Technical Writer-Senior

4 weeks ago


Irving TX, United States Experis Full time

Role: Technical Writer
Locations: Irving, TX or Jacksonville /Tampa, FL (Hybrid)
Position type: 6 months with contract to hire/C2H

Hybrid work scheduled:
Tampa, FL/Irving, TX: 2 days a week in office
Jacksonville, FL: 3 days a week in office
 

About the role:
  • We’re looking for a talented Technical Writer to join the Technology MCA team. We’re looking for a dynamic and collaborative Technical Writer to create and maintain MCA documentation and guides for consumption by Clients employees. We’re looking for someone who wants to learn about banking at Clients uniquely global scale, and who can work across the various businesses to deliver clear, engaging user content.

    The Technology MCA team is a new group within Technology Controls focused on:
    • Transformation and deployment of MCA across all of Technology
    • Running MCA as service provider for Technology
    • Creating value as a source of management insight in the MCA space

    You will:
    • Document MCA processes and features, as well as standards and guidelines for system users
    • Work with MCA teams to turn draft content into well-organized, easy-to-read documentation
    • Collaborate with our Content Team Lead to maintain content quality and consistency

    You should have:
    • 6+ years experience and Proficiency writing software documentation, including API guides, tutorials, and quick-start guides
    • The ability to clearly explain technical concepts
    • Empathy for users
    • Curiosity
    • Proficiency in HTML, Markdown and documentation-as-code
    • Experience identifying gaps and types of content to be written
    • Experience with Risk, Control or technical products or platforms
    • Delivered documentation to market by working across business, engineering, and other stakeholders
    • A strong and rationalized sense of priorities, and the ability to translate conflicting priorities and requirements into an actionable plan
    • Launched and continuously improved documentation by focusing on both short-term and long-term goals
    • Comfort working within an Agile framework
    • High levels of accountability and ownership

    Nice to have:
    • Experience in banking or finance

 

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you

 

About ManpowerGroup, Parent Company of:  Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.



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