Medical Sales
3 days ago
Part time or Full time
We are looking for a motivated and driven Medical Sales / Patient Care Representative to join our medical practice in Ypsilanti Twp, MI. The Medical Sales/Patient Care Rep is responsible for building and maintaining patient relationships throughout their care, delivering a financial breakdown of the overall Care Plan along with helping patients to coordinate their schedules to arrive for the recommended care. This position is also responsible for acquiring long term, quality patients for the clinic through the implementation of lead conversion systems, and the position will focus on understanding patient needs and wants, helping them overcome obstacles and empathizing with their struggles and challenges while influencing them to do what is in their best interest to improve their quality of life. Ideally, the incoming candidate must be able to develop trust and the confidence necessary to help patients navigate their Care Plan and be able to work and collaborate effectively within a highly team-centric environment. Must have sales or management experience and be willing to assist with patient care as needed along with the medical providers.
About Us :
We are an integrative physical medical clinic serving patients in Ypsilanti, MI. We offer innovative non-surgical options for those suffering from acute and chronic pain conditions. Our practice is dedicated to identifying opioid-free pain relief options and tailoring treatment plans to each patient. Our skilled providers work to identify the source of the pain and explore cutting-edge solutions. We employ the latest forms of integrative medicine techniques, to free patients from debilitating pain, encourage healing and mobility, and help regain an active lifestyle. We have a dynamic, well-educated team of medical professionals including a physician, advance practice provider and amazing support staff.
Performance Objectives :
- Develop emotional connection with patients to understand their expected goals and desired outcomes
- Perform an initial consultation on new patients to determine medical history, motivating factor that prompted patient to look for help with their problem and functional goals of the patient
- Attend Team Meeting to report on motivating factor that prompted patient to look for help with their problem and functional goals of the patient
- Create and deliver financial estimates and long-term scheduling to patients based on Provider’s orders
- Provide and ensure completion of all patient paperwork
- Effectively and continually educate patients about the need for, and progress through, the care plan
- Ensure that all the patient’s needs are met, nothing gets overlooked, and care is consistent with the patient’s expressed desires
- Execute patient follow up calls
- Encourage, resolve concerns, and gather testimonials during care plan
- Assist with patient care as needed alongside the medical staff
- Entrepreneurially orientated, driven to succeed and a commitment to achieve results
- Excellent relationship building skills with a demonstrated ability to quickly develop trust
- Ability to make decisions, offer strong recommendations, and take responsibility for results
- Ability to ask exploratory questions
- Demonstrate ability to create a high awareness around physical/functional limitations
- Self-starter who can work independently within existing processes or operate effectively with ambiguity
- Ability to overcome objections with confidence
- Planning, organizing, prioritizing, and streamlining skills
- Ability to maximize and apply internal systems, processes, and platforms
- Advocate for the patient and motivate them to reach their health goals
- Ability to coordinate and balance needs of the patient and the clinic
- Understand, align, and communicate our mission, vision, and values
- Desire to define and take massive action to accomplish your own personal, professional and financial goals
Education & Experience :
- High school diploma or equivalent
- Sales or management experience
Schedule:
- Part time or Full time
- $17/hr plus bonus compensation (Bonus compensation potentially adding an additional several hundred dollars per month)
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