IT Manager

3 weeks ago

San Francisco CA United States Voltage Park, Inc. Full time

We are seeking a talented IT Manager to lead the foundation of our IT operations. This is a unique opportunity for a driven and experienced professional to establish and grow our IT infrastructure from the ground up.

Reporting directly to the Head of Security, you will play a crucial role in managing and optimizing our technology stack. Strong experience with Google Workspace, JumpCloud, and Unifi networks is a must.

As the organization scales, you will be responsible for hiring and managing an IT team to support Voltage Park’s evolving IT needs.

Key Responsibilities

  • System Administration : Manage and optimize our Google Workspace, including user management, security configurations, and integration with other tools.

  • Identity and Access Management : Administer JumpCloud for identity and access management, ensuring secure and efficient user provisioning and compliance with security standards.

  • Network Management : Oversee our office network infrastructure, configuring, maintaining, and troubleshooting it to ensure secure and reliable connectivity.

  • IT Operations & Support : Act as the primary point of contact for IT support, providing hands-on assistance and technical troubleshooting as needed.

  • Cybersecurity Compliance : Work closely with the Head of Security to implement and maintain robust cybersecurity protocols, overseeing endpoint security, network protections, and best practices.

  • Project Management : Lead IT projects, from system upgrades to deploying new technology, managing project timelines, budgets, and successful implementations.

  • Policy Enforcement : Enforce IT policies and procedures, including our acceptable use, data security, and device management policies.

  • Strategic Planning and Budgeting : Develop the IT budget, forecast technology needs, and align the IT strategy with Voltage Park’s needs.

Required Qualifications

  • Experience : 5+ years in IT management with direct experience managing Google Workspace, JumpCloud, and Unifi networks.

  • Team-Building Skills : Proven experience in building and managing an IT team, including recruiting, mentoring, and fostering a collaborative work environment.

  • Technical Proficiency : Hands-on experience configuring and managing Google Workspace, administering JumpCloud for Windows, OSX and Linux devices, and managing Unifi network infrastructure.

  • Leadership : Strong interpersonal and communication skills, with a collaborative management style and the ability to inspire a team.

  • Project Management : Solid project management skills with a track record of delivering IT projects on time and within budget.

  • Security Knowledge : Strong understanding of cybersecurity practices, with experience implementing and managing IT security protocols.

Preferred Qualifications

  • Experience scaling IT infrastructure in a growing organization.

  • Certifications in relevant technologies (Google Workspace, JumpCloud, Networking).

  • Familiarity with regulatory compliance (SOC2, GDPR, CCPA)

Voltage Park is an equal opportunity employer and makes employment decisions on the basis of merit. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic under federal, state, or local law. If you require an accommodation during the job application process, please notify your recruiter.

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