Customer Service Representative
4 weeks ago
As a Customer Service Representative at GPM Investments, you will be the face of our company, providing exceptional service to our customers. Your role will involve greeting customers, answering questions, and ensuring a pleasant shopping experience.
Responsibilities- Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Keep the sales floor stocked, displays appealing, and the store clean, maintaining a high level of visual merchandising.
- Efficiently manage the cash register, handle transactions with a smile, and maintain accurate financial records.
- Maintain a safe and welcoming environment for customers and colleagues, adhering to safety guidelines and protocols.
- Collaborate with colleagues to ensure smooth operations, always ready to lend a hand wherever needed.
- Maintain a clean and inviting store, including cleaning restrooms, emptying trash bins, and refilling window washing stations.
- Actively participate in keeping our outdoor space clean and welcoming, contributing to a positive environmental impact and a great customer experience.
- Must be 18 years of age or older.
- Must be able to work weekends and holidays, embracing the full rhythm of retail.
- Ability to read, write, speak, and understand English effectively.
- Basic math skills required, including addition, subtraction, division, and multiplication.
- Capable of frequently lifting 10 lbs and occasionally lifting up to 50 lbs.
- Must pass a pre-employment drug screen and be subject to a criminal history background check.
- Personable and positive, with a friendly demeanor and a knack for making people feel welcome.
- Detail-oriented, with a focus on the little things that make a big difference in a customer's experience.
- Reliable and responsible, with a strong work ethic and a commitment to excellence.
- Flexible and adaptable, with a willingness to take on a variety of tasks in our fast-paced environment.
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Customer Service Representative
4 weeks ago
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