Operations Manager

3 days ago

Worcester, United States Aveanna Healthcare Full time

The Operations Manager is directly responsible for the administrative functions associated with all operations of an Aveanna branch. Additionally, Operations Manager is responsible for initiating and maintaining compliance with all Federal and State regulations governing Home Health Care Agencies and ensuring compliance with Aveanna's policies and procedures. The Operations Manager is appointed by Area Support Manager, AVP, and/or Area Director, AD. 

Responsibilities of the Operations Manager: 

  • Oversees onboarding process 
  • Payroll Processes  
  • Staff development including orientation, in-service education, and continuing education 
  • Assure appropriate staff supervision during all service hours.  
  • Meets with locations leaders on routing intervals; participates in area meetings.  
  • Plan and implement branch improvement opportunities in administrative functions.  
  • Thorough review of activity reports and other performance data to measure compliance and goal achievement.  
  • Consistently meet reporting deadlines 
  • Branch compliance with federal and state regulations 
  • Ensure hiring processes are followed.  
  • Daily payroll utilization 
  • Driving EVV Utilization  
  • Driving Electronic documentation (EMR) utilization 
  • Compliance tracking  
  • Unemployment claim management 
  • Worker compensation management 
  • Travel between offices as needed 

 Requirements: 

  • High School Diploma College degree preferred 
  • Criminal Background check completed and results within parameters of Aveanna policy. 
  • Valid Driver’s License and Acceptable MVR 

Preferences: 

  • College Degree Preferred 
  • 2-3 Years Management Experience Preferred 
  • Healthcare experience a plus 
  • Physical Requirements: 
  • Must be able to speak, write, read and understand English 
  • Must be able to travel; company does not provide vehicles or transportation 
  • Occasional lifting, carrying, pushing and pulling of 25 pounds 
  • Must be able to lift 50 pounds 
     Other Duties: 

 Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice

Weekly Dashboard update 

  • Skilled and Unskilled Admissions by Provider 
  • Discharges by Branch - detail 
  • Admissions/Discharges/Census/Visits/Hours by Branch 

Reports for Compliance 

  • unsigned visits (report attached) 
  • timesheets (DARs not reviewed) (report attached) 
  • Oasis due 
  • Oasis to review 
  • Oasis to complete 
  • Clinical orders due 
  • POC (485) to review 
  • POC to receive (orders not signed by MD) (report attached) 
  • auth reports - patients exceeding auth 
  • payroll scrub - MAV, revisits, nhnf/refused 
  • ABN tracking and checking for accuracy 

Reports and Tasks 

  • Hold patients (report attached) 
  • active patients with no services 
  • pre admit patients (report attached) 
  • Record requests 
  • Software tickets 
  • password resets 
  • DPH/Auditor requests 
  • Oasis validation reports 
  • Oasis error reports 
  • CAHPS reporting (patient satisfaction reports) 

The Operations Manager is directly responsible for the administrative functions associated with all operations of an Aveanna branch. Additionally, Operations Manager is responsible for initiating and maintaining compliance with all Federal and State regulations governing Home Health Care Agencies and ensuring compliance with Aveanna's policies and procedures. The Operations Manager is appointed by Area Support Manager, AVP, and/or Area Director, AD. 

Responsibilities of the Operations Manager: 

  • Oversees onboarding process 
  • Payroll Processes  
  • Staff development including orientation, in-service education, and continuing education 
  • Assure appropriate staff supervision during all service hours.  
  • Meets with locations leaders on routing intervals; participates in area meetings.  
  • Plan and implement branch improvement opportunities in administrative functions.  
  • Thorough review of activity reports and other performance data to measure compliance and goal achievement.  
  • Consistently meet reporting deadlines 
  • Branch compliance with federal and state regulations 
  • Ensure hiring processes are followed.  
  • Daily payroll utilization 
  • Driving EVV Utilization  
  • Driving Electronic documentation (EMR) utilization 
  • Compliance tracking  
  • Unemployment claim management 
  • Worker compensation management 
  • Travel between offices as needed 

 Requirements: 

  • High School Diploma College degree preferred 
  • Criminal Background check completed and results within parameters of Aveanna policy. 
  • Valid Driver’s License and Acceptable MVR 

Preferences: 

  • College Degree Preferred 
  • 2-3 Years Management Experience Preferred 
  • Healthcare experience a plus 
  • Pediatric experience preferred
  • Physical Requirements: 
  • Must be able to speak, write, read and understand English 
  • Must be able to travel; company does not provide vehicles or transportation 
  • Occasional lifting, carrying, pushing and pulling of 25 pounds 
  • Must be able to lift 50 pounds 
     Other Duties: 

 Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice

Weekly Dashboard update 

  • Skilled and Unskilled Admissions by Provider 
  • Discharges by Branch - detail 
  • Admissions/Discharges/Census/Visits/Hours by Branch 

Reports for Compliance 

  • unsigned visits (report attached) 
  • timesheets (DARs not reviewed) (report attached) 
  • Oasis due 
  • Oasis to review 
  • Oasis to complete 
  • Clinical orders due 
  • POC (485) to review 
  • POC to receive (orders not signed by MD) (report attached) 
  • auth reports - patients exceeding auth 
  • payroll scrub - MAV, revisits, nhnf/refused 
  • ABN tracking and checking for accuracy 

Reports and Tasks 

  • Hold patients (report attached) 
  • active patients with no services 
  • pre admit patients (report attached) 
  • Record requests 
  • Software tickets 
  • password resets 
  • DPH/Auditor requests 
  • Oasis validation reports 
  • Oasis error reports 
  • CAHPS reporting (patient satisfaction reports) 

As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.

Notice for Job Applicants Residing in California

  • Operations Manager

    3 weeks ago

    Worcester, United States Eaton Full time

    Eaton’s Distributed-IT Division is currently seeking an Operations Manager to join our team. This position is based at our Worcester, MA facility and relocation assistance is available! The expected annual salary range for this role is $105,000 - $154,000 a year. **What you’ll do**: As an Operations Manager, you will be responsible for leading the...

  • Operations Manager

    2 weeks ago

    Worcester, Massachusetts, United States Aveanna Full time

    Operations Manager ApplyRefer a FriendBack Job Details Requisition #: 195854 Location: Worcester, MA 01604 Category: Business Operations Position Details The Operations Manager is directly responsible for the administrative functions associated with all operations of an Aveanna branch. Additionally, Operations Manager is responsible for initiating and...

  • Operations Manager

    2 weeks ago

    Worcester, Massachusetts, United States ASM Global Full time

    ASM Global, the leader in privately managed public assembly facilities, has an immediate opening for a Full-Time Operations Manager at the DCU Center in Worcester, Massachusetts POSITION RESPONSIBILITIES: Works independently with little to no supervision Ensures accurate execution of work orders for all event facility set ups and changeovers Works with the...

  • Operations Manager

    3 weeks ago

    Worcester, United States Aveanna Healthcare Full time

    The Operations Manager is directly responsible for the administrative functions associated with all operations of an Aveanna branch. Additionally, Operations Manager is responsible for initiating and maintaining compliance with all Federal and State regulations governing Home Health Care Agencies and ensuring compliance with Aveanna's policies and...

  • Operations Manager

    3 weeks ago

    Worcester, United States Aveanna Healthcare Full time

    The Operations Manager is directly responsible for the administrative functions associated with all operations of an Aveanna branch. Additionally, Operations Manager is responsible for initiating and maintaining compliance with all Federal and State regulations governing Home Health Care Agencies and ensuring compliance with Aveanna's policies and...

  • Operations Manager Ii

    3 weeks ago

    Worcester, United States Controlled Contamination Services LLC Full time

    **_Controlled Contamination Services_** _has been a national provider of facility solutions, technical and decontamination services, since 1993. Our clients are in the Life Sciences, Technology, IT, Defense and Aerospace industries. Utilizing state of the art strategies, processes and human capital, CCS ensures the highest degree of service and integrity for...

  • Technical Operations Manager

    1 week ago

    Worcester, United States Saint-Gobain Abrasives Full time

    We are in search of an experienced Technical Manager to oversee our quality control, operational excellence, and CAPEX department. In this pivotal role, you will drive process optimization, ensure quality assurance, manage projects, spearhead strategic modernization initiatives, and foster growth within our electronics business. If you are passionate about...

  • Technical Operations Manager

    7 days ago

    Worcester, United States Saint-Gobain Abrasives Full time

    We are in search of an experienced Technical Manager to oversee our quality control, operational excellence, and CAPEX department. In this pivotal role, you will drive process optimization, ensure quality assurance, manage projects, spearhead strategic modernization initiatives, and foster growth within our electronics business. If you are passionate about...

  • Technical Operations Manager

    2 weeks ago

    Worcester, United States Saint-Gobain Abrasives Full time

    We are in search of an experienced Technical Manager to oversee our quality control, operational excellence, and CAPEX department. In this pivotal role, you will drive process optimization, ensure quality assurance, manage projects, spearhead strategic modernization initiatives, and foster growth within our electronics business. If you are passionate about...

  • Manager, Ambulatory Operations

    2 weeks ago

    Worcester, United States UMass Memorial Health Care Full time

    Exemption Status: Exempt Schedule Details: Monday through Friday Scheduled Hours: 8-5 Shift: 1 - Day Shift, 8 Hours (United States of America) Hours: 40 Cost Center: 10020 - 4060 Otolaryngology Cln This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process. Everyone Is a...

  • Manager, Pace Operations Support

    2 weeks ago

    Worcester, United States Fallon Health Full time

    Overview: **About us**: Fallon Health is a company that cares. We prioritize our members-always-making sure they get the care they need and deserve. Founded in 1977 in Worcester, Massachusetts, we deliver equitable, high-quality coordinated care and are continually rated among the nation’s top health plans for member experience, service, and clinical...

  • Lead Operations Customer Project Manager

    3 weeks ago

    Worcester, United States National Grid Full time

    **About us**: **National Grid is hiring six Lead Operations Customer Project Managers** in our NE Elec Operations organization. These hybrid positions (some days in field, and in office) will be located in our Brockton, Hopedale, N. Andover, Northampton or Worcester offices. Every day we deliver safe and secure energy to homes, communities, and businesses....

  • Practice Point Technical Operations Manager

    2 weeks ago

    Worcester, United States Worcester Polytechnic Institute Full time

    **JOB TITLE** Practice Point Technical Operations Manager **LOCATION** Worcester **DEPARTMENT NAME** Practice Point **DIVISION NAME** Worcester Polytechnic Institute - WPI **JOB DESCRIPTION SUMMARY** The Technical Operations Manager (TFM) of PracticePoint is responsible for the proper functioning of all aspects of the facility to enable it to fulfill its...

  • Director of Facilities Operations

    1 week ago

    Worcester, United States Benchmark Senior Living Full time

    Joining the Benchmark Senior Living team means putting your passion to work. Our associates feel a sense of belonging with the care that they provide, empowered by the open and reliable team that surrounds them. Our diverse and skilled workforce takes immense pride in a shared commitment: a devotion to providing caring and dedicated service. In our...

  • Flooring Operations Project Manager

    4 weeks ago

    Worcester, United States Kaloutas Full time

    Job DescriptionJob DescriptionMake yourself proud and join a company that puts people first!Kaloutas & Company, an established and growing commercial painting and flooring contractor, is now accepting applications for a calculating, logical, and systems-oriented individual to join our team.We are the go-to subcontractor for Property Managers, Manufacturers,...

  • ON HOLD

    2 weeks ago

    Worcester, United States Sourcecode Inc Full time

    About the job ON HOLD - Nursing Manager - Operating Room - Worcester, Massachusetts Nursing Manager - Operating RoomWorcester, MassachusettsFul-Time (On-Site)Relocation Assistance AvailableThe Operating Room Manager oversees the day-to-day operation of the department/s. This includes assistance with supervision of all personnel of procedures, ordering of...

  • ON HOLD

    4 weeks ago

    Worcester, United States Source Code Full time

    Job DescriptionJob DescriptionNursing Manager - Operating RoomWorcester, MassachusettsFul-Time (On-Site)Relocation Assistance AvailableThe Operating Room Manager oversees the day-to-day operation of the department/s. This includes assistance with supervision of all personnel of procedures, ordering of supplies and equipment, and managing the schedules....

  • Prospect Management and Research Analyst

    2 weeks ago

    Worcester, Massachusetts, United States Acord (association For Cooperative Operations Research And Development) Full time

    Location:Worcester, MA Category:Staff and Administrators Posted On:Wed Jul Job Description:Prospect Management and Research AnalystAs a Prospect Management and Research Analyst within the University Advancement Team, you will play a critical role in supporting the organization's fundraising efforts. Reporting directly to the Executive Director of Advancement...

  • Nurse Manager Operating Room Ft Days

    2 weeks ago

    Worcester, United States Saint Vincent Hospital Full time

    **Saint Vincent Hospital** offers a whole new experience in health care. By combining our advanced, state-of-the-art facility with our commitment to providing the best quality of life to the many members of our Worcester community. Saint Vincent Hospital excels at offering the best care in a friendly atmosphere. From our advanced heart and vascular services,...

  • Nurse Manager Operating Room Ft Days

    2 weeks ago

    Worcester, United States Saint Vincent Hospital Full time

    **Saint Vincent Hospital** offers a whole new experience in health care. By combining our advanced, state-of-the-art facility with our commitment to providing the best quality of life to the many members of our Worcester community. Saint Vincent Hospital excels at offering the best care in a friendly atmosphere. From our advanced heart and vascular services,...