Current jobs related to Customer Accounts Representative - Mount Horeb WI United States - CoolSys

  • Customer Service Representative

    4 weeks ago

    Mount Horeb, Wisconsin, United States Summit Credit Union Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Member Service Teller to join our team at Summit Credit Union. As a Member Service Teller, you will be responsible for providing exceptional service to our members, handling a variety of banking transactions with accuracy, and building strong relationships with our community.Key...

  • Member Account Representative

    4 weeks ago

    , WI, United States Royal Credit Union Full time

    Job Title: Member Account RepresentativeAt Royal Credit Union, we're seeking a highly skilled and customer-focused Member Account Representative to join our team. As a key member of our team, you will be responsible for providing exceptional service to our members, processing transactions, and building strong relationships with our community.Key...

  • Customer Service Representative

    4 weeks ago

    Mount Horeb, Wisconsin, United States Summit Credit Union Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Member Service Teller to join our team at Summit Credit Union. As a Member Service Teller, you will be responsible for providing exceptional service to our members by engaging in meaningful conversations and completing banking transactions with a high degree of accuracy.Key...

  • Insurance Sales Representative

    4 weeks ago

    Mount Horeb, Wisconsin, United States Jim Dietzen - State Farm Agent Full time

    Job Title: Insurance Sales RepresentativeWe are seeking a highly motivated and customer-focused Insurance Sales Representative to join our team at Jim Dietzen - State Farm Agent. As an Insurance Sales Representative, you will be responsible for establishing customer relationships, following up with customers, and educating them about insurance...

  • Customer Service Representative

    2 days ago

    Madison, WI, United States QC Holdings, Inc. Full time

    LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team! Make your application after reading the following skill and qualification requirements for this position. This position will work at Store 0252 located at 2925 E Washington Madison, WI 53704. The Customer Service Representative opportunity is a...

  • Insurance Sales Representative

    3 weeks ago

    Mount Horeb, Wisconsin, United States Jim Dietzen - State Farm Agent Full time

    Are you a customer-focused individual looking for a challenging role in sales? We are seeking a highly motivated Insurance Sales Representative to join our team at Jim Dietzen - State Farm Agent. Responsibilities:Establish and maintain strong relationships with customers, identifying their insurance needs and providing personalized solutions. Develop and...

  • Customer Service Representative

    2 days ago

    Madison, WI, United States QC Holdings, Inc. Full time

    LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team!Make your application after reading the following skill and qualification requirements for this position.This position will work at Store 0252 located at 2925 E Washington Madison, WI 53704.The Customer Service Representative opportunity is a full time...

  • Customer Service Representative

    3 weeks ago

    , WI, United States GPM Investments Full time

    Customer Service RepresentativeWe're seeking a Customer Service Representative to join our dynamic team at GPM Investments. As a key member of our store team, you'll be responsible for providing exceptional customer service, maintaining a clean and welcoming store environment, and ensuring seamless cash handling operations.Key Responsibilities:Provide...

  • Sales Account Representative

    4 days ago

    Wausau, WI, United States Aqua Finance, Inc. Full time

    Sales Account RepresentativeThe Account Representative is responsible for supporting Regional Sales Managers (RSM) in their efforts to promote programs to new dealers, ensuring program usage, and working with existing dealers to expand the use of programs.Essential Functions Work with RSM to assess dealer growth opportunitiesResponsible for application...

  • Customer Service Representative

    3 weeks ago

    , WI, United States GPM Investments Full time

    Customer Service RepresentativeAs a Customer Service Representative at GPM Investments, you will be the face of our company, providing exceptional service to our customers. Your role will involve greeting customers, answering questions, and ensuring a pleasant shopping experience.ResponsibilitiesProvide excellent customer service, responding to customer...

  • Customer Service Representative

    4 days ago

    Mount Olive, NJ, United States ClinLab Staffing Full time

    Customer Service Representative Hybrid Role Based in Mount Olive, NJSummary:To proactively manage people, processes, and systems in order to guarantee excellence in customer service. To ensure the company’s customers receive on time delivery and accurate and timely information, while building positive customer relationships.Essential Duties &...

  • Account Representative

    3 weeks ago

    , MN, United States The Gillette Group Inc Full time

    Become a part of a leading beverage distributor by joining GPC, formerly known as Gillette Pepsi. We re a family-owned, independent distributor of Pepsi and many other tasty and refreshing beverages that are easy to get excited about.Work with the top beverage brands like Pepsi, Rockstar, Starbucks, Celsius, Bubbl r, and more.We have an opportunity for you...

  • Customer Service Representative

    2 days ago

    Jackson, WI, United States SupplyOne, Inc. Full time

    Mission of the Role:The Customer Service Representative provides a consistent, high-quality customer experience and models exceptional service in all they do to create lasting partnerships by putting customers first. The CSR is the relationship and communication link between the customer, sales, and operations and proactively serves as a critical point of...

  • Customer Service Representative

    6 days ago

    Jackson, WI, United States SupplyOne, Inc. Full time

    Mission of the Role:The Customer Service Representative provides a consistent, high-quality customer experience and models exceptional service in all they do to create lasting partnerships by putting customers first. The CSR is the relationship and communication link between the customer, sales, and operations and proactively serves as a critical point of...

  • Customer Service Representative

    3 weeks ago

    , WI, United States Palmen Motors Kenosha Campus Full time

    We are seeking a highly skilled and motivated Customer Service Representative to join our team at Palmen Motors Kenosha Campus. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our clients, ensuring a positive dealership experience. Responsibilities:Answer dealership group phones and greet and...

  • Customer Service Representative

    3 weeks ago

    , WI, United States GPM Investments Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and achieving sales goals.Key Responsibilities:Provide outstanding...

  • Customer Support/Account Representative

    1 week ago

    Columbus, OH, United States Russell Tobin Full time

    Job Title: Customer Support RepresentativeLocation: Columbus, OHPay: $18.00~$19.16/hour Contract Duration: 6 monthsHybrid: 3 days On Site and 2 days RemotePosition Description:Client Support Service Professionals handle incoming phone calls regarding various service inquiries on the company accounts. Calls will need to respond with a high degree of accuracy...

  • Customer Service Representative

    3 weeks ago

    , WI, United States GPM Investments Full time

    Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and ensuring seamless cash handling operations.Key...

  • Customer Service Representative

    3 weeks ago

    Rocky Mount, North Carolina, United States Planet Fitness Inc. Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members, ensuring a positive and welcoming experience in our clubs.Key...

  • Accounts Receivable Representative

    4 days ago

    Columbus, OH, United States Creative Financial Staffing Full time

    Accounts Receivable RepresentativeCompany BackgroundWe are working with a rapidly growing developer, importer, and distributor of market leading products.The Accounts Receivable Representative is responsible for owning the Accounts Receivable process including cash application, invoice and AR Aging review, and verification of tax...

Customer Accounts Representative

2 months ago

Mount Horeb WI United States CoolSys Full time
Overview: With over 150 years of experience, -and headquartered in Southern CA,---CoolSys is the market-leading indoor environment solutions company. Our full spectrum of best-in-class services includes HVAC & refrigeration installations, remodels, service & maintenance; and energy solutions, including controls and lighting.---CoolSys serves customers in the retail, commercial, food service, educational, healthcare, and industrial markets. -WHY JOIN US -We understand that hiring great people is the foundation of everything we do. Our employee benefits packages include: -
  • Competitive pay - -Medical, Dental, Vision and Prescription coverage -Paid vacation and holidays -401(K) -match -Life insurance, AD&D and long-term disability -Tuition reimbursement -Opportunities available -nationwide -Employee discounts -on vehicles, hotels, theme parks, select cell phone bills and so much more -Pet Insurance -Legal Plan, and ID Theft Protection - Responsibilities: JOB SUMMARY -Customer Account Representative is responsible for processing and completion of open service calls of assigned customers/accounts using third party online systems in a prompt, accurate, and professional manner and following customers' requirements and company standards. -ESSENTIAL DUTIES AND RESPONSIBILITIES -
    • Ensures customer service and quality of work, meet customer requirements and company standards.
    • Ensures accurate and timely data entry of service calls from opening till completion.
    • Manages open service calls progress and "after-the-fact" quotes to ensure completion rate in the system at 90% or over, there should be not more than 10% of calls rejected or disputed.
    • Escalates any customer/account issues, problems and exceptions to the Customer Account Manager.
    • Submits quotes and communicates service calls progress with customers in accordance with contract requirements.
    • Carries out all responsibilities in an honest, ethical and professional manner.
    • Manages PM's for account representation.
    • Maintain 3rd party portals.
    • Use Salesforce to find new customers.
    • Performs other duties as assigned. Add and manage new customers.
    • Monitor Service Channel notes to make sure they are being responded to timely. -
    • Resolve rejected quotes in 3rd party portals.
    • Resolve rejected invoices in 3rd party portals.
    • Renew PM agreements and HBBs
    • Create new PM Agreements (survey equipment if local). -Account rep will present the PM Agreement to the customer.
    • Facilitate weekly sales meeting. -
    • Review and send to customer PM follow up and small customers quotes (schools, restaurants) -
    • Review billing approval. - Move any questionable invoices into the account manager's billing bucket.
    • Invoice certain strategic large application customers. - Qualifications: JOB REQUIREMENTS -Project/Business Management:
      • High school diploma, GED, or completion of business/office vocational training. AA degree is a plus.
      • 2+ years of data entry and/or office based customer service experience preferred.
      • Ability to be punctual and dependable.
      • Ability to manage multiple service calls, set and balance competing priorities with good organizational skills and ability to multi task.
      • Ability to solve problems and apply good judgement.
      • Excellent verbal/nonverbal and written communication skills.
      • Strong customer service skills, including an ability to proactively address customer issues and concerns and ability to forge strong working relationships with customers and colleagues.
      • Ability to use typical business tools including MS Word, MS Excel, Outlook, online databases, etc.
      • Ability to understand and follow customers' contract, score cards, etc.
      • Ability to work constructively in a team environment and follow instructions from superiors.
      • Ability to understand and follow all company policies and procedures and all applicable State and Federal laws.PHYSICAL DEMANDS AND WORK ENVIRONMENT -The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. -Work EnvironmentThis job operates in a clean, well-lit and climate controlled professional office environment with minimal physical hazards and noise. This role routinely uses standard office equipment such as computers, phones, printers, etc. -Physical DemandsWhile performing the duties of this job, the employee is regularly required to stand, sit, walk, talk, hear, and use hands and fingers to operate office equipment. The employee is occasionally required to reach, stoop and kneel. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and color vision. Join Us: Today, there are 26 different companies that make up the CoolSys family of brands. -Our valued employees are at the heart of our continued growth and success. We invite you to be part of that growth - -Connect with us -on - -and . - - -Coolsys -is an EEO/AA Employer. ---All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics -are encouraged to apply. ---- - -Pre-employment background screening (criminal and -MVR for driving positions) and -drug testing are---required---for all positions. -Coolsys -will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance. -