Market Director of Sales and Marketing

6 days ago

Miami Beach, United States Marriott Full time
Additional InformationSenior leader supporting The Ritz-Carlton, South Beach and The Ritz-Carlton, Bal Harbour.
Job Number24216765
Job CategorySales & Marketing
LocationThe Ritz-Carlton South Beach, 1 Lincoln Road, Miami Beach, Florida, United States, 33139VIEW ON MAP
ScheduleFull Time
Located Remotely?N
Position Type Management

JOB SUMMARY

 

Functions as the strategic business leader of the Sales and Marketing Department for several properties within a market. Responsible for achieving property revenue goals, team booking pace goals, guest and employee satisfaction and the financial performance of the department in each participating property. Leads on-property sales functions to build long-term, value-based customer relationships that enable achievement of property sales objectives. Evaluates and supports the property’s participation in the various sales channels (e.g., Market Sales, , Revenue Management, electronic channels, etc.) and develops strong working relationships to maximize property’s benefits. Proactively positions and markets each property. Manages the marketing budgets to enable development of property specific campaigns, promotions and collateral to drive revenue and meet business objectives. As Area Director of Sales and Marketing and an Executive Committee member, develops and implements multi-property strategies for all participating properties. Strategies focus on delivering products and services to meet or exceed the needs and expectations of guests and employees and provide a return on investment.

 

CANDIDATE PROFILE

 

Education and Experience

• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.

OR

• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.

 

CORE WORK ACTIVITIES

 

Driving Sales and Marketing Strategy

• Determines marketing communication activities.

• Evaluates market and economic trends.

• Develops strategy to meet team booking goals.

• Partners with Revenue Management to develop each property's sales strategy.

• Ensures that sales strategies are communicated, implemented and updated as market conditions fluctuate.

• Partners with Revenue Management for annual pricing process, request for pricing (RFPs) and development of marketing business plan.

 

Maximizing Revenue & Managing Profitability

• Utilizes property diagnostic process (PDP) in order to maximize revenue and profits.

• Evaluates and supports market sales participation and performance.

• Monitors EBC participation and performance including managing EBC “leakage.”

 

Managing Sales Activities

• Participates in property’s reactive sales [outside of Event Booking Centers (EBC)], proactive account sales, segment sales, local and social catering sales, business travel sales, reservation sales and destination sales.

• Deploys sales team against appropriate market segments.

• Serves as authority on sales processes and sales contracts.

• Participates in sales calls with members of the sales and marketing teams to acquire new business and/or close on business.

• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

 

Managing Public Relations

• Serves as the customer advocate.

• Develops strong community and public relations by ensuring properties participate in local, regional and national trade shows and client events.

• Coordinates public relations and crisis communications while acting as the voice of the brand for participating properties.

• Monitors local, regional and national business outlook.

 

Building Successful Relationships

• Develops and manages internal key stakeholder relationships.

• Provides leadership as the sales contact for the General Managers, property leadership teams, EBC and market sales leaders.

• Acts as the sales liaison with market sales/cluster sales, EBCs, Revenue Management, Event Management and other property departments as appropriate for participating properties.

 

Providing Exceptional Customer Service

• Reviews sales and catering guest satisfaction results to identify areas of improvement.

• Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels and overall satisfaction.

• Executes and supports the company’s Customer Service Standards and property’s Brand Standards.

• Participates in and practices daily service basics of the brand.

• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.

• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.

• Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.

 

Managing and Conducting Human Resource Activities

• Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.

• Reviews sales staffing levels to verify appropriate staffing and deployment.

• Executes departmental and property emergency procedures.

 

The salary range for this position is $165,000 to $209,413 annually. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits, and may include other incentives such as stock awards and deferred compensation plans. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.  

The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.

 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.  
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.  
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.  
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

  • Market Director of Sales and Marketing

    2 weeks ago

    Miami Beach, United States Marriott Full time

    Additional InformationSenior leader supporting The Ritz-Carlton, South Beach and The Ritz-Carlton, Bal Harbour.Job Number24216765Job CategorySales & MarketingLocationThe Ritz-Carlton South Beach, 1 Lincoln Road, Miami Beach, Florida, United States, 33139VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Management JOB SUMMARY   Functions as the...

  • Market Director of Sales and Marketing

    5 days ago

    Miami Beach, FL, United States Marriott International Full time

    JOB SUMMARYFunctions as the strategic business leader of the Sales and Marketing Department for several properties within a market. Responsible for achieving property revenue goals, team booking pace goals, guest and employee satisfaction and the financial performance of the department in each participating property. Leads on-property sales functions to...

  • Sales and Marketing Representative

    2 weeks ago

    Miami, Florida, United States Lean Marketing Full time

    Job Overview:The role of the Sales Development Representative at Lean Marketing is to drive $2.5M in new business revenue annually by generating conversations with NEW potential clients (lead generation) and re-engaging leads who have fallen through the cracks.We're looking for a highly driven and self-motivated individual to fill this position, where...

  • Senior Marketing Director

    4 weeks ago

    Miami Beach, Florida, United States CARILLON HOTEL MANAGEMENT LLC Full time

    About the RoleWe are seeking an experienced Marketing Manager to join our team at Carillon Miami Wellness Resort. This dynamic position requires a professional with a strategic mindset, exceptional organizational skills, and the ability to thrive in a fast-paced environment.The successful candidate will work closely with the Director of Sales & Marketing to...

  • Sales and Marketing Associate

    6 days ago

    Long Beach, New York, United States Catalyst Marketing Group Full time

    Join Our TeamCatalyst Marketing Group is seeking a highly motivated Sales and Marketing Associate to join our dynamic team.This role offers an exciting opportunity for individuals who are passionate about marketing and eager to learn and grow.As a Sales and Marketing Associate, you will be responsible for developing and executing marketing strategies,...

  • Marketing Director

    4 weeks ago

    Miami, Florida, United States Contact Discovery Services LLC Full time

    Job Title: Marketing DirectorA highly skilled marketing professional is needed to join our team at Contact Discovery Services LLC. As a leading eDiscovery technology and consulting firm, we are committed to delivering best-in-class service to Fortune 100/500 companies.Salary and BenefitsWe offer a competitive salary starting at $95,000 based on experience,...

  • Sales and Marketing Director

    4 days ago

    Huntington Beach, United States Ivy Living Full time

    Sales and Marketing DirectorPay Range: $35.00 - $38.00 plus a competitive bonus structureIvy Park at Huntington Beach is a premier senior living community situated on a beautifully landscaped campus. Managed by Oakmont Management Group, we provide exceptional quality, comfort, and care with five-star services and amenities. Residents enjoy a rewarding...

  • Sales and Marketing Director

    4 days ago

    Huntington Beach, United States Ivy Living Full time

    Sales and Marketing DirectorPay Range: $35.00 - $38.00 plus a competitive bonus structureIvy Park at Huntington Beach is a premier senior living community situated on a beautifully landscaped campus. Managed by Oakmont Management Group, we provide exceptional quality, comfort, and care with five-star services and amenities. Residents enjoy a rewarding...

  • Marketing Director Lead

    6 days ago

    Miami, Florida, United States ONE Sotheby's International Realty Full time

    About the RoleWe are seeking a highly experienced and versatile Marketing Director to lead our Agent Marketing Team at ONE Sotheby's International Realty. As a key member of our marketing team, you will be responsible for developing and executing agent-centric marketing strategies that drive sales results and enhance our brand reputation.This is a full-time...

  • Sales Director English Market US and Canada

    4 days ago

    Miami Beach, United States Farmasi Full time

    Farmasi is a family-owned beauty, Skin care and wellness company based in Turkey with operations in the U.S. since 2019. Our North America Headquarters are located in Miami, Florida. We are one of the fastest growing beauty brands in the network marketing industry. We believe in helping people live their most beautiful lives through high-quality, affordable...

  • Sales Director English Market US and Canada

    4 days ago

    Miami Beach, United States Farmasi Full time

    Farmasi is a family-owned beauty, Skin care and wellness company based in Turkey with operations in the U.S. since 2019. Our North America Headquarters are located in Miami, Florida. We are one of the fastest growing beauty brands in the network marketing industry. We believe in helping people live their most beautiful lives through high-quality, affordable...

  • Marketing Director

    5 days ago

    Myrtle Beach, United States PAR Full time

    Job DescriptionJob DescriptionThe Director of Sales & Marketing leads all sales and marketing efforts, focusing on building brand awareness, driving venue traffic, and increasing revenue across multiple locations. This leadership role develops strategies, manages campaigns, and ensures consistent execution of company objectives.Essential Duties and...

  • Gourmet Market Director

    7 days ago

    Miami, Florida, United States Grazianos Group Full time

    We are looking for a skilled Gourmet Market Director to oversee the daily operations of our market and drive business growth.The estimated salary for this role is $90,000 per year, based on experience and qualifications.As a key member of our team, you will be responsible for managing staff, maintaining customer satisfaction, and controlling inventory. Your...

  • Director of Sales and Marketing

    6 days ago

    Miami, Florida, United States Hand & Stone - DoralWest Kendall Full time

    We are seeking a highly skilled Business Development Manager to join our team at Hand and Stone Massage and Facial Spa in West Kendall. This is a fantastic opportunity to work in a fast-paced environment and drive business growth through grassroots marketing and community outreach. The ideal candidate will have 3-4 years of management experience in the...

  • Sales and Marketing Representative

    6 days ago

    Miami, Florida, United States SERVPRO of Brickell Full time

    Job DescriptionSERVPRO of Brickell is seeking a highly motivated Sales and Marketing Representative to join our team. As a key member of our sales team, you will be responsible for developing and executing sales strategies to increase revenue growth.Responsibilities:Identify new business opportunities and develop targeted sales plansEstablish and maintain...

  • Sales & Marketing Director

    3 months ago

    West Palm Beach, United States Brookdale Senior Living Full time

    Job DescriptionJob DescriptionOverviewVoted by Newsweek in 2024 as one of America's Greatest Workplaces for DiversityMake Lives Better Including Your Own.If you want to work in an environment where you can become your best possible self, join us! You’ll earn more than a paycheck; you can find opportunities to grow your career through professional...

  • Marketing Strategy Director

    6 days ago

    Miami, Florida, United States Ultimate Jet Vacation Full time

    Ultimate Jet Vacation is a leading luxury B2B travel distribution network that enhances the experience of booking travel for its clients. As we continue to grow, we are seeking an experienced Director of Marketing to lead our marketing efforts and drive business growth.Key Responsibilities:Become the face of UJV's brand, building a high-performing marketing...

  • Fish Market Leader

    1 week ago

    Redondo Beach, California, United States Captain Kidds Fish Market & Restaurant Full time

    About the RoleWe are looking for an experienced Seafood Business Director to join our team at Captain Kidd's Fish Market & Restaurant. In this role, you will be responsible for managing all aspects of our fish market and restaurant operations, including sales, marketing, and customer service. You will also lead a team of staff members and work closely with...

  • Marketing Director

    4 days ago

    Miami, United States Saglo Companies Full time

    📢 Join Saglo Companies as our next Marketing Director! 🚀Are you a strategic marketing leader with a talent for storytelling and a passion for shaping a brand's narrative? Saglo Companies is seeking a dynamic Marketing Director to craft and share our story—showcasing who we are, what we stand for, and the impact we make in the communities we serve....

  • Marketing Director

    1 month ago

    Miami, United States Saglo Companies Full time

    📢 Join Saglo Companies as our next Marketing Director! 🚀Are you a strategic marketing leader with a talent for storytelling and a passion for shaping a brand's narrative? Saglo Companies is seeking a dynamic Marketing Director to craft and share our story—showcasing who we are, what we stand for, and the impact we make in the communities we serve....