Senior Consultant, Administration

3 weeks ago

New York, United States Segal Full time
For nearly 80 years, Segal has been providing employee benefits, retirement plan investment advisory and human resources consulting for multiemployer trust funds, corporations and public sector organizations. Segal is an independent, privately and employee-owned firm. Our independence allows us to provide unbiased consulting services for our clients. Headquartered in New York City, Segal has offices throughout the United States and in Canada. We are a smaller organization that provides a more intense and broader exposure for development purposes within a culture that is highly collegial and team-oriented. You will work with colleagues who are smart, professional, talented and...nice people. We offer a competitive pay and benefits package that includes a defined benefit and matching 401(k) retirement plans.

Segal?s Administration and Technology Consulting (ATC) team works with Multiemployer and Public Sector clients on a wide range of benefits administration and technology issues to include: strategic planning; process-re-engineering; organizational design and recruitment; design and implementation of benefit systems, web sites and other technologies; vendor selection and; system implementation/post-implementation support. The Consultant will have significant visibility in working with both colleagues and clients and, the opportunity to collaborate with the practice leader, managers, and colleagues in defining strategic direction and goals for the practice as well as lead and support initiatives to grow a robust business. 

The Role 
The Sr. Consultant will collaborate with practice colleagues and other Segal staff to manage and support projects where ATC provides consulting advice and deliverables to our clients focused on improving their benefit administration operations and technology.

Primary accountabilities will include but may not be limited to:

•       Working on client projects end to end from project planning, to leading project teams and day-to-day client interaction and relationship duties;

•       Developing project plans and budgets and assuming overall quality assurance of service delivery;

•       Contributing expertise to client assignments, advising clients on the full-range of benefits administration and technology issues;

•       Acting as a benefits administration and technical subject matter expert;

•       Identifying process and technical solutions to operational and system issues;

•       Supporting efforts to sell Administration and Technology services and develop revenue via participation in new business development activities;

•       Contributing to practice development initiatives by importing knowledge pertaining to latest trends, legislative developments, etc. and supporting initiatives to develop new Administration and Technology services, work products and/or processes designed to enhance practice quality and profitability.

Specific assignments for this role include:

•       Guiding clients with procurement of benefit administration systems, technologies and third party administration services;

Providing oversight, project management and quality assurance services to benefit administration solution implementations; 

•       Offering client consulting advice and performing assessments of operational processes, organizational structures and technology within a benefit office, and documenting results and recommendations in written reports;

•       Identifying solutions for our client?s unique process, staffing and technology challenges;

•       Providing implementation roadmaps, plans, timelines, monitoring and continuous status reporting.

•       Supporting clients with organizational design, succession planning and staffing needs, including recruiting and compensation.

•       Leading discussions and presenting to boards of trustees and executive staff.

#remote

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