PATIENT SERVICE COORDINATOR
4 weeks ago
Job Location
213 West 35th St SCIF Clinic - New York, NY
Education Level
4 Year Degree
Salary Range
$19.00 - $19.00 Hourly
Description
JOB SCOPE: Oversees day to day front desk operations of the clinic, scheduling, and billing. Supervises administrative interns. Provides excellent customer care.
ESSENTIAL FUNCTIONS:
- Directly supervises administrative interns in a daily operation of the clini.
- Interfaces with insurance companies in regards to referrals, prior authorizations and other insurance related issues.
- Designs and implements office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments.
- Completes operational requirements by scheduling and assigning employees; following up on work results
- Runs reports for program director;
- Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends.
- Submits payroll.
- Maintains office staff by orienting and training employees.
- Maintains office staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
- Maintains office condition and requests repairs as needed.
- Provides general support to the clinical staff
- Oversees ordering, use and reconciliation of metro cards
- Under the guidance of front desk supervisor manages clinicians and prescribers schedules.
- Directs client traffic, places reminder calls.
- Orders supplies as needed
- Covers front desk as needed
- Takes client's referral information, triages urgency of the appointment, verifies insurance and assigns an intake appointment. Tracks referral and intake outcomes.
- Runs and distributes reports as assigned by an administrator and clinic supervisor.
- Other duties as assigned by Clinic Administrator and Clinic Supervisor.
Salary: $19.00 Hourly
Qualifications
SKILLS AND KNOWLEDGE:
- Microsoft Office
- Excel
- Excellent oral and written communication skills
- Strong organizational and system tracking skills
- Ability to work independently
- Ability to effectively manage time
- Ability to engage client population
- Ability to utilize multiple EHR systems
- Ability to demonstrate flexibility, creativity, and initiative
- Ability to handle multiple tasks and shift between responsibilities
- Ability to work effectively with others and maintain positive professional relationships with service providers in the community.
EDUCATION AND EXPERIENCE:
- Minimum Bachelor degree is required
- Minimum of 5 years of an administrative experience
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