PATIENT CARE COORDINATOR
3 weeks ago
Responsible for administering the day-to-day activities of the business office, including: welcoming of patients, answering phone calls, scheduling of appointments, and maintaining patient records.
ESSENTIAL DUTIES:
- First point of contact when answering phone calls.
- Address patient requests, concerns and needs in a professional and friendly manner.
- Triage decisions, issues, complaints, requests and forward to Practice Manager when they are not in office.
- Accept and properly record payments made at time of service, via mail and telephone.
- Monitor the schedule daily and schedule appointments in consideration of production and capacity.
- Manage the Doctor schedules to achieve utilization goals through efficient use of appointment time.
- Work on continuing care and overdue treatment lists.
- Send requested records from patients and update the patient file.
- Any other duties as assigned
BENEFITS:
Competitive Pay
401(k) with match
Medical/Dental/Vision Insurance
PTO and Holiday Pay
SCHEDULE:
Full-Time
Monday to Friday 7:30 a.m. to 5:00 p.m.
LOCATION: 100 Sawmill Rd Suite 200, Raleigh, NC 27615
EDUCATION:
High School Diploma or equivalent
EXPERIENCE:
1+ years of experience working in a dental office, preferred
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