Senior Patient Services Specialist

1 day ago


Issaquah WA United States Providence Health & Services Full time

Description


The Patient Services Coordinator II provides support and clinic coordination of multiple patient care services as well as patient orientation for the Swedish Cancer Institute on multiple campuses, exercising independence in the planning and accomplishment of a wide spectrum of clerical duties. Responsibilities include: scheduling of new patients, follow-up clinic appointments, subsequent treatments, and requested diagnostic tests, acquiring of insurance verifications, referrals and authorizations, preparing and maintaining the patient's medical record, reconciling billing issues, answering multiple phone lines and triaging phone calls.


Providence caregivers are not simply valued - they're invaluable. Join our team at Swedish First Hill and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.


Required Qualifications:


  • Coursework/Training: Successful completion of Oncology administrative training within six months.
  • Medical Terminology Certification or successful completion of a Medical Terminology course within 6 months (180 days) of hire.
  • 1 year Experience in a healthcare setting preferred (i.e. physician's office, scheduler, etc.).
  • Experienced in obtaining insurance verifications, referrals and authorizations.

Preferred Qualifications:


  • Associate's Degree Emphasis in Health Care or equivalent education/experience.
  • Associate Degree or equivalent from a two-year college or technical school with emphasis in Health Care.

Why Join Providence?


Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.


About Providence


At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected.


About the Team


Providence Swedish is the largest not-for-profit health care system in the greater Puget Sound area. It is comprised of eight hospital campuses and a network of primary care and specialty care locations throughout the Puget Sound. Whether through physician clinics, education, research and innovation or other outreach, we're dedicated to improving the wellbeing of rural and urban communities by expanding access to quality health care for all.


Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment.


Requisition ID: 325200


Company: Providence Jobs


Job Category: Patient Access


Job Function: Revenue Cycle


Job Schedule: Per-Diem


Job Shift: Day


Career Track: Admin Support


Department: 3901 SFH ISS SWED CANCER INST


Address: WA Issaquah 751 NE Blakely Dr


Work Location: Swedish Issaquah


Workplace Type: On-site


Pay Range: $28.42 - $42.75

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