Windows Deskside Technician

At eXcell, we set you up for job success right from the start. Our precision recruiting process aligns the right fit for the right people. 
 
We are currently seeking a talented Windows Deskside Technician to join our client’s team onsite at Murrysville, PA. This is a 1 month contract position.

Duties and Responsibilities:

• Provide first / second level contact and problem resolution for issues

• Provide extensive software support for client inhouse developed software

• Provide timely communication on issue status and resolution

• Maintain ticket updates for all reported incidents

• Perform remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment

• Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware / software

• Support and troubleshoot Windows, Microsoft Office, and other desktop applications

 
Skills and Qualifications:

• Bachelor’s degree or equivalent in Computer Science or related field

• Minimum of 3 to 5+ years of IT experience

• CompTIA A+ certification required

• Experience with Windows, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, helpdesk ticketing systems

• Broad experience of IT with basic understanding of networks and servers

• Must have proven analytical, troubleshooting, and problem-solving skills

• Must have proven ability to multi-task and effectively determine priorities

• Must be adaptable and flexible in a fast-changing industry and work environment

• Excellent communication, relationship-building, and internal customer service skills

• This position requires the ability to work in a project-based environment requiring flexibility and teamwork

 
 
 
Full COVID-19 vaccination may be required.
 
We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life/AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA/HSA Pre-Tax Benefits, Employee Discounts.
 
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **eXcell™ Supports Equal Employment Opportunity** eXcell™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com.

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