Current jobs related to IS Services Supervisor - Dedham MA United States - Jordan's Furniture

  • Protective Services Supervisor

    4 weeks ago

    Boston, MA, United States Central Boston Elder Services Inc. Full time

    Salary Range: $65,000.00 To $70,000.00 Annually POSITION SUMMARY: Direct supervision of Protective Service (PS) Workers to ensure that services in response to PS reports comply with Executive Office of Elder Affairs (EOEA) regulations and agency policies. Provide and document ongoing consultation and direction to staff during investigations and at all...

  • Family Services Supervisor

    1 month ago

    Pittsburg, KS, United States TFI Family Services, Inc. Full time

    DescriptionSalary: Average annual salary of $61,068 (including wage, incentives, bonuses, overtime, shift differential, etc.)  Do you enjoy guiding professionals who work with children and families? TFI Family Services has the perfect opportunity for you! We are looking for a full-time Supervisor to join our Permanency team, where you will oversee the...

  • Family Services Supervisor

    1 month ago

    Olathe, KS, United States TFI Family Services, Inc. Full time

    DescriptionAverage Annual Salary: $61,068.80 (includes wage, incentives, bonuses, overtime, shift differential, etc.) This position will cover the OTTAWA area.About the Role Are you passionate about guiding others in their work with children and families? TFI Family Services is seeking a dedicated full-time Supervisor to join our Permanency team. If you...

  • Family Services Supervisor

    1 month ago

    Mindenmines, MO, United States TFI Family Services, Inc. Full time

    DescriptionAverage Annual Salary: $61,068.80 (includes wage, incentives, bonuses, overtime, shift differential, etc.) About the Role Are you passionate about guiding others in their work with children and families? TFI Family Services is seeking a dedicated full-time Supervisor to join our Permanency team. If you have an advanced degree in social work or a...

  • Customer Service Supervisor Team Lead

    4 weeks ago

    Dedham, Massachusetts, United States Whole Foods Full time

    Whole Foods Market is seeking a highly skilled Customer Service Supervisor to lead our Store Support Team in ensuring exceptional customer experiences and smooth store operations. In this critical role, you will supervise and delegate tasks to team members, work closely with the team trainer to build a high-performance team, and contribute to training new...

  • Case Supervisor

    1 month ago

    Concordia, KS, United States TFI Family Services, Inc. Full time

    DescriptionAverage Annual Salary: $61,068 (includes wage, incentives, bonuses, overtime, shift differential, etc.)About the RoleAre you passionate about guiding others in their work with children and families? TFI Family Services is seeking a dedicated full-time Supervisor to join our Permanency team. If you have an advanced degree in social work or a...

  • Entry Level Costco Shift Supervisor

    1 day ago

    Dedham, MA, United States CDS (Club Demonstration Services) Full time

    We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Advantage Solutions means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities,...

  • Customer Service Supervisor

    4 weeks ago

    Dedham, Massachusetts, United States Whole Foods Market Full time

    About the RoleWe are seeking a highly skilled Customer Service Supervisor to join our team at Whole Foods Market. As a key member of our support staff, you will play a vital role in ensuring the smooth operation of our store.Key ResponsibilitiesSupervise and delegate tasks to team members to ensure seamless day-to-day operationsWork closely with team...

  • Family Services Supervisor

    1 month ago

    Saint George, KS, United States TFI Family Services, Inc. Full time

    Description  ****Average salary is $61,380.80 (including wage, incentives, bonuses, overtime, shift differential, etc.)**** Do you have experience working with children and families? Have a knack for leading and supervising others? Then TFI Family Services has the perfect opportunity for you!About the Role We're seeking a full-time Supervisor to join our...

  • Case Supervisor

    1 month ago

    Spring Hill, KS, United States TFI Family Services, Inc. Full time

    Description****Average Annual Salary: $61,068.80 (includes wage, incentives, bonuses, overtime, shift differential, etc.)********This position will include a $2500 Sign-On Bonus****This position will cover the OTTAWA area.About the Role Are you passionate about guiding others in their work with children and families? TFI Family Services is seeking a...

  • Clinical Services Program Supervisor

    3 weeks ago

    Kahului, HI, United States Imua Family Services Full time

    Health Benefits paid for by Employer for Full-Time Employees! Program Supervisor Imua Family Services is looking for a Program Supervisor to become a part of our team. This position will provide oversight of the care coordination and therapeutic team and management for families of children 0-8 with developmental delays. Imua Family Services is a...

  • Front End Leadership Supervisor

    1 week ago

    Dedham, Massachusetts, United States Burlington Stores Full time

    Job SummaryThe Retail Front End Supervisor plays a critical role in leading the store's front-end operations, ensuring excellent customer service, and driving sales results. As a key member of the store leadership team, you will supervise all store functions and associates while on duty, maximize sales, and promote safety.This is an exciting opportunity to...

  • Warehouse Supervisor

    3 weeks ago

    Billerica, MA, United States Ace Hardware Home Services Full time

    Compensation Details:$28.00 to $32.00 per hJob Description:WHO WE ARE:Boston Unique Indoor Comfort is now an Ace Hardware Company. At Ace Hardware Home Services, we are backed by a brand that customers have trusted for over 100 years. You can trust that you can build a career you will be proud of. A career with excellent income, a consistent work schedule...

  • Supervisor, Credit Card Services

    1 month ago

    Laurel, MD, United States ALTA IT Services Full time

    Supervisor, Credit Card Services Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck. Location: Laurel, MD Hybrid Schedule: 3 days onsite Hours: Mon-Fri 8am-4:30pm (Sat 9am-1pm, as needed) Salary Range: $87K with FULL BENEFITS PACKAGE Resumes to Criss Brient at:...

  • Case Supervisor

    1 month ago

    South Hutchinson, KS, United States TFI Family Services, Inc. Full time

    Description ****Average salary is $61,380.80 (including wage, incentives, bonuses, overtime, shift differential, etc.)****   ****This position will include a $2500 Sign-On Bonus**** Do you have experience working with children and families?  Have a knack for leading and supervising others? Then TFI Family Services has the perfect opportunity for...

  • Supervisor

    1 month ago

    Paola, KS, United States TFI Family Services, Inc. Full time

    DescriptionAverage Annual Salary: $61,068.80 (includes wage, incentives, bonuses, overtime, shift differential, etc.)This position will cover the OTTAWA area.About the RoleAre you passionate about guiding others in their work with children and families? TFI Family Services is seeking a dedicated full-time Supervisor to join our Permanency team. If you have...

  • Residential Supervisor

    3 weeks ago

    Boston, MA, United States Pine Street Inn Inc. Full time

    SCHEDULE: 40 hours per week; 4pm – 12:30am Sunday-Friday or 4pm – 12:30am Tuesday-Saturday with some flexibility needed for meetings with staff, neighborhood meetings, and emergency calls. On-call rotation required. Pays $29.55 per hour DOE LOCATION: 35 Tuttle St, Dorchester, MA, 02125, responding to other sites as needed SUMMARY OF THE POSITION: ...

  • Every Other Weekend Nurse Supervisor

    4 weeks ago

    Haverhill, MA, United States Marquis Health Consulting Services Full time

    Job Description$6,000 sign on bonus. Every Other Weekend Nurse Supervisor Position Daily Pay AvailableUp to 1800 referral bonus when you bring a friend*Every other Weekend 7a-7pAspen Hill Rehabilitation and Healthcare Center is located in Haverhill, MA. We strive to provide a warm and welcoming environment to allow our patients to feel like home. It is our...

  • Every Other Weekend Nurse Supervisor

    2 months ago

    Haverhill, MA, United States Marquis Health Consulting Services Full time

    Job Description$6,000 sign on bonus. Every Other Weekend Nurse Supervisor Position Daily Pay AvailableUp to 1800 referral bonus when you bring a friend*Every other Weekend 7a-7pAspen Hill Rehabilitation and Healthcare Center is located in Haverhill, MA. We strive to provide a warm and welcoming environment to allow our patients to feel like home. It is our...

  • Clinical Supervisor

    1 month ago

    Springfield, MA, United States Gandara Mental Health Center, Inc. Full time

    Why Work for Gandara: Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The...

IS Services Supervisor

2 months ago

Dedham MA United States Jordan's Furniture Full time

Join our growing team In our Supervisor, IS Services position, you will be responsible for overseeing the daily operations of the IS Services support team, ensuring that end users receive effective technical support and assistance. This role involves managing staff, developing processes, and maintaining service levels to deliver high-quality customer service. This is a hybrid position located out of our Taunton/ Dedham, MA Corporate Offices, working 3 days in the office and 2 days from home.

Why you will love this job.

  • Team atmosphere
  • Flexible hybrid work schedule
  • Warm, collaborative culture
  • Competitive salary

Why you will love Jordan’s Furniture.

  • Stability: We are a growing, stable company
  • Great benefits: Medical, dental, vision and more
  • A generous employee discount: Up to 40% off

What we trust you to do:

  • Supervises and mentors the Services staff and provides guidance on troubleshooting and problem resolution techniques.
  • Provides hands-on end-user support including installation, configuration, and troubleshooting.
  • Monitors the ticketing system, ensuring timely responses to user requests and compliance with service level agreements (SLAs).
  • Tracks key performance metrics and generates reports to identify trends, areas for improvement, and training needs.
  • Leads projects for the Services team with internal and external stakeholder groups.
  • Ensure consistent documentation of troubleshooting steps and solutions in our online database.
  • Recommends procedures to enhance the efficiency and effectiveness of Services operations.
  • Acts as the escalation point for complex technical issues, ensuring prompt resolution.
  • Creates training materials and conducts training sessions for staff on new technologies and processes.
  • Works closely with others to ensure seamless communication and support for users.

Who you are:

  • Bachelor’s degree in Computer Science, Information Technology, or a related field preferred; equivalent experience may be considered.
  • 3-5 years of experience in support roles, with at least 2 years in a supervisory capacity.
  • Proficiency in ticketing systems and remote support tools.
  • Strong understanding of operating systems, networks, and hardware.
  • Strong analytical and problem-solving skills with a focus on resolving issues efficiently.
  • Excellent verbal and written communication skills; ability to convey technical information to non-technical users.
  • Proven leadership and team management abilities
  • Must be able to read and communicate effectively in English.

Jordan’s prides itself on having a strong, loyal J-Team. We recognize we are ‘One Team, One Goal’ working together to continue to strengthen Jordan’s place in the market and as an employer of choice. We know that you are here to support your family and we are here to support you If this speaks to you, then it’s time to talk.

Jordan’s Furniture is an Equal Opportunity Employer.