Assistant Retail Operations Manager

5 days ago


Hanover, New Hampshire, United States Follett Full time

Follett, a leading provider of education technology, services, and print and digital content, seeks an Assistant Store Manager to support the oversight of store operations. This role involves driving sales growth while delivering exceptional customer service experiences.

Responsibilities
  • Supervise and train sales team members, ensuring they follow company policies and standards.
  • Perform onboarding procedures for new hires and maintain a Hassle Free customer service culture.
  • Operate cash registers, manage inventory, and stock shelves as needed.
  • Keyholder with opening and closing responsibilities, including calculating deposits and balancing cash drawers.
Requirements
  • An Associate's Degree or equivalent is preferred.
  • 0-5 years of retail or bookstore experience, with prior supervisory experience ideal.
  • General Computer Skills and proficiency in Follett's systems.

This position offers full-time benefits, including medical, dental, and vision insurance, 401(k) with company match, vacation time, sick days, and holidays.


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