retail operations associate
2 months ago
- Greet everyone (teammates and customers) and proactively approach athletes to understand their needs and support their shopping experience.
- Ensure that all merchandise and product received at the store is processed in accordance with established programs and procedures; the backroom is organized and maintained so that merchandise is easily accessible in partnership with the Freight Flow/Operations Lead.
- Uphold company merchandising and presentation standards.
- Assist with the unloading of trucks, processing of freight, execution of transfers, RTVS, claims, freight processing, etc.
- Fulfill the company-defined customer experience by completing all processes according to our service level standards.
- Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.
- Create an inclusive store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.
- Take an all-hands-on-deck approach to support the team across the store.
- Perform other tasks as assigned by management.TEAMMATE TRAITS:Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and athlete experience. Here are the traits we look for in our store teammates:
- Ensures Accountability
- Customer-Focus
- Collaborative
- Instills Trust
- Decision-Quality/Decision-Making Abilities
- Action-OrientedQUALIFICATIONS:
- Prior retail sales, operations, maintenance, or customer-focused experience preferred.
- Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items repetitively (up to 25 times per hour).
- Ability to work extended periods of time (up to 4 hours) standing or walking.
- Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, orplatform.
- Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).
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