractJob Overview: Seeking a highly skilled Senior Support Engineer to join the team and work alongside an experienced Senior Tech Lead. This role is vital in supporting the technical aspects of the project, ensuring its smooth operation and successful deployment.Key Responsibilities:Collaborate...


  • New York, NY, United States APN Healthcare Solutions Full time

    APN Consulting has an immediate need for a direct client requirement:Role: Senior EQD Trading Applications Support EngineerLocation: NYC (Hybrid)Duration: FTE/PermanentOverviewThis is a senior engineer position supporting an Equity Derivatives Trading deskThe candidate must have experience in Equity Derivatives and is willing to provide support to tradersIt...


  • new york city, United States Brooksource Full time

    Job Title: Senior Support EngineerLocation: Remote5-month contractJob Overview: Seeking a highly skilled Senior Support Engineer to join the team and work alongside an experienced Senior Tech Lead. This role is vital in supporting the technical aspects of the project, ensuring its smooth operation and successful deployment.Key Responsibilities:Collaborate...


  • New York, United States firstPRO, Inc Full time

    firstPRO is now accepting resumes for a Senior Application Support Engineer role in NY, NY. This is a direct hire role with a hybrid workstyle.The Senior Application Support Engineer position supports customer-facing operations by responding to operational and business issues. In addition to technical responsibilities, this role includes leading a small...


  • New York, NY, United States Optomi Full time

    Executive Support Engineer (On-site)*This is an on-site requirement in Manhattan, NY*Optomi, in partnership with a leading global organization, is seeking an Executive Support Specialist to join their team! This role will focus on providing high-level technical and operational support to C-suite executives, senior leadership, and VIP clients. You’ll be...

  • Senior iOS Engineer

    3 weeks ago


    New York, NY, United States hackajob Full time

    hackajob have partnered with a biometric identity verification company. We are currently looking for a Senior iOS Engineer to join the growing team.Role: Senior iOS EngineerLocation: New York, NYWork model: HybridQualifications5+ years of software development experience, especially in Swift.Expertise in mobile application development.Experience working in...

  • Senior Data Engineer

    3 weeks ago


    New York, NY, United States Coda Search│Staffing Full time

    A tech startup company in the healthcare space is looking to hire a Senior Data Engineer.Duties & Essential Job FunctionsDevelop, release, and maintain high quality data pipelines using Python, FiveTran, DBT, and SnowflakeOwn and guide the development of our data infrastructureDevelop custom integrations using DagsterConfigure reverse ETL integrations using...


  • New York, NY, United States SiriusXM Full time

    Who We Are:SiriusXM and its brands (Pandora, SiriusXM Media, AdsWizz, Simplecast, and SiriusXM Connected Vehicle Services) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices....


  • New York, United States firstPRO, Inc Full time

    FirstPro is now accepting resumes for a Senior Application Support Engineer position based in New York, NY. This role will focus on supporting customer-facing operations by responding to operational and business issues, leading a small team, and planning, deploying, and supporting client implementations of products. This is a permanent, direct-hire role that...


  • New York, United States RedStream Technology Full time

    Senior Network Operations EngineerNew York, NY, OnsiteContract roleRedStream Technology is recruiting for a Senior Network Operations Engineer to join the network team at a premier entertainment company in NYC. The Engineer is expected to be a subject matter expert on routing and switching and resolving network issues as they arise. The Senior Network...

  • Senior Proxy Engineer

    3 weeks ago


    New York, NY, United States Ascendion Full time

    About AscendionAscendion is a full-service digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients....


  • New York, NY, United States C2R Ventures Full time

    Top Financial Firm is looking for a Senior C++ Engineer to develop automated trading systems and strategies. The ideal candidate will have experience building large-scale, high-performance, low latency trading applications in C++.RequirementsExperience building high performance/low-latency trading systems and componentsHands on developing high performance,...


  • New York, NY, United States AirPay Full time

    About UsAirPay is on a mission to improve the consumer experience for dental patients.We are growing rapidly, partnering with top dental provider groups and insurance carriers.Our company is backed by top tier VC’s led by IA Ventures along with the founders of Flatiron Health, Clover Health, Shutterstock and more.About the RoleWe are looking for a prolific...


  • New York, United States Kelly Science, Engineering, Technology & Telecom Full time

    Kelly® Engineering has exciting direct hire Senior Chemical Engineer role with an innovative company experiencing dynamic growth in Brooklyn, NY. This role offers a competitive compensation package, a collaborative and diverse work environment and the opportunity to work with cutting edge impactful products.This position will provide technical leadership in...


  • New York, United States Stantec Full time

    We create great places and the connections that get people and goods moving-whether by car, bus, train, plane, or their own two feet. Working within the context of the communities we serve, we provide planning, engineering, and infrastructure management services that fit the needs of our clients and improve the overall transportation experience. Join our...


  • New York, NY, United States Peerbound Full time

    Company Overview: Peerbound is a venture-backed SaaS startup, led by a second-time founder and a small, tight-knit team of seasoned engineers, data scientists, and operators from top-tier software companies. We are backed by top-tier venture funds whose other investments include Square, Palantir, Instacart, Airtable, and Webflow.Peerbound’s mission is to...


  • Albany, NY, United States SourceOwls Full time

    Senior Electrical Engineer – Northeast RegionOur client, a well-established firm in the Northeast, seeks a dedicated and experienced Senior Electrical Engineer to lead and manage Electrical Engineering projects across an exciting and diverse portfolio. This role is based in our Albany, NY office, with the flexibility of a hybrid work schedule.Position...


  • Boston, MA, United States The Hollister Group Full time

    Senior Desktop Support EngineerOur client is a private investment firm based in Boston, MA looking to hire a Senior Desktop Support Engineer. This individual will serve as the highest-level escalation for complex technical problems once they have passed through the Tier 1 and Tier 2 support teams. The ideal candidate has a customer-focused mindset with a...


  • Camillus, NY, United States CPS Recruitment Full time

    Senior Quality Engineer (90-100K+)We are seeking a Senior Quality Engineer to join a reputable CNY Manufacturer.Perks:Supportive company culture with opportunities for growth.Attractive Benefits and Bonus Incentives.Minimal travel (5-10 trips/year).Key Responsibilities:Act as the primary contact to customers for quality-related issues.Lead process...


  • New York, United States Hays CPA LLC Full time

    10 Decade MEP Firm seeking a senior electrical engineer with design and project management experience in diverse healthcare projects. Your new role As a Senior Electrical Engineer, you will design, develop, and implement electrical systems for various projects. Your responsibilities include Project management Supervision and mentoring engineers...