Field Service Technician

3 weeks ago


Omaha NE United States eXcell Full time

Take your career to the next level with CompucomStaffing

. We offer jobs with Fortune 1000 companies nationwide AND invest in your career development using our leading-edge training program.

Our client has a brand new opportunity for a Level 2 Field Service Technician to join their team onsite in Omaha, NE and provide unparalleled technical support to 5+ stores on a weekly basis. This Technician will travel within a radius of 50 to 125+ miles daily, depending on the area and specific route, and is required to have a valid driver’s license. This resource will be provided with a company vehicle and tools necessary to complete work.

Duties and Responsibilities:
  • Support client IT / Data problem tasks

  • Deliver support and resolution for daily technical requirements

  • Proficient in AC / DC and backup power concepts

  • Manage triage, troubleshooting, and resolution to client scope on IT equipment

  • Document efforts, issues and resolutions, close cases / tickets daily

  • Demonstrate prompt completion of projects and tasks

Skills and Qualifications:

  • Minimum 1+ years of technical support experience

  • Experience desired in copper and fiber cabling and various terminating connectors

  • Exceptional customer service and interpersonal skills

  • Excellent time management and reporting skills

  • Will occasionally work at heights of 20' to 25', lift equipment training provided

  • Ability to lift up to 25 lbs

  • Strong communication skills

  • CAT6 Networking knowledge (punchdown and terminations)

Full COVID-19 vaccination may be required.

We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life / AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA / HSA Pre-Tax Benefits, Employee Discounts.

W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **CompucomStaffing

™ Supports Equal Employment Opportunity**

CompucomStaffing

™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit 

www.compucom.com

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