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Coordinator I
2 months ago
Location: Onsite, Pittsburgh, PA Shifts: MON-FRI 6-2:30/ 7-3:30 Start: July 15, 2024 End: January, 2025
Position Summary: The Enrollment Coordinators play a critical role in working with our new member clients to determine eligibility and perform various enrollment activities. Enrollment Coordinators interface with both individual plan members and employer group and requires a strong focus around accurate and timely customer support to ensure client enrollment and retention. The Enrollment Coordinator II reports directly to the Enrollment Supervisor.
Our contingent workforce plays a critical role in working with our new and existing Medicare member clients to process enrollments and various other requests. The position will work in accordance with the Center for Medicare/Medicaid Services (CMS) guidelines to ensure regulatory compliance takes place. This position requires a strong focus around accurate and timely customer support to ensure member enrollment.
Key Responsibilities are as follows:
- Identifying and processing different types of documents and routing them to the correct area for processing.
- Processing returned mail and updating members addresses
- Meet monthly established quality and productivity goals on a consistent basis
- Follow work instructions regarding enrollment tasks
Minimum Requirements: -At least 1 years of overall related experience of Center for Medicare/Medicaid Services (CMS) guidelines for Medicare Part D enrollment processes or previous work experience in regulatory environment
Preferred requirements: -Dependable/Responsible/Accountable -Excellent spoken and written communication skills -Capable of managing through transition, while fostering a positive team environment -Confident in decision making ability within strict timelines -Exceptional prioritization and organizational skills -Acts with integrity and uses sound judgment in dealing with confidential information
Education: Verifiable High School diploma or GED required
About NTT Data Services:
NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more.
NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team. #INDHRS
