General Manager

7 days ago

Los Angeles CA United States CUPID'S CLOSET LLC Full time

Step into an exciting opportunity to be part of a luxury-driven, sex-positive retail brand that empowers customers through sexual wellness and pleasure. We are looking for a dedicated full-time General Manager to oversee operations at our Brentwood location. If you're passionate about the sexual wellness industry and ready to make an impact, we invite you to join our growing movement.


What We’re Looking For: We seek a General Manager with experience in retail or hospitality management and a strong understanding of sexual wellness products. You should be a proactive leader who thrives in a fast-paced environment and excels in driving team performance and customer satisfaction. Your ability to maintain seamless operations, ensure exceptional service, and create a positive work culture will be key to your success in this role.


Key Responsibilities:

  • Manage day-to-day operations, ensuring performance goals are met
  • Drive sales, meet targets, and motivate staff to achieve success
  • Ensure the store is well-staffed with trained, motivated employees providing excellent customer service
  • Develop and implement marketing plans to promote products and increase sales
  • Oversee staff schedules, payroll, and employee management
  • Uphold company policies and procedures while implementing brand initiatives
  • Manage inventory, monitor stock levels, and reduce shrinkage
  • Provide ongoing training for staff in product knowledge, customer service, and merchandising
  • Analyze sales data, purchasing trends, and customer feedback to develop business strategies
  • Conduct performance reviews and provide feedback to sales staff
  • Address customer and employee concerns with professionalism and care


Requirements:

  • 2+ years of experience in retail management
  • Proven track record in recruiting, hiring, and training staff
  • Strong knowledge of HR practices, payroll, and business management
  • Proficiency with POS systems, scheduling software, Microsoft Office, and QuickBooks
  • Strong experience in inventory management is highly valued.


What We Offer:

  • Competitive Salary: Commensurate with experience, reflecting the value you bring to our team.
  • Professional Development: Opportunities for ongoing training and growth in the field of sexual wellness and retail management.
  • Employee Discounts: Access to our high-quality products at a discounted rate.
  • Inclusive and Positive Work Environment: Be part of a team that values diversity, positivity, and a supportive workplace culture.
  • Impactful Role in a Growing Industry: Join a leading brand in the sexual wellness space and contribute to our mission of empowering customers through education and high-quality products.


Schedule:

  • Full-time position, weekends and holidays required
  • Day and night shifts available


Work Location:

  • Brentwood and Playa Vista, easily accessible from major highways


Our Ideal Candidate: You are passionate about sexual wellness, committed to delivering top-tier customer service, and skilled in managing a team. You’ll be hands-on in sales, setting an example for staff with your leadership and expert selling techniques.


How to Apply: Please send your cover letter, resume, and salary expectations. We are excited to welcome a new leader to our growing team



Cupid’s Closet is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. We encourage all qualified individuals to apply. We only hire individuals authorized for employment in the United States.

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