Anatomic Path Support Representative II

3 weeks ago


Marlborough, United States Quest Diagnostics Incorporated Full time

Anatomic Pathology Support Rep II, Marlborough, MA - Monday through Friday 8am - 5pm

The position provides general support for the Anatomic Pathology function.


  • Filing and retrieval of slides as requested
  • Electronic recording of slides into Laboratory Information System (LIS)
  • Storage of laboratory records according to established record management protocol
  • May load/unload slides onto the Focal Point instrument
  • Manage process for requesting recuts, special stains and immunohistochemistrystains
  • May provide QA/QC documentationsupport
  • Participate in orientation and training of newly hired employees, asneeded
  • Escalate complex customer issues to appropriate individuals/departments
  • Monitor and manage pendinglists
  • May administer and track approved release of AP materials according to corporatepolicy
  • May place client calls as indicated in corporate Anatomic Pathology Report Notification SOP
  • Contact clients to request additionalinformation
  • Handle incoming calls, responding in a professional and timelymanner
  • Able to perform all AP Support Specialist I duties, asneeded
  • Other duties asassigned

QUALIFICATIONS

Required WorkExperience:

1-3 years relatedexperience

Preferred Work Experience:

N/A

Physical and Mental Requirements:

  • The normal performance of duties may require lifting and carrying objects: Objects 1 to 10 pounds are lifted and carried frequently; objects 11 to 25 pounds are lifted and carried occasionally; objects 36 to 50 pounds are seldom lifted or carried and objects over 50 pounds are not to be lifted or carried without assistance.
  • Ability to stand and work at the bench for long periods of time.
  • Frequent walking and/orstanding.
  • May be required to use a wide variety of manual tools and laboratory instruments and apparatuses all of whichdemand significant manualdexterity

Knowledge:

  • Knowledge of basic computer functions
  • Quest LIS knowledge isdesirable
  • Knowledge of medical terminology isdesirable

Skills:

  • Data Entry skills
  • Good clerical, organizational, phone and communication skills


EDUCATION
High School Diploma or Equivalent(Required)

LICENSECERTIFICATIONS


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