Production Support Engineer
1 week ago
Title: Production Support SRE
Location: Chandler, AZ
Onsite/hybrid: 3x week
Weekends/on-call: rotating weekends, once every 8-10 weeks
Pay: $56.08 / hourly rate
Position Summary
Application Production Support for Global Banking Applications, primary responsibilities are identification and resolution of production incidents. Problem Management post incident resolution to determine root cause, mitigating actions, drive and track permanent resolution. Management of incident and problem tickets through the enterprise ITSM tool.
The role also includes
- Capacity and Performance Management.
- Working with development teams for take-on and training of new services or significant upgrades.
- Providing support for Audits (internal and external).
- Stakeholder management, working closely with Business and Operations partners to understand KPI metrics to measure service stability to prioritize defect fixes and enhancements
Primary Skill
- Core Java
- Secondary Skill
- XML/XSLT
- Tertiary Skill
Required Skills
- 5+ years of relevant IT experience i.e. Production or Release Support, ITIL, Technical Implementations, or equivalent
- Demonstrate flexibility, navigate ambiguity, and quickly establish credibility among technical peers
- Excellent written and verbal communication skills (English)
- Proven knowledge in some/all of the following: Java/J2EE – Core Java, JDBC, EJB, & Java Web Services & Experience in Server-side technologies - SOAP/Restful services, XML/XSLT, XML, JDBC, AOP, MQ Micro Services & MuleSoft.
- Good knowledge of Middleware components; Message Broker, IBM Websphere MQ, JBoss application server, MuleSoft
- Strong operating system knowledge in Unix and Windows including strong scripting skills
- Experience with Database technologies (examples Oracle, DB2 and PL/SQL ) queries to support incident resolution.
- Knowledge of event driven and schedule driven batch processes
- Experience of handling various production support roles (technical – L1/L2/L3) and hands-on experience in using at least 2-3 widely used monitoring / scheduling tools
- Ability to be part of IT production support team providing front-line technical support to end users responding to issues related to Incident / Problem Management, Release/Deployment, Operational Readiness, Application Monitoring & Production Governance
- Experience with: troubleshooting, analysis, research, and resolution using advanced query, programming skills, conduct root cause analysis, and identify mitigations/risk, real-time restoration, triaging of issues impacting technical services (application/infrastructure) to bank customers and partners in a timely manner while keeping partners advised of significant progress or challenges during the restoration period
- Ability to work closely with Technology Infrastructure, Development & Testing Teams in supporting Integrated / Independent releases, software/hardware upgrades, server upgrades, etc.
- Ability to assess initial severity, gather impacts, engage necessary supporting teams, and escalate as necessary to ensure timely restoration
- Experience with on call support for triaging problems, coordinating with various support teams across the organization and carryout activities related to incident and problem management
- Ability to communicate with all lines of business and management the overall status and health of the application, contribute to automation, causal analysis, develop shared/common solutions, and proactively identify cross-functional or technical issues
- Working on some weekends and bank holidays as part of a 5 day week shift pattern
-
Production Engineer
3 days ago
Phoenix, AZ, United States EVONA Full timeMechanical Production Engineer Role - ArizonaRole Description: The Engineer will oversee all integration activities supporting Integrated Module Production. This includes bonding to rigid substrates, module-to-module coupling, welding, and other production processes critical to space mission support. The engineer will lead, develop, and execute these...
-
Product Support Engineer
7 days ago
Red Bank, NJ, United States Linksoft Technologies Full timeJob Title: Sr. Product Support Engineer Location: Miami, FL OR Red Bank, NJType: Onsite Office Duration: FulltimeTime: US East Time Zone About the Role: We’re seeking a seasoned Product Support Engineer to join our Security Product Engineering team, primarily supporting our anti-phishing product. This role is customer-facing and critical in ensuring...
-
Senior Electrical Production Support Engineer
3 weeks ago
Tucson, AZ, United States Raytheon Full timeDate Posted: 2024-09-23 Country: United States of America Location: AZ201: RMS AP Bldg East Hermans Road Building 801, Tucson, AZ, 85756 USA Position Role Type: Onsite At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the...
-
Senior Electrical Production Support Engineer
1 month ago
Tucson, AZ, United States Raytheon Full timeDate Posted:2024-09-23 Country:United States of America Location:AZ201: RMS AP Bldg East Hermans Road Building 801, Tucson, AZ, 85756 USA Position Role Type:Onsite At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more...
-
Production Support Engineer
7 days ago
chandler, United States Apex Systems Full timeJob Title: Production Support SRELocation: Chandler, AZOnsite/hybrid: 3x week onsiteWeekends/on-call: rotating weekends, once every 8-10 weeksLooking for highly skilled Unix/Linux, MQ, Java, Jboss, Oracle, SQL and PL/SQL skills!Position SummaryApplication Production Support for Applications, primary responsibilities are identification and resolution of...
-
Production Support Engineer
7 days ago
Chandler, United States Apex Systems Full timeJob Title: Production Support SRELocation: Chandler, AZOnsite/hybrid: 3x week onsiteWeekends/on-call: rotating weekends, once every 8-10 weeksLooking for highly skilled Unix/Linux, MQ, Java, Jboss, Oracle, SQL and PL/SQL skills!Position SummaryApplication Production Support for Applications, primary responsibilities are identification and resolution of...
-
Production Support Engineer
1 week ago
chandler, United States Apex Systems Full timeJob Title: Production Support SRELocation: Chandler, AZOnsite/hybrid: 3x week onsiteWeekends/on-call: rotating weekends, once every 8-10 weeksLooking for highly skilled Unix/Linux, MQ, Java, Jboss, Oracle, SQL and PL/SQL skills!Position SummaryApplication Production Support for Applications, primary responsibilities are identification and resolution of...
-
Production Support Engineer
1 month ago
Phoenix , AZ, United States Stellantis Financial Services US Full timeStellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citro n, Dodge, DS Automobiles, Fiat, Jeep , Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys. Our exciting growth provides opportunities to...
-
Production Support Engineer
5 days ago
chandler, United States Apex Systems Full timeTitle: Production Support SRELocation: Chandler, AZOnsite/hybrid: 3x weekWeekends/on-call: rotating weekends, once every 8-10 weeksPay: $56.08 / hourly rate Position SummaryApplication Production Support for Global Banking Applications, primary responsibilities are identification and resolution of production incidents. Problem Management post incident...
-
Production Support Engineer
7 days ago
Chandler, United States Apex Systems Full timeTitle: Production Support SRELocation: Chandler, AZOnsite/hybrid: 3x weekWeekends/on-call: rotating weekends, once every 8-10 weeksPay: $56.08 / hourly rate Position SummaryApplication Production Support for Global Banking Applications, primary responsibilities are identification and resolution of production incidents. Problem Management post incident...
-
Production Engineer
4 weeks ago
Chandler, Arizona, United States The ZiPPERTUBiNG Co Full timeProduction EngineerWe are seeking a highly motivated and experienced Production Engineer to join our Manufacturing team at The ZiPPERTUBiNG Co. As a key member of our team, you will be responsible for implementing engineering designs through to production, ensuring the highest quality standards are met.Key Responsibilities:Develop and implement design...
-
Customer Production Support Specialist
3 weeks ago
Chandler, Arizona, United States Teradyne Full timeAbout the RoleWe are seeking a highly skilled Customer Production Support Engineer to join our team at Teradyne. As a key member of our global test and automation specialists, you will play a critical role in powering next-generation technologies through sophisticated solutions.Key ResponsibilitiesCollaborate with customers and various teams to create and...
-
Product Service
3 weeks ago
, OH, United States Dana Automotive Sytems Group LLC Full timeJob Title:Product Service & Support Field EngineerJob Summary:Dana Automotive Systems Group LLC is seeking a highly skilled Product Service & Support Field Engineer to join our team. As a key member of our global organization, you will be responsible for identifying issues with, servicing, and repairing products, equipment, and systems purchased by our...
-
Senior Electrical Production Support Engineer
1 month ago
Tucson, AZ, United States Raytheon Full timeAZ201: RMS AP Bldg East Hermans Road Building 801, Tucson, AZ, 85756 USA Position Role Type: At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet...
-
Mechanical Engineer
3 weeks ago
, NC, United States Carrier Full timeAbout the RoleCarrier is seeking a skilled Mechanical Engineer to provide product development and support for our Commercial Chiller manufacturing in the Charlotte, NC facility. As a key member of our team, you will be responsible for providing ongoing support for our products, interacting with Production, Quality, Warranty, Marketing/Sales, and Product...
-
Production Engineer
3 weeks ago
Chandler, Arizona, United States The ZiPPERTUBiNG Co Full timeJob Title: Production Engineer - ManufacturingJob Summary: The ZiPPERTUBiNG Co is seeking a highly motivated Production Engineer to join our Manufacturing team. As a Production Engineer, you will be responsible for implementing engineering designs through to production, creating design drawings, process documents, and updating BOMs and routers in the...
-
HVAC Production Engineer
6 days ago
Phoenix, AZ, United States Air2o “Thermal Management Innovation" Full timeAir2o is a leading innovator in the HVACD manufacturing industry, renowned for our cutting-edge technology and commitment to sustainable AHU solutions. We are passionate about enhancing environmental comfort and efficiency on a global scale. Our team is dedicated to driving growth and delivering exceptional service to Mission Critical industries such as Data...
-
Embedded Systems Product Engineer
6 days ago
Tempe, AZ, United States Blue Signal Search Full timeEmbedded Systems Product EngineerOur client is a pioneering technology firm specializing in advanced embedded systems and hardware solutions across multiple industries. With a focus on innovation and seamless integration, they deliver high-performance products tailored to meet evolving market needs. Their commitment to excellence and collaboration ensures...
-
Senior Electrical Production Support Engineer
3 weeks ago
Tucson, AZ, United States Raytheon Full timeDate Posted: 2024-09-23 Country: United States of America Location: AZ201: RMS AP Bldg East Hermans Road Building 801, Tucson, AZ, 85756 USA Position Role Type: Onsite At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength...
-
Purchasing Agent
1 day ago
Billerica, MA, United States Production Line Support Inc Full timeJob Overview: Have you got what it takes to succeed The following information should be read carefully by all candidates. We are seeking a highly motivated and detail-oriented Purchasing Agent to join our team. This role demands strong initiative, exceptional organizational skills, and the ability to quickly learn and adapt. The ideal candidate will excel...