National Marketing Supervisor
1 week ago
The SHOW comes alive at MGM Resorts International.
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
The primary responsibility of the National Marketing Supervisor is to assist in a variety of administrative functions.
THE DAY-TO-DAY:
Assists Hosts with reservation requests and incoming telephone calls.
Coordinates groups and special events in terms of pre-arrival room blocking and registration, VIP Lounge check-in andcheck-out, ground transportation, etc.
Directly oversees other administrative staff.
Assists hosts with comp decisions.
Facilitates telemarketing program in terms or issuing lists and preparing follow-up letters.
Compiles basic analysis/correspondence as requested.
Researches and reviews comp exceptions
Prepares host schedule.
Prepares production reports and other financial metrics.
The position will assume telemarketing list distribution for both the telemarketing division and hosts; also prepares calltracking reports.
Coordinates the ordering of office supplies.
Resolves customer disputes and complaints.
Enforces the privacy of all guests and limits requests for information about such guests in accordance with hotel policies.Ensures confidentiality of all casino information.
THE IDEAL CANDIDATE:
High School Diploma, GED, or equivalent.
Minimum of 2 years of relevant prior experience.
Thrives in fast-paced and occasionally high-pressure environments.
Strong problem-solving skills.
Proficient in Outlook, Excel, and Word.
THE PERKS & BENEFITS:
Enjoy exclusive access to discounts on company amenities including hotel stays, dining experiences, retail offerings, and entertainment.
Wellness incentive programs to help you stay healthy physically and mentally.
Are you ready to JOIN THE SHOW? Apply today
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