Genesys Engage Routing Engineer
1 month ago
Genesys Engage Routing Engineer
Day 1 Onsite Austin, TX
Long term contract
Hybrid – 3 days onsite / week
Direct client opportunity
We are looking to add a resource for the Genesys Routing team. This person should have had routing experience in the past. Our preference would be to have this resource available in Austin
Responsibilities include:
- Act as the technical lead for the CCTech routing team
- Work with the Apple business teams and routing team to arrive at appropriate designs to meet project objectives
- Work in a very dynamic environment, collaborating with various teams to meet project goals
Skills needed:
- Expertise in Genesys ORS application development
- Expertise in Genesys IRD application development
- Expertise in Genesys framework and exposure on Genesys reporting
- Expertise in Cloud CX
- Experience in developing JavaScript code
- Good communication skills
- Good analytical skills and ability to research and present findings
- Ability to multi-task
- Strong team player with excellent collaboration skills
- Pro-active and able to work on own initiative
Skill Sets - Experience - Preference
Telephony Applications - NA - Is Required
Routing - NA - Is Required
Genesys - NA - Is Required
Genesys Core and Voice - NA - Is Required
JavaScript - NA - Is Required
Pay Range: $65/hr - $70/hr
The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision as well as 401K contributions.
-
Genesys Engage Routing Engineer
1 month ago
austin, United States PTR Global Full timeGenesys Engage Routing Engineer Day 1 Onsite Austin, TXLong term contract Hybrid – 3 days onsite / week Direct client opportunityWe are looking to add a resource for the Genesys Routing team. This person should have had routing experience in the past. Our preference would be to have this resource available in AustinResponsibilities include:Act as the...
-
Genesys Engage Routing Engineer
1 month ago
Austin, United States PTR Global Full timeGenesys Engage Routing Engineer Day 1 Onsite Austin, TXLong term contract Hybrid – 3 days onsite / week Direct client opportunityWe are looking to add a resource for the Genesys Routing team. This person should have had routing experience in the past. Our preference would be to have this resource available in AustinResponsibilities include:Act as the...
-
Genesys Cloud Engineer
4 weeks ago
Alpharetta, GA, United States Saransh Inc Full timeRole : Genesys Cloud EngineerLocation : Alpharetta, GAOnsite job : 3 days a weekJob DescriptionWe need a Genesys IVR/ACD/Routing Engineer for one of our partner clients. We need only immediate joiners.Years of experience needed – 8 to 10 yearsTechnical Skills:A top ten global financial investment firm.· Design, implement, and help maintain Genesys Cloud...
-
Genesys Routing Developer
3 days ago
Austin, Texas, United States Xlysi Full timeGenesys Routing Development OpportunityWe are seeking an experienced Genesys Composer routing developer to contribute immediately. This role requires designing new routing workflows, documenting them thoroughly, and assisting business teams in defining requirements. Excellent communication skills, analytical, and debugging skills are essential for this...
-
Genesys System Engineer
4 months ago
Austin, United States Centraprise Full timeJob title: Genesys System EngineerJob Location: Austin, TX - OnsiteJob Type: FulltimeJob Description:This is an engineer role within Development engineering team, candidate should be able to brainstorm and develop solutions in the lab and perform proof of concept testing. Extensive experience with large enterprise SIP deployment and call routing utilizing...
-
Application Engineer
4 weeks ago
Austin, TX, United States Red Oak Technologies Full timeRed Oak Technologies is a leading provider of comprehensive resourcing solutions across a variety of industries and sectors including IT, Marketing, Finance, Business Operations, Manufacturing and Engineering. We specialize in quickly acquiring and efficiently matching top-tier professional talent with clients in immediate need of highly skilled contract,...
-
austin, United States Centraprise Full timeJob title: Genesys System EngineerJob Location: Austin, TX - OnsiteJob Type: FulltimeJob Description:This is an engineer role within Development engineering team, candidate should be able to brainstorm and develop solutions in the lab and perform proof of concept testing.Extensive experience with large enterprise SIP deployment and call routing utilizing...
-
Genesys engineer
4 months ago
Austin, United States Syntricate Technologies Full timeRequired Skills: This is an engineer role within Development engineering team, candidate should be able to brainstorm and develop solutions in the lab and perform proof of concept testing. Extensive experience with large enterprise SIP deployment and call routing utilizing Ribbon Client PSX Expert SIP troubleshooting using Wireshark and other VoIP...
-
Genesys Software Engineer
5 days ago
Austin, Texas, United States PRIMUS Global Services, Inc Full timeWe are seeking a skilled Genesys Application Developer to join our team at PRIMUS Global Services, Inc in Austin, TX. This is a long-term opportunity for a software engineer with expertise in Genesys ORS and IRD application development.Job OverviewThe ideal candidate will have a strong understanding of Genesys frameworks, exposure to Genesys reporting and...
-
Application Engineer
1 month ago
austin, United States Red Oak Technologies Full timeRed Oak Technologies is a leading provider of comprehensive resourcing solutions across a variety of industries and sectors including IT, Marketing, Finance, Business Operations, Manufacturing and Engineering. We specialize in quickly acquiring and efficiently matching top-tier professional talent with clients in immediate need of highly skilled contract,...
-
Application Engineer
3 months ago
Austin, United States Red Oak Technologies Full timeRed Oak Technologies is a leading provider of comprehensive resourcing solutions across a variety of industries and sectors including IT, Marketing, Finance, Business Operations, Manufacturing and Engineering. We specialize in quickly acquiring and efficiently matching top-tier professional talent with clients in immediate need of highly skilled contract,...
-
Genesys Cloud Architect
4 weeks ago
Washington, DC, United States Randstad Digital Full timeThe Genesys Cloud Architect will understand the current business requirements among all agencies. This resource must have the specific advanced skill and experience on the Genesys Cloud CX and PureConnect Contact Center solutions.Required QualificationsBachelor’s Degree and 10+ years’ relevant UC and Contact Center work experience.Prior Genesys Cloud CX...
-
Route Service
2 weeks ago
Austin, TX, United States Johnson Controls Full timeWhat you will do Candidate will maintain and grow a route servicing existing fire extinguisher, kitchen hood, e-light and pre-engineered and possibly engineered gas system customers. Inspect, service, repair and install 2 or more suppression product lines; emergency lights, fire extinguishers, pre-engineered and industrial systems according to safety...
-
Route Service
1 week ago
Austin, TX, United States Johnson Controls Full timeRoute Service & Sales Rep I at Johnson Controls summary: The Route Service & Sales Representative I is responsible for maintaining and expanding a customer route, servicing fire safety equipment such as extinguishers and kitchen hoods. This role involves inspecting, repairing, and installing products according to safety standards, while also providing...
-
Route Service
2 weeks ago
Austin, TX, United States Johnson Controls Full timeWhat you will do Candidate will maintain and grow a route servicing existing fire extinguisher, kitchen hood, e-light and pre-engineered and possibly engineered gas system customers. Inspect, service, repair and install 2 or more suppression product lines; emergency lights, fire extinguishers, pre-engineered and industrial systems according to safety...
-
Principal Solution Consultant
1 day ago
, PA, United States Genesys Cloud Services, Inc. Full timeGenesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce...
-
Director, Corporate Partnerships
1 day ago
Tulsa, OK, United States Genesys Works Full timePosition: Director, Corporate Partnerships FLSA Status: Exempt Location: Tulsa Salary Range: $82,000 to $90,000 Genesys Works is a national leader in providing pathways to career success for high school students in underserved communities through skills training, meaningful work experiences, and impactful relationships. Now in 7 cities across the...
-
Route Service
4 days ago
Austin, TX, United States Johnson Controls Full timeRoute Service & Sales Rep I at Johnson Controls summary: The Route Service & Sales Representative is responsible for maintaining and growing a route of customers requiring fire suppression system services. This role involves inspecting, servicing, and repairing fire safety equipment while providing compliance recommendations based on regulations. The...
-
Route Service
3 weeks ago
Austin, TX, United States Johnson Controls Full timeWhat you will do Candidate will maintain and grow a route servicing existing fire extinguisher, kitchen hood, e-light and pre-engineered and possibly engineered gas system customers. Inspect, service, repair and install 2 or more suppression product lines; emergency lights, fire extinguishers, pre-engineered and industrial systems according to safety...
-
Route Service
4 days ago
Austin, TX, United States Johnson Controls Full timeRoute Service & Sales Rep I at Johnson Controls summary: The Route Service & Sales Rep I is responsible for maintaining and growing a service route for customers utilizing fire suppression systems and related products. This role requires inspection, servicing, repairing, and installing safety equipment while ensuring compliance with local and state...