Partner Solutions Engineer

Akeneo is the product experience (PX) company and global leader in Product Information Management (PIM); creating a world where every product interaction is an experience that guides consumers and professionals to the best purchase, anytime, anywhere. Akeneo empowers business leaders with software, education, and an engaged community all focused on the practice of product experience management.

At Akeneo, our teammates are the driving force behind who we are and where we want to go as a company. We work every day to shape a first-class work environment and culture, which is rooted in our core values of Humble Hunger, Diligent Benevolence, Responsible Pioneers and Inclusive Community Our Purple Fire isn’t just a set of values; it’s our unique way of igniting passion and driving excellence. Bold and fun, with a hint of the unexpected - it is the essence of who we are. We want our people to help us grow and to grow with us, and that’s why we do whatever it takes to equip our employees with everything they may need to make a tangible impact on themselves, the business, and the company.

Akeneo is blazing the trail for disruption of the PIM category. A key strategic initiative for the company is to expand Akeneo’s App Store, the hub for high-value integrations with hundreds of complementary third-party technologies (e.g., eCommerce, DAM, Search & Discovery) that make it easier for customers to improve their product experiences across every stage of their entire customer journey.

To support this strategic initiative, the Strategy team is expanding. The Partner Solution Engineer will be a key member of the cross-functional team focused on Akeneo's App Store, working closely with stakeholders across Product Marketing, Product Management, Partnerships, Customer Success, and Sales, to drive awareness and adoption of both Akeneo-built and third-party built applications in the Akeneo App Store.

The best candidate for this role is someone who sees problems as opportunities and blends technical expertise with strong communication skills. You would describe yourself as curious and passionate about finding and proposing solutions. You are extremely comfortable communicating both internally and externally with business and technical profiles. You are excited to go deeper into the technology ecosystem and evangelize partner needs, and to make an impact at Akeneo.

Responsibilities:

• Customer demonstrations : be the primary point of contact for technical customer demonstrations of Akeneo’s integrations, join and support CSMs in delivering meaningful demonstrations to customers in a value-first manner.
• Internal enablement : support product marketing to enable prospect- and customer-facing teams. As an expert on Akeneo’s built apps and App Store integrations, support on enablement to ensure Solution Engineering team is equipped with proper messaging, demo-kits including scripts and story flows.
• Technology partner enablement : deliver compelling presentations and demonstrations to prospective and existing partners, including Akeneo’s strategic ISVs SAP, Salesforce, and Adobe, about Akeneo’s own products, within the context of the partner’s solution, in order to support the Technology Partner Managers on the App Store & ISV team.
• Content creation : an interest in designing and thinking of new creative ways to generate awareness and adoption of apps in the Akeneo App Store through additional content like videos, blogs, etc.; support in the creation and maintenance of internal information.
• Partner advocacy : work closely with Product Management to gather feedback from partners on Akeneo-built integrations and advocate for enhancements or new features based on partner and customer needs and market trends. Contribute to programs and playbooks designed to enable partners at scale.
• Technical evangelism : represent Akeneo when conducting trainings, at events, and conferences to promote integrations and educate the broader community on Developer Experience at Akeneo.
• Strategic Technology Partners : build co-sell demo solutions with our key strategic partners including Salesforce, SAP, and Adobe.
• Custom App Development : be a leader in innovation at Akeneo by taking your own ideas and developing custom applications inside Akeneo Product Cloud for use by our customers.

• Excitement about the impact of partner ecosystems on business growth.
• Excellent written and verbal English communication skills.
• Experience in enterprise ecommerce, digital agencies, solutions engineering, or customer onboarding roles, with the versatility to support a broad range of industries and business types.
• Adaptability to thrive on change, perform effectively as part of a team and as an individual contributor, and work across local, regional, and global.
• Knowledge of Salesforce, SAP, and/or Adobe technology stacks is a plus.

Diverse, cross-cultural team.

Annual All Staff gathering week, office parties, team offsites.

Top-notch 8-week onboarding program for new teammates, including live presentations, online courses you can take at your own pace, and an exhaustive checklist with all the resources, calls-to-action, and support contacts for a smooth integration into the company.

Benefits

Get the basics right with a competitive package, generous Paid Time Off (5 weeks) and complementary health insurance

Time off

Flexible working hours and hybrid setup (up to 3-4 days per week working from home).

Take the time you need to welcome a new family member with 16 weeks of maternity leave (30 days if you are the second parent).

Work from Anywhere Scheme - Explore the possibility of working from anywhere in the world for up to 30 days per year.

Health & Wellness

Individual and confidential coaching sessions with a mental health practitioner of your choice.

Plan your retirement with ease thanks to our 401k with company matching.

Equipment

Best-in-class communication and collaboration tools: Slack, Notion, Google Suite, Jira, GitHub...

Choose between MacOS or Linux.

Personal remote allowance to maximize your home office environment.

Professional Development

Participation in in-house events welcoming external guests (ie. Meetups) or industry events.

A $1,000 learning budget per employee per year.

Corporate Responsibility

Employee Volunteering program: give back to the community with two days per year dedicated to supporting the charities of your choice.

Join one or several of our Employee Resource Groups and take an active part in promoting diversity and inclusion within our company.

Diversity & Inclusion: Akeneo provides and ensures a safe work environment for everyone, regardless of seniority, gender identity, and expression, sexual orientation, disability, mental illness, neuro(a)typicality, personal appearance, body size, race, ethnicity, age, religion, nationality, or other characteristics. Akeneo is deeply anti-racist, anti-homophobic, anti-sexist, anti-ableist, and inclusive. We create the right conditions for you to feel safe and be yourself

Interview process

• Say hi If your application has caught our attention, you will receive an invitation to a 30-minute conversation with one of our Talent Partners, where you’ll learn more about the role and about Akeneo.
• Meet your future manager This 45-60 minute interview will allow you to go in more depth into what the role entails and discuss your experience and skills.
• Meet the team Project yourself into the reality of the position and confirm our company culture fits you with one or two additional interviews with your future colleagues or stakeholders.
• Sign your offer

At all stages of your recruitment process, our Talent Acquisition team is committed to giving you an update in a one-week time frame.

So? Is this job description all about you? Then what are you waiting for - click that Apply button so that we can meet you without further delay Feeling hesitant because you think you’re not checking 100% of the requirements for the job, but still feel confident and motivated to grow into the position? Don’t hesitate to apply anyway, or reach out to us for questions or clarifications