Patient Care Coordinator

2 weeks ago


Raleigh, United States Carolina Braces Full time
We are always looking to add great talent to our team

If you are interested in learning more, please apply.

ESSENTIAL DUTIES:
  • First point of contact when answering phone calls.
  • Address patient requests, concerns and needs in a professional and friendly manner.
  • Triage decisions, issues, complaints, requests and forward to Practice Manager when they are not in office.
  • Accept and properly record payments made at time of service, via mail and telephone.
  • Monitor the schedule daily and schedule appointments in consideration of production and capacity.
  • Manage the Doctor schedules to achieve utilization goals through efficient use of appointment time.
  • Work on continuing care and overdue treatment lists.
  • Send requested records from patients and update the patient file.
  • Assist Team Lead with other administration assignments as needed.
  • Any other duties as assigned


BENEFITS:

Competitive Pay

401(k) with match

Medical/Dental/Vision Insurance

PTO and Holiday Pay

SCHEDULE:

Full-Time

Monday to Friday 7:30 a.m. to 5:00 p.m.

Including a one hour lunch

LOCATION:

7780 Brier Creek Pkwy Suite 100, Raleigh, NC 27617

EDUCATION:

High School Diploma or equivalent

EXPERIENCE:

1+ years of experience working in a dental office, preferred

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