Service Support Trainer

2 weeks ago

Murrysville, United States APN Software Services Inc Full time

You will be part of the Service Operations team.

To succeed in this role, you should have the following skills and experience

• Demonstrated ability to effectively deliver training. Minimum of 1 year experience.

• Ability to quickly learn technical concepts, conceptually and mechanically (hands-on)

• Have an understanding of electronic and mechanical principles.

• Associate degree (Electrical Engineering Technology background preferred) or minimum of 2 years experience in an area of technical specialization.

• SAP background strongly desired

• Minimum computer skills: Windows, Word, Excel, Outlook, PowerPoint

• Work independently and under supervision and from explicit verbal and written procedures while recognizing a need to complete assigned tasks/responsibilities in a timely manner.

• Basic understanding of problem solving tools/techniques

• Able to receive feedback from supervisors and peers for self-correction and improvement.

Description:

Notes from the manager - I need a candidate who can come in with limited training. This person will be roaming the Assembly area to review processes and procedures and train individuals doing the Assembly work. They will also need to review the quality of the items being assembled.

Operate relatively autonomous within procedures, methods and techniques. You will train assembly and evaluation/repair teams to processes and procedures relevant to Service Operations.

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