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Field Operations Specialist

2 months ago

Tucker GA United States Randstad USA Careers Full time

Randstad is hiring for a Field Operations Specialist to process payroll for the world's #1 HR services provider. We are investing in top-notch, detail-oriented, accuracy maniacs to help us deliver on our Human Forward promise. They are responsible for confirming that all Randstad talent are paid on time and accurately. What could be more important than that?
What you get to do

* Work with Business Services Teams on payroll questions and timekeeping issues
* Confirm that Corp Payroll receives and enters approved time for all talent every week
* Update internal teams on the status of time collection repeatedly
* Communicate internal teams when talent is missing time or if talent's time is missing the cutoff
* Ensure all cycle time is processed
* Maintain and update team logins for customer-specific requirements
* Run and review various reports to ensure accuracy
* Research and resolve any issues discovered
* Research and respond promptly to inquiries from centralized payroll department
* Serve as a liaison between field operations and corporate office when needed
* Help communicate updates to talent when needed
* Provide on-site administrative support as needed for local office leaders

What you need to bring:

* 3 years of business operation customer service experience
* High school diploma required, some college preferred
* Adapts quickly to frequently changing processes, guidelines, and requirements
* Strong customer focus and customer service skills
* Excellent communication and organizational skills
* Possess strong interpersonal skills
* Ability to analyze, explain, and draw logical conclusions
* Experience describing and documenting specific requirements
* Detail-oriented with a concern for quality by continually initiating process improvements
* Proficiency using Google mail, calendaring, and shared drives

This job posting is open for 4 weeks.
PandoLogic. Category:Logistics, Keywords:Operations Specialist, Location:Tucker, GA-30084