ASSOCIATE DIRECTOR, IT CLINICAL DEVELOPMENT OPERATIONS

3 weeks ago


North Chicago IL USA, United States AbbVie, Inc Full time
Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas - immunology, oncology, neuroscience, and eye care - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn.

Job Description

Take the next step in your career with an organization that strategically invests in the long-term health of the company, its technology, and its people. The AbbVie Business Technology Solutions (BTS) team shapes the digital transformation necessary for our treatments to positively impact patients' lives. In the role of Associate Director, IT Clinical Development Operations you'll tackle complex challenges as you develop and diversify your professional experiences while helping others grow and develop their skills.

This role will be the strategic partner within the Information Research (IR) organization for the purpose of business-BTS strategy development, solution discovery, service management, risk management and relationship management to the Clinical Development Operations organization (Study Management & Site Monitoring) within Global Therapeutics. The individual provides business facing strategic consulting and guidance for major IR initiatives for the business areas they support. This includes facilitating business discussions, working with the Domain Director, leading the planning and execution of technology initiatives enabling the Clinical Development Operations organization to achieve their business objectives through the effective use of technology. This role will communicate decisions, priorities, and relevant information to appropriate levels of staff regarding service requests, projects, and ongoing operations. They represent the Business Technology Solutions organization to the Clinical Development Operations business by promoting AbbVie BTS' vision, value, services, and capabilities. The individual will advocate on behalf of business stakeholders to ensure all technology services meet their business priorities and needs.

In this role you will be responsible for:

* Leading a team of 6-10 direct report business facing analysts and/or consultants.
* Working with internal and/or external stakeholders as a thought leader to align technology solutions with business strategies.
* Ensuring IR solutions support the short-term and long-term business goals/strategy and align with our BTS strategy.
* Driving and defining technology objectives and recommending industry-leading solutions to support business needs.
* Identifies technology solutions to support business growth and productivity.
* Analyzing emerging technologies and working with business and IR Leadership to translate implications of the new trends to an effective technology vision and strategy.
* Establishing and maintaining a strategic relationship with appropriate level key stakeholders.
* Advising on options, risks, costs versus benefits, and impacts on end-user products and services, business processes and system priorities.
* Clearly and effectively communicating business value of technology programs to executive stakeholders.
* Participating in short- and long-term strategic planning sessions with Clinical Development Operations stakeholders to improve business processes, and promotes business knowledge of IR process, roles, and procedures to ensure the best possible outcome.
* Identifying and mitigating potential problems and conflicts with IR delivery.
* Complying with applicable Corporate, Divisional and IT Policies and procedures.

Qualifications

Experiences that make you a strong candidate for this role:

Required:

* Bachelor's with 9+ years, Master's with 8+ years, or PhD with 4+ years of relevant experience in, and/or supporting technology in the Clinical Development Operations area within a life science organization.
* Broad understanding of the clinical development business processes, especially related to document management, medical writing, disclosure, site management and digital health.
* Leads stakeholder (internal and, when appropriate, external) business planning and strategy meetings.
* Leading prioritization of IT initiatives based on organization(s) needs/strategy, IT workload and budget.
* Project financial planning and cost tracking experience, with working knowledge of project management methodologies, complex capacity plans, and procurement systems and best practices.
* Experience with both Waterfall and Agile (SCRUM) methodologies and tools.
* Knowledge of outsourcing methodologies and operating models, and working with professional services firms.
* Ability to communicate effectively with both technical and business teams.
* Highly organized, with ability to manage multiple priorities.
* Strong critical thinking skills.

Beneficial:

* Direct supervisory people leadership for 6-10 employees, and leadership across functional teams; experience working within global environment in multiple time zones.

Why Business Technology Solutions:

For anyone who wants to use technology and data to make a difference in people's lives, shape the digital transformation of a leading biopharmaceutical company, and secure sustainable career growth within a diverse, global team: we're ready for you.

Additional Information

Applicable only to applicants

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