Customer Experience Content Manager
19 hours ago
Key Responsibilities
Develop, write, and manage Help Center articles in collaboration with cross-functional teams
Identify gaps in content and implement solutions to enhance user experience
Lead the design and execution of content-related projects while operating independently
Required Qualifications
5+ years of relevant experience in content creation, preferably in a technical or customer support environment
Bachelor's degree or equivalent work experience
Experience working with cross-functional teams
Systems thinker with an understanding of interconnected components
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Content Marketing Manager
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Content Marketing Manager
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Customer Experience Manager
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Customer Experience Manager
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Customer Experience Manager
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