Member Experience Specialist
1 week ago
POSITION DESCRIPTION
POSITION TITLE: Member Experience Specialist (MES)
FLSA STATUS: Hourly
COMPENSATION: Base rate of $11.40 per hour, plus $2 - $4 commission eligibility for memberships and personal training sales
JOIN OUR TEAM
At VASA Fitness, we want to create an uplifting experience for everyone by offering inclusive, accessible, and on-trend fitness. The foundation of our brand is rooted in a culture centered on unity, passion, love, integrity, fun, and trust. Because our culture is alive--embodied by members and team members alike--VASA is a place where lives are changed because of authentic connections made within our supportive community.
BENEFITS
We offer a competitive, all-encompassing benefits package which includes healthcare benefits for employees who work 20+ hours per week. All employees receive two complimentary gym memberships--one for themselves and another to give away--plus 401k options.
- 30+ hours per week employees: Paid Time Off (hourly), Health, Dental, Vision Benefits and Paid Parental Leave (in addition to above)
- 40 hours per week employees: Flexible Vacation Plan (salary) & Paid Holidays (in addition to above)
Come join VASA Fitness and work with a passionate, fun, and united team
We are proud to be a 'Great Place to Work' certified company
PURPOSE
The Member Experience Specialist is responsible for delivering a fun and meaningful experience to our members and guests every visit. This includes greeting our members in a friendly manner, creating personal connections with them, ensuring problems are reported in a timely manner, organizing equipment, and keeping the club sparkling clean. This is accomplished through the execution of our operational standards. The MES team is responsible for creating a great first impression of VASA Fitness, selling memberships, driving upgrades, and touring guests and members around the gym.
DELIVERABLES
Operational Responsibilities:
Commitment to Delivering a Fun and Meaningful Guest and Member Experience:
- Demonstrates a genuine, kind attitude when interacting with Guests and Members.
- Greet guests and members with a smile, eye contact, and courteous tone.
- Be able to anticipate guest and member needs and respond accordingly by providing clear direction, accurate information, and support through our tools and technology.
- Be familiar with our membership plans, pricing, amenities, add-on options, and class formats.
- Provide club tours following the Guest to Member Journey, sell memberships, help members upgrade, book personal training consultations (PTC), and sign members up for personal training.
- Consistently find ways to improve the Guest and Member experience by sharing member feedback with leadership and collaborate with their team to implement ideas.
Upholds VASA Operational Standards:
- Execute daily responsibilities to VASA's high standards, which is done by following guest and member check-in processes and procedures, completing daily cleaning and hourly club walks, restocking merchandise, and processing REVIVE sales.
-
Member Experience Manager
Found in: Resume Library US A2 - 2 weeks ago
Ogden, Utah, United States America First Credit Union Full timeSchedule: Mon- Fri Overview: Responsible for the member experience and member service strategy for the Credit Union. Plans, develops and implements the plan across the entire footprint and throughout the various touchpoints in the organization. Integrates data from both internal and external sources paired with third-party data and market research providing...
-
Client Experience Specialist
1 week ago
Ogden, United States Anywhere Real Estate Full time16331BR **Client Experience Specialist - US Based Remote** South Ogden Utah **Job Description** The Client Experience Specialist is a service minded professional who manages all non-licensed aspects of the transaction, from contract to close, to create a seamless experience for the agent, consumer and all deal parties. You are part of a collaborative team...
-
Client Experience Specialist
1 day ago
Ogden, United States Anywhere Real State Inc. Full timeRequisition ID 16331BR Job Description The Client Experience Specialist is a service minded professional who manages all non-licensed aspects of the transaction, from contract to close, to create a seamless experience for the agent, consumer and all deal parties. You are part of a collaborative team that is enhancing the way that Coldwell Banker is doing...
-
Quality Assurance Specialist
2 weeks ago
Ogden, United States Growve Full timeQuality Assurance Specialist (2nd Shift ) Job Overview: The Quality Assurance Specialist (2nd Shift) will be responsible for managing and maintaining the release of goods into the market as well as release of WIP from/to the various facilities. This position requires high attention to detail as well as excellent organizational skills. We are...
-
SEO Specialist
2 weeks ago
Ogden, United States Utahs Paramedic Inc Full timeJob DescriptionJob DescriptionBenefits/PerksCompetitive CompensationCareer Growth Opportunities Job SummaryWe are seeking a Search Engine Optimization (SEO) Specialist to join our team. In this role, you will manage SEO and Search Engine Marketing (SEM) activities to increase the company’s rankings on all major search engines. Your responsibilities will...
-
Loan Servicing Specialist
2 weeks ago
Ogden, United States CareerBuilder Full timeTAB OGDEN 4185 HARRISON BLVD SUITE 200 OGDEN, UT 84403, USA Description Loan Servicing Specialist will work with the SMB Portfolio Manager in handling customer service, collections, and operational responsibilities related to servicing the SMB Loan Portfolio. The Loan Servicing Specialist will work with customers as well as other departments at TAB Bank,...
-
Communictions and Events Specialist
2 days ago
Ogden, United States South Ogden City Corporation Full timeJob Description Job Description South Ogden City is seeking a skilled professional for the position of Communications and Events Specialist. This position takes ownership of the City's social media presence and positions the City as a resource for residents and businesses and implements larger public relations and social media campaigns designed to enhance...
-
Communictions and Events Specialist
1 week ago
Ogden, United States South Ogden City Full timeJob DescriptionJob DescriptionSouth Ogden City is seeking a skilled professional for the position of Communications and Events Specialist. This position takes ownership of the City's social media presence and positions the City as a resource for residents and businesses and implements larger public relations and social media campaigns designed to enhance...
-
Project Specialist
2 weeks ago
Ogden, United States Chromalox Full timeJob Description At Chromalox, part of Spirax Group, we build advanced thermal technologies for the world's most challenging industrial heating applications. Headquartered in Pittsburgh, Pennsylvania, we do it better and have been doing it longer than anyone else. Chromalox started with an innovative solution 100 years ago when a self-taught engineer...
-
Center Operations Specialist
1 week ago
Ogden, United States CareerBuilder Full timeIf you are passionate about making a positive impact on the lives of those who sacrifice so much for our country, then you've come to the right place. Our team is comprised of dedicated professionals who share a common commitment to serving our military community. Here at the USO, you'll have the opportunity to contribute to a meaningful cause and work...
-
Customer Services Associate
2 weeks ago
Ogden, United States VASA Fitness Full timePOSITION DESCRIPTION POSITION TITLE: Member Experience Specialist (MES) FLSA STATUS: Hourly COMPENSATION: Base rate of $11.40 per hour, plus $2 - $4 commission eligibility for memberships and personal training sales! JOIN OUR TEAM At VASA Fitness, we want to create an uplifting experience for everyone by offering inclusive, accessible, and on-trend fitness....
-
Customer Services Associate
3 days ago
Ogden, United States VASA Fitness Full timePOSITION DESCRIPTION Do you have the following skills, experience and drive to succeed in this role Find out below. POSITION TITLE: Member Experience Specialist (MES) FLSA STATUS: Hourly COMPENSATION: Base rate of $11.40 per hour, plus $2 - $4 commission eligibility for memberships and personal training sales! JOIN OUR TEAM At VASA Fitness, we want...
-
Billing Specialist 1- Aging
2 weeks ago
Ogden, United States Weber Human Services Full timeJob DescriptionJob DescriptionThe Aging Services Department of Weber Human Services (WHS) is located in Ogden, Utah. WHS was organized by a cooperative agreement between the Weber and Morgan County governments to serve as a local authority for provision of their substance abuse, mental health and senior (Aging) services.We provide opportunities and support...
-
Principal Industrial Hygiene and Safety Specialist
24 hours ago
Ogden, United States Westinghouse Electric Company, LLC Full timeThe Principal Industrial Hygiene Safety Specialist - Ogden, UT Long-term contract / contract to hire based on performance and attendance This position is accountable for developing and implementing safety and health programs, tools and standards, including training and communication in a manner that ensures compliance to regulatory and internal requirements...
-
Community Health Education Specialist 1
2 weeks ago
Ogden, United States Weber Human Services Full timeJob DescriptionJob DescriptionWeber Human Services (WHS), located in Ogden, Utah serves a growing urban population residing in Weber County.We are an organization dedicated to helping those in need rebuild their lives and reach their full potential. WHS was organized by a cooperative agreement between the Weber and Morgan county governments to serve as the...
-
Claims Specialist(Internal Candidates Only)
Found in: beBee jobs US - 1 week ago
Ogden, Utah, United States CRH Full timeJob ID: 496194 Staker Parson Companies, a CRH company, is a member of the CRH West Division; Our purpose, commitment to the future, and formula for growth is to champion the safety, empowerment, and development of our employees. We strive to be the preferred source of quality sand, rock, landscape products, ready-mixed concrete, asphalt, paving and...
-
Information Technology Support Specialist
2 weeks ago
Ogden, United States Silicon Slopes Full time**Job Description** Our company is looking for a desktop support technician with the ability to present complex technical information to non-technical users in an understandable and concise format. If you're a self-motivated problem solver who loves to work in a dynamic and positive environment, this may be the role for you. To be successful in this role,...
-
QA Document Control
7 days ago
Ogden, United States Ya Ya Foods USA LLC Full timeJob DescriptionJob DescriptionReporting to the Senior Manager of Quality, the Quality Assurance Document Control Specialist is responsible for the review, routing, distribution, labeling and filing of documentation . Maintaining accurate and compliant documentation within our organization and requires a thorough knowledge of computer applications. The QA...
-
Ogden, United States Ogden Clinic Full timeOgden Clinic, a physician owned multi-specialty clinic in Northern Utah (located 30 miles north of downtown Salt Lake City) , is recruiting for a full-time BC/BE orthopedic foot and ankle surgeon. The position is an addition to our well-established orthopedic group that consists of four general orthopedic surgeons, an upper extremity specialist, a...
-
Claims Specialist(Internal Candidates Only)
Found in: beBee S US - 2 weeks ago
Ogden, United States CRH Full timeJob ID: 496194 Staker Parson Companies, a CRH company, is a member of the CRH West Division; Our purpose, commitment to the future, and formula for growth is to champion the safety, empowerment, and development of our employees. We strive to be the preferred source of quality sand, rock, landscape products, ready-mixed concrete,...