Operations Supervisor

ABOUT US

At Orchid Orthopedic Solutions, we're more than just a contract manufacturer of orthopedic devices; we're on a mission to enable a longer, active life. With a dedicated focus on implants, instruments, and groundbreaking technologies, we serve a range of dynamic markets, including joint reconstruction, spine, trauma, sports medicine, extremities, and dental. Our manufacturing facility, nestled in the vibrant community of Bridgeport, MI, spans 85,000 square feet and specializes in cutting tools for orthopedic, dental, and trauma applications. Our product lineup boasts burs, pins, screws, drills, reamers, and saw blades, all meticulously designed to meet the highest quality standards for both implants and instruments.

A career at Orchid is more than just a job; it's an opportunity to grow. We offer a comprehensive benefits package that includes performance bonuses, insurance coverage, a 401(k) plan with a company match, paid time off, and engaging employee events. But it's not just about the perks; it's about being part of a team that values growth, innovation, and excellence.

SHIFT

A BRIEF OVERVIEW
The Supervisor, Operations is responsible for supervising the day-to-day operations by providing direction and managing employees engaged in shop-floor processes or operations. They review production schedules, assign work, coordinate set-ups and ensure that materials are available to complete scheduled work.

The Supervisor, Operations reports directly to the Manager, Operations for the area.

WHAT YOU WILL DO

• Lead and develop team members following the One Orchid global talent management approach to select, manage, and develop our best team. Ensure the growth of our positive business culture through behaviors that align with our core values and leadership competencies.
• Provides direction to employees directly engaged in shop-floor processes or operations. Ensures that the process/area maintains operations by managing employee performance and absences. Reviews production schedules, assigns work, coordinates set-up and ensures that materials are available to complete scheduled work.
• Supervises work activities and resourcing for manufacturing products in accordance with cost, quality, and quantity specifications under the guidance of the Manager of Operations.
• Manages labor and resource requirements such as: materials, headcount, overtime needs, equipment, etc.
• Recommends measures to improve production methods, worker performance, quality and delivery of product
• Utilizes knowledge of continuous improvement concepts to improve plant efficiency and productivity. Utilizes A3 process.
• Coordinates and monitors work flow to through cells/departments to ensure established task times are met. Moves work and creates production gaps as required for maintenance to complete repairs or preventative maintenance.
• Reports department metrics and leads daily Gemba walks and lean daily management (LDM)
• Keeps the Manager, Operations promptly and fully informed of all problems or unusual matters of significance.
• Establishes or adjust work priorities to meet production schedules.
• Collaborates in the development and implementation of procedures and ensures compliance. Supports the development of compliance procedures.
• Manages employee performance. Rewards high performers and address underperforming employees. Writes and delivers performance evaluations and development plans, utilizing feedback from Team Leads.
  Addresses employee issues, escalates and/or redirects as needed. Involves and consults with Human Resources. Participates in the selection of talent for organization. Participates in hiring and termination decisions.
• Continuously develops the team by ensuring that employees have necessary knowledge, skills, and abilities to be successful in their roles. When skill gaps are identified, develops/implements action plan to address and eliminate these gaps. Identifies the knowledge, skills, and abilities required for each employees.
• Consults with others (such as Team Leads and Managers) regarding policies, procedures, specifications, and other customer & quality requirements, as needed.
• Enforces the 6S policy and overall cleanliness of the facility.
• Manages safety non-compliance in a timely manner. Works with team leads to adhere to safety policies and procedures and the safe operation of all processes and equipment.
• Ensures team members adhere to standard operating procedures (standard work)
• Particpates in daily production meetings/communications. Regularly conducts Team Lead meetings and ensures Team Leads are have information to successfully perform their duties. Proactively eliminate hazards within their departments and ensures safe operating practices are demonstrated
• Informed/involved with complex problem solving. May decide on actions to take. (e.g. Kaizen)
• Participates in planning and equipment maintenance and repairs to support production schedule. Working with maintenance, oversees and manages maintenance of all equipment. This includes preventive and predictive repairs. Keeps the Manager, Operations informed of and tracks machine breakdown reasons and works to prevent them.
• Oversees the training of new employees on standard of work instructions and policies and procedures. Ensures required training is provided and validates effectiveness of training
• Collaborates in the development and implementation of procedures and ensures compliance. Supports the development of compliance procedures.
• Proactively leads activities to eliminate scrap and improves product quality through problem solving and investigation.
• Achieves productivity targets consistently and actively pursues continuous improvement.
• Oversees the operations of a small and/or simple area.
• Leads safety by leading by example and complying with safe practices and ensuring employee compliance with safe practices. Manages non-compliance in a timely manner. Works with team leads to adhere to safety policies and procedures and the safe operation of all processes and equipment.
• Support quality and compliance by adhering to all Quality Management Systems (QMS) documentation requirements and establishing/supporting plan(s) to meet/exceed Key Performance Indicators (KPIs) for Quality that support Safety, Compliance, Six Sigma Quality, On-Time Delivery (OTD) and financial objectives.
• Ensure team members have the required knowledge and skills prior to performing job duties independently, including conducting, documenting and evaluating training effectiveness.
• Maintain work area, tools and equipment in a clean and organized condition.

EDUCATION QUALIFICATIONS

• High School Or Equivalent (Required)
• Associates (Preferred)
• Bachelor (Preferred)

EXPERIENCE QUALIFICATIONS

• 3+ Years of Experience in a Leadership Role (Required)
• Manufacturing Experience (Preferred)
• Machining experience (Preferred)
• Experience in a FDA Regulated Environment (Preferred)

LICENSES AND CERTIFICATIONS

• Leadership Certification (Preferred)
• Trade School Certification (Preferred)

KNOWLEDGE & SKILLS THAT ENABLE SUCCESS

• Active Learning - Extensive Experience
• Accuracy and Attention to Detail - Working Experience
• Coaching - Extensive Experience
• Communication - Extensive Experience
• Computer Knowledge - Working Experience
• Data Entry - Working Experience
• Decision Making and Critical Thinking - Extensive Experience
• Effective Presentations - Extensive Experience
• Hand Dexterity - Basic Knowledge
• Information Capture - Working Experience
• Interpersonal Communication - Extensive Experience
• Leadership - Extensive Experience
• Lean Manufacturing - Working Experience
• Managing Multiple Priorities - Extensive Experience
• Manufacturing Industry - Extensive Experience
• Manufacturing Regulatory Environment - Extensive Experience
• Manufacturing Safety - Extensive Experience
• Mathematical Ability - Working Experience
• Operational Functions - Extensive Experience
• Performance Management and Development - Working Experience
• Quality Management - Extensive Experience
• Problem Solving - Extensive Experience
• Standard Operating Procedures - Extensive Experience
• Team Management and Team Building - Extensive Experience
• Time management - Extensive Experience
• Training - Extensive Experience
• Visual Quality Assurance - Working Experience

PHYSICAL REQUIREMENTS

• Must be able to remain in a stationary position - Occasionally
• Must be able to move about the inside of the building - Occasionally
• Must be able to move equipment around the building - Occasionally
• Must be able to position oneself and move under/around/over equipment - Occasionally
• Must be able to handle/adjust/inspect/position various items and equipment - Occasionally
• Must be able to communicate and exchange information with others - Frequently

WORKING CONDITIONS

• Noise - Occasionally

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

WHAT WE OFFER

• Opportunity to work in a growing company
• Ability to help people live a longer, more active life
• Comprehensive benefit package
• Ability to work in an organization that values:
  • Integrity First: We do the right thing
  • Teamwork: We are one Orchid
  • Results: Our results matter

ADDITIONAL REQUIREMENTS

• Candidates offered employment may be required to submit to a pre-employment background check and pre-employment drug-screening based on position requirements
• Candidates must be able to provide proof of eligibility to work in the United States through eVerify

At Orchid, we fully support a diverse and inclusive workplace and we are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, hair type, age, status as a protected veteran, or disability.

Orchid Orthopedic Solutions only pays fees for solicited presentations of job seekers submitted through our preferred vendor job board by recruiters, employment agencies, or other parties.