CARE COORDINATOR
1 month ago
- Promote timely access to appropriate care
- Reduce emergency room utilization and hospital readmission
- Increase comprehension through culturally and linguistically appropriate education
- Ensure continuity of care by managing relationships with tertiary care providers, transitions-in-care, and referrals
- Connect patients to relevant community resources, with the goal of enhancing patient health and well-being, increasing patient satisfaction, and reducing healthcare costs
Requirements
Key responsibilities of the role include the following and not limited to:
- Perform administrative tasks such as but not limited to document and request discharge summaries from healthcare facilities for patients and/or providers
- Coordinate and facilitate care management activities between patient/caregivers, care managers and their PCP.
- Facilitate linkages to community resources for applicable members.
- Consult and collaborate with other health care providers and specialists to set up patient appointments and treatment plans.
- Complete patient screenings and schedules follow up for case manager to complete comprehensive baseline assessments
- Escalate clinical issues to Nurse or Social Work Case Manager.
- Attend ongoing training and courses to keep abreast of new developments in health care.
- Adheres to organizational standards, guidelines and health care laws and regulations.
- Maintains confidentiality and HIPAA
Requirements:
- Medical Assistant with at least 1 year of experience working at a clinic/hospital setting
- Excellent oral and written communication skills and ability to foster a supportive environment for patients.
- Computer skills and proficiency in Microsoft Office.
- Strong analytical thinking and ability to handle multiple tasks concurrently.
- Excellent customer service.
- Bilingual Mandarin/Cantonese preferred.
Benefits
- Health Benefits: Medical, Vision and Dental
- 401k retirement plan
- Paid Time Off
- 13 Paid Holidays
- Tuition Assistance
- Hybrid Work Model
- Salary Range: $36,000 - $62,000
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