Regional Director Ops

2 weeks ago

Laurel MD United States District Partners Full time

District Partners is engaged with a leading outpatient provider dedicated to supporting individuals affected by substance use and mental health disorders. This organization is seeking a skilled and dynamic Regional Director of Operations (RD) to join their team and lead operational, financial, and clinical performance across multiple offices within their designated region. With a commitment to diversity, equity, and inclusion, they foster a compassionate and supportive environment for both patients and staff, and the leadership remains focused on expanding access to quality care while ensuring flexibility and patient-centered practices.


Position Overview:

The Regional Director of Operations (RD) will be a key leader within the organization’s operational team, reporting directly to the Regional Vice President (RVP). This fully remote role involves overseeing operations for multiple locations and will require up to 50% travel within the region. The RD will take ownership of operational initiatives and ensure the implementation of the organization's clinical model and culture across sites. This role involves P&L responsibility, process management, regulatory compliance, team leadership, and business growth collaboration. Candidates with a strong background in multisite healthcare operations and progressive management experience are encouraged to apply.


Essential Duties and Responsibilities:

  • Financial Oversight: Responsible for P&L across all service lines within the region.
  • Operational Leadership: Communicate and implement clinical, medical, and administrative operations and drive regional policy adherence.
  • Compliance Management: Ensure all sites meet state licensing, regulatory, and CARF standards.
  • Team Development: Lead and support staff training, focusing on service quality, and oversee billing and payment processes.
  • Strategic Collaboration: Work closely with the CEO and RVP to execute a business growth plan, including site selection and licensing for new locations.
  • Brand Building: Partner with marketing and outreach to build the brand, foster referral relationships, and grow patient census.
  • Budgeting and Planning: Collaborate with the CFO and RVP to develop annual budgets and meet operational goals through innovative initiatives.
  • Program Development: Support the Medical Director in implementing new, research-based programming to enhance the organization’s treatment approaches.
  • Community Engagement: Build relationships with community organizations, attending meetings to facilitate referrals and resource sharing.
  • Performance Monitoring: Use metrics and data to drive continuous improvement and provide regular operational updates to leadership.
  • Staff Management: Oversee recruitment, training, and performance evaluations for site management staff, ensuring high standards for team performance.


Qualifications - Education and Experience:

Must Haves:

  • 5+ years of progressive management experience in multisite healthcare operations
  • Strong results-oriented mindset with proven prioritization and follow-through abilities
  • Exceptional problem-solving skills and strong interpersonal abilities to engage and motivate teams
  • Excellent communication skills, high organizational capabilities, and adaptability
  • Commitment to setting high performance standards for self and team

Preferred:

  • Master’s or Doctoral Degree in Human Services, Counseling, or Social Work from an accredited institution


Direct Reports:

  • Executive Director and site management, including Assistant Director, Clinical Leads, and Practice Managers


Expected Travel Requirement:

  • 50% travel within the designated region


Join this impactful organization as they expand access to care and make a significant difference in communities affected by substance use and mental health disorders. This role offers a unique opportunity for a driven, compassionate leader to shape the future of healthcare delivery in a supportive and mission-driven environment.

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