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Director of Banquets

1 month ago

Savannah GA United States BARDO Hotels Full time

Hotel Bardo Overview

LEFT LANE is a vertically integrated real estate design, development and management firm specializing in the acquisition and transformation of iconic, historic properties. We are committed to fostering a welcoming, dynamic, and inspiring workplace and company culture where our team members are inspired to create lasting impressions through warm, anticipatory service. How we want our guests to feel when staying with us is the same as…how we want our team to feel every day.

 

LEFT LANE’s flagship property is Hotel Bardo Savannah, named one of the best hotels in the world in 2024 by Travel + Leisure and Conde Nast Traveler. Hotel Bardo team member benefits include PTO and paid holidays, 401k matching, health and telehealth benefits, discounts on resort offerings like rooms, dining, shop and spa, complimentary onsite fitness classes, complimentary meals in our team member café and more.


Position Overview

Our team at Hotel Bardo Savannah is looking for a passionate, service-driven, and experienced Director of Banquets. This leader will manage our banquet operations, ensuring the seamless execution of special events, weddings, dinners, and corporate meetings. The ideal candidate will have exceptional organizational skills, a strong attention to detail, and the ability to inspire and manage a team of hospitality professionals to deliver exceptional guest experiences.


Responsibilities

  • Oversee and manage the entire banquet department, including hiring, training, and supervising the banquet team.
  • Oversee event setup and execution, ensuring the highest standards of service and professionalism are met. Work collaboratively with the events team and the clients to understand and meet their needs.
  • Work closely with the events and sales team to ensure seamless communication with guests, addressing all specific requests and ensuring event details are executed flawlessly.
  • Work closely with culinary leadership to ensure seamless coordination between the culinary and banquet teams, facilitating the timely and accurate delivery of agreed upon food and beverage services.
  • Ensure that events adhere to all brand and service standards by maintaining high expectations of cleanliness, presentation, and service quality.
  • Address any guest needs or concerns promptly and professionally.
  • Develop and manage the banquet department’s budget, ensuring cost control and maximizing revenue. Monitor and analyze financial performance to identify areas for improvement.


Qualifications

  • Proven experience as a Director of Banquets or similar leadership role, preferably in a luxury hotel
  • Strong leadership and team management skills
  • Excellent organizational and multitasking abilities, with a keen attention to detail
  • Advanced knowledge of food and beverage operations, banquet setup, and service
  • Exceptional communication and interpersonal skills, with a guest-focused attitude
  • Proficiency in budget management and financial analysis
  • Ability to make decisions in a fast-paced environment and handle stressful situations with poise.
  • High standards of presentation and grooming