Restaurant Shift Leader

1 month ago

Bristol, United States Zaxby's Full time
Pay Range: $15.00 - $16.00 / hour

As the team at Zaxby's expands, we're saving a seat for you

To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food.

To our team members, Zaxby's is an indescribably great place to work

Shift Leaders oversee the people, processes, and products required to execute a shift. They set shift goals, assign tasks to team members, ensure processes are properly followed, and respond to guests' needs.

Why work at Zax?
  • FREE Meals On Shift & 50% Off Meals Off Shift
  • Flexible Schedule
  • Early Access to Pay
  • Paid Training
  • Opportunities to Advance


Benefits
  • Recognition Program
  • Employee Referral Program
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Short-Term Disability
  • Long-Term Disability
  • Employer Paid Life Insurance
  • 401(k) With Employer Match (additional eligibility requirements)


Duties and Responsibilities
  • Complete all training requirements including:
  • Zaxby's Shift Leader Development Plan
  • Food Safety Certification
  • Any additional training required by Zax LLC
  • Creates a culture of high-performance and trains and coaches team members to meet all company standards
  • Mentor, coach and develop team members and communicate performance concerns to your General Manager
  • Prioritizes the guest and team member experience and resolves complaints and concerns in friendly and respectful manner
  • Create and maintain a positive culture and healthy team morale through recognition and leading by example
  • Communicates shift goals and motivates team members to meet goals and perform to their highest ability level.
  • Delegates tasks to team members and supervises performance during a shift
  • Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures
  • Ensure service, product quality, and cleanliness standards are consistently upheld
  • Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations
  • Receives and reconciles truck deliveries, ensures product is properly stocked, and completes daily inventory counts.
  • Manages food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessary
  • Tracks food safety and quality throughout the shift and ensures guests receive accurate orders that meet company standards and guests' satisfaction
  • Plans shift duties and ensures opening and closing duties are complete
  • Collaborates with management team to develop goals and reports back to management on goal progress
  • Ensure processes, policies, and procedures are properly followed throughout daily operations
  • Follows company cash management policies
  • Maintain compliance with federal, state, and local laws and guidelines
  • Utilize management tools and keep neat, accurate, and current records
  • Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
  • Ensure the team works safely and follows all safety guidelines and procedures
  • Immediately report all human resources and risk management concerns to your General Manager and District Manager
  • Escalate other concerns to your supervisor when appropriate
  • All other duties necessary to ensure restaurant operations function properly


Job Qualifications

The following requirements must be met in order to qualify for this position.
  • Must be 18 years of age or older
  • Must have reliable transportation
  • Available to work a minimum of 5 days and 32 to 40 hours per week
  • Ability to work a flexible schedule including days, nights, weekends, and holidays
  • Successful completion of background check
  • Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others
  • Leadership experience preferred


Capability Requirements

The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered.
  • Sit, stand, and walk continuously
  • Occasionally stoop, bend, crouch, or climb, including the use of ladders
  • Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
  • Continuous use of hands and wrists for grasping and fine manipulation
  • Communicate proficiently through speech, reading, and writing
  • Maintain effective audio-visual discrimination and perception to observe and respond to the environment
  • Work in an environment that features hot and cold temperature variations and exposure to food allergens
  • Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment

  • Restaurant Shift Leader

    4 weeks ago

    Bristol, United States Zaxby's Full time

    Pay Range: $15.00 - $16.00 / hourAs the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!Shift Leaders oversee the people, processes, and products required...

  • Restaurant Shift Leader

    2 weeks ago

    Bristol, United States Zaxby's Full time

    Restaurant Shift Leader (Full-Time) at Zaxby's summary: As a Restaurant Shift Leader at Zaxby's, you will oversee the daily operations of the restaurant during your shifts, ensuring high-quality food service and guest satisfaction. You will mentor and coach team members, set shift goals, and maintain operational standards compliant with company policies....

  • Restaurant Shift Leader

    3 weeks ago

    Bristol, Tennessee, United States Zaxby's Full time

    We are seeking an experienced and motivated Restaurant Shift Leader to join our team at Zaxby's.About Zaxby'sZaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. As the team at Zaxby's expands, we're looking for talented individuals who share our passion for delivering exceptional customer...

  • Restaurant Shift Leader

    2 weeks ago

    Bristol, United States Zaxby's Full time

    Restaurant Shift Leader (Part-Time) at Zaxby's summary: As a Restaurant Shift Leader at Zaxby's, the role involves overseeing daily operations, managing team performance, and ensuring a high-quality guest experience. The Shift Leader is responsible for setting goals, assigning tasks, and maintaining compliance with food safety standards, while also...

  • Restaurant Shift Leader

    2 weeks ago

    Bristol, United States Zaxby's Full time

    Restaurant Shift Leader (Part-Time) at Zaxby's summary: As a Restaurant Shift Leader at Zaxby's, the role involves overseeing daily operations, managing team performance, and ensuring a high-quality guest experience. The Shift Leader is responsible for setting goals, assigning tasks, and maintaining compliance with food safety standards, while also...

  • Restaurant Shift Leader

    2 weeks ago

    Bristol, United States Zaxby's Full time

    Restaurant Shift Leader (Part-Time) at Zaxby's summary: As a Restaurant Shift Leader at Zaxby's, the role involves overseeing daily operations, managing team performance, and ensuring a high-quality guest experience. The Shift Leader is responsible for setting goals, assigning tasks, and maintaining compliance with food safety standards, while also...

  • Restaurant Shift Leader

    2 weeks ago

    Bristol, United States Zaxby's Full time

    Restaurant Shift Leader (Full-Time) at Zaxby's summary: As a Restaurant Shift Leader at Zaxby's, you will oversee daily operations and manage a team to ensure high-quality service and food safety. You will set shift goals, delegate tasks, and create a positive work environment while addressing guest needs and ensuring compliance with company standards....

  • Restaurant Shift Leader

    4 weeks ago

    Bristol, United States Zaxby's Full time

    Pay Range: $15.00 - $16.00 / hourAs the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!Shift Leaders oversee the people, processes, and products required...

  • Shift Leader

    7 months ago

    Bristol, United States Papa Johns Full time

    Shift Leader The Shift Leader supervises shifts and/or work areas in the operation of a Papa John’s restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and...

  • Restaurant Leader

    5 days ago

    Bristol, Tennessee, United States GPM Investments LLC Full time

    As a Restaurant Leader with GPM Investments LLC, you will oversee the daily operations of our busy Dunkin' Donuts store. With a focus on leadership and customer satisfaction, this role is perfect for someone who enjoys a fast-paced environment.Job SummaryWe are seeking a highly motivated and enthusiastic Team Lead to manage the store's team, ensure high...

  • Restaurant Shift Leader

    1 month ago

    Bristol, United States Zaxby's Full time

    Pay Range: $15.00 - $16.00 / hourAs the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!Shift Leaders oversee the people, processes, and products required...

  • Restaurant Shift Manager

    2 weeks ago

    Bristol, Tennessee, United States Zaxby's Full time

    Job OverviewZaxby's is a leading fast-casual restaurant chain that prioritizes guest satisfaction and team development. We're seeking a skilled Restaurant Shift Leader to oversee daily operations, manage team performance, and ensure a high-quality guest experience.

  • Restaurant Shift Leader

    3 weeks ago

    Bristol, United States Zaxby's Full time

    strong>To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. Shift Leaders oversee the people, processes, and products required to execute a shift. They set shift goals, assign tasks to team members, ensure processes are properly followed, and respond to guests' needs.FREE Meals On...

  • Restaurant Shift Leader

    3 weeks ago

    Bristol, United States Zaxby's Full time

    Pay Range: $15.00 - $16.00 / hourAs the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!Shift Leaders oversee the people, processes, and products required...

  • Restaurant Shift Leader

    3 weeks ago

    Bristol, United States Zaxby's Full time

    Pay Range: $15.00 - $16.00 / hourScroll down for a complete overview of what this job will require Are you the right candidate for this opportunityAs the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members,...

  • Restaurant Shift Leader

    3 weeks ago

    Bristol, United States Zaxby's Full time

    Pay Range: $15.00 - $16.00 / hourRead the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.As the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy...

  • FOH Restaurant Leader

    2 months ago

    Bristol, United States Goodwin Recruiting Full time

    Job DescriptionJob DescriptionTo Apply for this Job Click HereWe are seeking an enthusiastic and experienced FOH restaurant leader on behalf of our client. If you are polished, professional, and have the expertise to manage operations and lead teams effectively, we’d love to connect with you.FOH Restaurant Leader Responsibilities:Deliver exceptional...

  • Restaurant Shift Supervisor Position

    3 weeks ago

    Bristol, Tennessee, United States Zaxby's Full time

    OverviewZaxby's is a place where you can have fun, spend time with friends, and enjoy great food. As the team expands, we're looking for a skilled Restaurant Shift Leader to oversee daily operations.SalaryThe estimated salary range for this position is $15.00 - $16.00 per hour, providing a stable income and opportunities for growth.Job DescriptionA...

  • Restaurant Shift Leader

    4 weeks ago

    Bristol, TN, United States Zaxby's Full time

    Pay Range: $15.00 - $16.00 / hour As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work! Shift Leaders oversee the people, processes, and products...

  • Restaurant Shift Leader

    4 weeks ago

    Bristol, TN, United States Zaxby's Full time

    Pay Range: $15.00 - $16.00 / hour As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work! Shift Leaders oversee the people, processes, and products...