Field CTO

12 hours ago

Washington DC United States Servicenow Full time
Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500, and we're proud to be one of FORTUNE 100 Best Companies to Work For and World's Most Admired Companies.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

ServiceNow is seeking Enterprise Architects to join our Team. The Enterprise Architecture Team is part of our pre-sales organization focused on building credibility and trust with the technical leaders in our largest customers by developing cross-functional strategies and solutions. Our team brings technical expertise, real-world experience, strong executive engagement skills and an inspirational mindset to help our customers understand the opportunities of the “platform of platforms” vision. We act as technical leaders for our customers' most complex solutions, designed to ensure that they can realize the value they need. We do this by leveraging best practice and industry standards to build customer trust and architect best in class solutions.

While collaborating with customers, partners, and the wider ServiceNow sales team, the right candidate will create and communicate high-level architectures and strategies that are both written and verbal, to audiences up to and including the CIO/CTO level. The Enterprise Architect will elegantly articulate the advantage of ServiceNow being built on a single cloud platform consisting of a single user interface, one code base and one data model. The Enterprise Architect will also lead and participate in the delivery of workshops, best practice overviews, and educational sessions to existing customers and partners.

What you get to do in this role:

  • Engage with customer executives to identify pain points and opportunities to deliver value and then translate them into solutions from ServiceNow.
  • Work with a wide variety of customers, colleagues and partners to help them understand the power of the Now platform and the potential opportunities of the future of work.
  • Lead architecture and design engagements to demonstrate how ServiceNow meets the needs of strategic customers, including IT Transformation, Digital Products/Services, Platform as a Service, Enterprise Service Management, and the co-creation of industry specific solutions.
  • Understand the business strategy of the customer and articulate how ServiceNow can enable and deliver value to their organization, seamlessly integrating into their current and future technology landscape.
  • Understand the detail behind the ServiceNow and platform of platforms architecture and communicate it at various levels.
  • Work with architecture development methods, modelling approaches and architecture patterns for integration.
  • Interact at multiple levels within a customer account (Enterprise Architects, Domain Architects, Directors, VPs, and CXOs) and maintain these relationships throughout their customer journey.
  • Provide thought leadership and collaborate with internal ServiceNow business units.
  • Identify, lead and contribute to the creation of best practices, white papers.
Qualifications

In order to be successful in this role, we need someone who has:

  • Passion and energy for building business relationships and is accustomed to driving the simplification of complex concepts into compelling customer proposals.
  • Drive for results using out-of-the-box innovative thinking together with excellent problem-solving skills.
  • Experience in one of the following industries preferred: Financial Services, Telco/Media, Technology, Manufacturing, SLED, Life Sciences, or Healthcare.
  • An intrinsic ability to understand and prioritize work and is willing to make big bets when the time is right, to invest time and energy in the right areas.
  • Willingness to jump in and roll up their sleeves alongside customers, colleagues, and partners to get things done faster and better.
  • 10 or more years of proven success in influencing senior technology leaders to drive change in a pre-sales, customer, or delivery-focused role.
  • A track record of success in using Human-Centered Design techniques to explore the customer's current reality and set a vision for the future.
  • Expertise designing, implementing, and managing advanced architectures in an application domain and integrating multiple systems or platforms.
  • Experience with Enterprise Architecture or Application Architecture pre-sales in a software vendor or professional services environment.
  • Familiarity with common Enterprise and Industry Architecture frameworks such as TOGAF, Zachman, IT4IT, BIAN, TMForum, etc.
  • Excellent understanding of the architectural principles for cloud-based platforms that include SaaS, PaaS, multi-tenancy, and automation.
  • Experience and understanding of multiple technical domains - application, data, DevOps, AI/ML, integration, big data, mobility, analytics, etc.
  • Intrinsically curious and passionate about researching the current and emerging technologies and developing innovative solutions.
  • Experience presenting architecture concepts, designs, and goals to technology leaders and partners.
Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

#J-18808-Ljbffr

  • Field CTO

    4 weeks ago

    Seattle, WA, United States Centraprise Full time

    Job Title: Field CTOLocations: Seattle, WAPosition Overview:Centific is seeking a dynamic and visionary Field CTO to lead our efforts in Enterprise AI adoption across key industries including Retail, Consumer Packaged Goods (CPG), Quick Service Restaurants (QSR), Logistics, and Healthcare. The ideal candidate will have a deep understanding of AI technologies...

  • Field CTO

    10 hours ago

    Washington, DC, United States ServiceNow Full time

    At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know...

  • Field CTO, EMEA at Cloudflare

    10 hours ago

    San Francisco, CA, United States Estates at Acqualina Full time

    At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers approximately 25 million Internet properties, for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online...

  • Enterprise AI Field CTO

    4 weeks ago

    Redmond, WA, United States Centific Full time

    About the JobCentific is seeking a dynamic and visionary Field CTO to lead our efforts in Enterprise AI adoption across key industries including Retail, Consumer Packaged Goods (CPG), Quick Service Restaurants (QSR), Logistics, and Healthcare. The ideal candidate will have a deep understanding of AI technologies and their applications, along with a proven...

  • Field CTO

    2 weeks ago

    Washington, United States ServiceNow Full time

    Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Field CTO

    7 days ago

    Washington, United States ServiceNow Full time

    Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Field CTO

    1 week ago

    Washington, United States ServiceNow Full time

    Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Chief Technology

    11 hours ago

    Irvine, CA, United States Smart Energy Water Full time

    WHO WE ARE Smart Energy Water Inc.(SEW) is the leading Cloud based Software-as-a-Service (SaaS) platform for the Energy and Utility sectors delivering award winning Customer Engagement, Mobile Workforce, Demand Response, Energy Efficiency, Water Conservation, Smart Homes and Smart Cities applications company based in Irvine, California, USA. SEW has...

  • Field CTO

    11 hours ago

    Miami, FL, United States Servicenow Full time

    Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Chief Technology Officer

    10 hours ago

    , HI, United States Alakaʻi Services and Poe'hana Group, Inc. Full time

    Job Purpose As a CTO, you will be responsible for executing a comprehensive technology strategy that aligns with our business goals and supports our growth plans. You will supervise all technical aspects of the company, accelerate digital innovation within the organization and lead technical staff to ensure that products and services are developed...

  • Chief Technology Officer

    11 hours ago

    , HI, United States Premier Solutions Hi, LLC Full time

    Job Purpose As a CTO, you will be responsible for executing a comprehensive technology strategy that aligns with our business goals and supports our growth plans. You will supervise all technical aspects of the company, accelerate digital innovation within the organization and lead technical staff to ensure that products and services are developed...

  • Sr. Consulting Cloud Architect/ Fractional CTO

    4 weeks ago

    Boston, MA, United States BigRio Full time

    Sr. Consulting Cloud Architect/ Fractional CTOLocation: RemoteEmployment Type: Contract (OnDemand) About the Role:We are growing our IT consulting practice and are seeking Fractional CTOs for our clients. The senior management team members will be responsible for developing new technology strategies and roadmaps to creating tech policies or building...

  • Technical Collaboration Specialist

    6 days ago

    Washington, United States Black Bear Technology Solutions, LLC Full time

    Company OverviewBlack Bear Technology Solutions, LLC is a leading provider of innovative technology solutions. Our team is dedicated to delivering exceptional results and driving business growth.Job SummaryWe are seeking a highly skilled Technical Collaboration Specialist to join our team. As a key member of our organization, you will play a critical role in...

  • IT Business Analyst

    1 week ago

    Washington, United States Black Bear Technology Solutions, LLC Full time

    Job Title: IT Business Analyst Location: Washington, DC Clearance: Must be a U.S. citizen with the ability to obtain an active Secret clearance Position Overview: Kwaan Bear Technology is seeking a dedicated IT Business Analyst to analyze the habits and preferences of target audiences to determine how technology tools can enhance work productivity and...

  • Chief Technology Officer

    4 weeks ago

    St Clair Shores, MI, United States ACP Technologies LLC Full time

    ACP Technologies is seeking a highly skilled CTO with a strong background in the chemical and/or petroleum industries. The CTO will be replacing the CEO’s secondary role as “Acting CTO” and assuming technology leadership of a small, innovative company that is developing, patenting and commercializing new technology to convert petroleum streams into...

  • Field Chief Technology Officer

    4 weeks ago

    Seattle, WA, United States Centraprise Full time

    Job Title: Field Chief Technology OfficerLocations: Seattle, WADuration :Fulltime PermanentPosition Overview:Experience·10+ years of experience in AI, machine learning, or a related field, with a focus on generative AI.·Proven track record of successfully leading strategic initiatives and product development in a senior role.·Experience in a thought...

  • Sr. Business Information Security Officer – Core Technology Infrastructure

    11 hours ago

    Washington, DC, United States Bank of America Full time

    Sr. Business Information Security Officer – Core Technology Infrastructure Chicago, Illinois; Washington, District of Columbia; Denver, Colorado Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver...

  • Chief Cybersecurity Solutions Officer CCSO

    7 days ago

    Washington, United States Loginsoft Full time

    Job Title: Chief Cybersecurity Solutions Officer (CCSO) Location: Washington, DC - Metro Full Time About LoginSoft: LoginSoft is a renowned provider of cybersecurity engineering services, specializing in delivering customized solutions to clients in the cybersecurity industry. With a strong track record of partnering with leading cyber product companies, we...

  • Travel Auditor, Research Analyst

    12 hours ago

    Washington, DC, United States Chenega Corporation Full time

    AJANTA CONSULTING, LLC Washington, DC The Travel Auditor, Research Analyst will provide Defense Travel Administrator (DTA) support to Strategic Systems Programs’ (SPS) Department and Management Support Services Branch (SP16). Responsibilities Perform monthly audits of at least 30 travel documents. Issue Notice of Violation to traveler or user, if...

  • Chief Cybersecurity Solutions Officer

    7 days ago

    Washington, United States Loginsoft Full time

    Job Title: Chief Cybersecurity Solutions Officer (CCSO)Location: Washington, DC - MetroFull TimeAbout LoginSoft: LoginSoft is a renowned provider of cybersecurity engineering services, specializing in delivering customized solutions to clients in the cybersecurity industry. With a strong track record of partnering with leading cyber product companies, we...