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Director Quality

2 months ago

Wethersfield, United States Hartford HealthCare Full time

Description

Job Schedule: Full Time
Standard Hours: 40
Job Shift: Shift 1
Shift Details:

Work where every moment matters.

Every day, over 30,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network as a Director Quality.

Hartford HealthCare Rehabilitation Network is the premier rehabilitation provider in Connecticut. We provide rehabilitation services across the continuum; physical therapy, occupational therapy, speech language pathology and athletic training services at our 5 acute care hospitals, a 26 bed inpatient rehab unit, short-term rehabilitation facilities, assisted living facilities, homecare, and 30+ outpatient centers. We are known for our commitment to high quality, customer focused outcomes and our talented staff have advanced training and specialty certifications including orthopedics, oncology, stroke, Parkinson’s disease, women’s health, vestibular, and sports medicine.

Overview
We're seeking a Director of Quality for Hartford HealthCare Rehabilitation Network. This is a great opportunity to work in a wonderful team atmosphere with experienced rehab clinicians and some of the best physicians, nurses and physician assistants in New England

Position Description
The Director of Quality is responsible for all aspects of quality management for HHCRN including quality assurance, regulatory readiness and process improvement by:

Ensuring the achievement of the HHCRN’s core strategies and operating results by providing leadership and promoting quality and performance improvement throughout the organization.

Collaborating with HHCRN leadership team, Operational Excellence, and Human Experience teams to establish strategic direction for quality improvement and assurance initiatives that include the development and implementation of HHCRN's quality management and performance improvement plans.

Chairing HHCRN's Quality Council/Change Committee and actively representing HHCRN at regional and system wide quality councils.

Leading safety and quality audit activities, and overseeing the readiness and preparedness activities for accreditation by regulatory agencies.

Reports to the VP of Clinical Services.

Key Accountabilities:
• Demonstrated effectiveness in implementing and shaping QA/QI culture by defining/developing quality strategy, approach and directing execution

• Strong communication skills with all the key stakeholders to ensure quality vision is understood and implemented correctly.

• Be an advocate of Quality Assurance, Continuous Improvement and standardization based on recognized Best Practices in rehabilitation.

• Proactive, open-minded, quick thinker and assertive.

• Ability to develop and maintain relationships in order to motivate teams to achieve goals and objectives

• Influencing skills and negotiation skills to generate support and participation on ideas and initiatives to effectively guide the development and implementation of quality action plans.

• Monitoring of all the QA activities, analyze results, assist with root cause analysis and identifying areas of improvement. Partner with appropriate stakeholders to improve the processes.

Benefits
As one of the largest rehabilitation providers in the state, HHCRN offers a team-oriented structure, a comprehensive continuing education program, an excellent benefits package along with Special Interest Groups that assist with evidence based clinical knowledge, growth opportunities and support within the organization.

• Flexible scheduling
• Extensive Paid Time Off (PTO)
• Medical and dental benefits
• 401K with excellent company match
• Company paid short term and long term disability insurance
• Continuing education and tuition reimbursement
• Clinical specialty and senior clinician opportunities

We believe in high standards. These standards allow us to bring out the very best in our clients and our staff.

Qualifications

Bachelor's degree required. PT, OT or SLP advanced degree typically preferred.
Experience in managing and developing people and programs required.
Certified Professional in Healthcare Qualify (CPHQ) preferred.
Strong verbal, written and interpersonal skills required.
Travel across HHC service area required.

Knowledge, Skills and Ability Requirements
• Demonstrated experience of leading through influence and collaborating with key stakeholders.
• Ability to understand and analyze financial/operational metrics.
• Ability to develop and implement action plans to improve clinical outcomes.
• Computer proficiency in Microsoft Word, Excel, PowerPoint as well as electronic heath records and other software applications.

We take great care of careers.

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.