Technical Lead

2 weeks ago

Boston MA United States Cisco Systems, Inc. Full time

Application Deadline: 11.22.24

What You'll Do

You're a deeply motivated Cloud Engineer and passionate about learning and contributing to the business operations with a "can do" attitude. Knowledge of operating large-scale SaaS systems is preferred. Dedication to Quality: Ability to ensure and commit to a higher standard of quality than usual in the face of tough customer production situations.

Responsibilities
  • Orchestrate, manage, and supervise the Cisco Viptela SD-WAN cloud infrastructure.
  • Be an agile member of a combined development, test, and operations team, running in short cycles to enhance product lifecycle and features.
  • Build and maintain tools for deployment, monitoring, and operations.
  • Address and resolve issues in dev, test, and production environments.
  • Interact with other team members to incorporate their innovations and vice versa.
Who You'll Work With

The Cisco SD-WAN Cloud Team (Previously, Viptela Cloud Team) builds, deploys, and manages the entire SD-WAN cloud infrastructure for enterprises and SPs. With the growth and expansion of SD-WAN, we are looking to expand our team in all aspects. We work with multiple clouds and collaborate with multiple teams including an outsourced ops team. You will work with the SD-WAN solution team, Cloud development, and test teams to orchestrate controllers and services for SD-WAN. This management will be through the entire ordering, provisioning, onboarding, and complete lifecycle of the controllers.

Who You Are

Minimum Requirements:

  • Masters / bachelor's degree in computer science or similar field.
  • 8+ years of experience with operations, technical/customer support roles.
  • 8+ years of proven experience with web applications/services and public cloud platforms: AWS/Azure/Google Cloud.

Preferred Qualifications:

  • Experience with VMware and OpenStack.
  • Experience with scripting, preferably in Python, nodeJS.
  • Background in Linux/Unix administration.
  • Open to continuous learning and committed to ongoing self-improvement.
  • Initiative in participating in efforts to improve overall group productivity and test effectiveness.
  • Experience with orchestration, monitoring, and troubleshooting of web-based applications/services.
  • Knowledge of IP networking, security, and access mechanisms.
  • Strong interpersonal and communication skills.
  • Strong team building skills, with the ability to work across departments and other teams.
  • Ability to handle multiple tasks simultaneously and work independently with minimal managerial guidance.
  • Strong sense of ownership and teamwork.
Why Cisco?

#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. Nearly every internet connection around the world touches Cisco. We're the Internet's optimists. Our technology ensures the data traveling at light speed across connections does so securely. We're helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We're helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world - whether through 5G, or otherwise.

We tackle whatever challenges come our way. We have each other's backs, we recognize our accomplishments, and we grow together. We celebrate and support one another - from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).

We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we're committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology or through our actions.

So, you have colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us #WeAreCisco

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