Senior Client Director
2 weeks ago
At AKQA, we believe in the imaginative application of art and science to create beautiful ideas, products and services. With an entrepreneurial and collaborative approach, we design adaptive digital services and applications that capture the imagination, delivering impressive returns for our clients.A champion for excellence and enduring client relationships, the Senior Client Director at AKQA is a highly organized and credible leader. The Senior Client Director will nurture and build senior client relationships founded on shared values and aspirations. Motivated by work that makes a meaningful and sustained impact, the Senior Client Director has a passion for our client’s business, industry best practice and state-of-the-art techniques.Candidates must reside in the SF Bay Area so that attendance at on-site client meetings is possible. ROLE REQUIREMENTS9-11+ years Agency experienceLives in the Bay Area so that attendance at on-site client meetings is possibleA focus on relationship building and revenue generation for a large clientThe ability to successfully organize, manage and deliver a diverse program of activity whilst finding efficiencies in process and financesMust have experience with a big brand with a sizable budget ($5-10M+)A deep understanding of the client’s customers, competitors, marketplace and business challengesA consultative, conscientious and rigorous approach to increase our client's competitive advantageEnsure a collaborative ‘One Team’ approach comprising both client and agency representativesLead and inspire the agency team to create remarkable workExcellent organization and ability to successfully manage a variety of activitiesExcellent communication skills and the ability to motivate and inspireAn entrepreneurial, analytical and positive mindsetA personable, professional approachSharp attention to detail and a drive for perfectionCOMPETENCIES Business/MarketingActs as an inspiring leader of brand, business, and customer insight in client teams, peer groups, and internal meetingsFocuses on managing fees and revenue and on increasing AKQA share of client businessIs able to synthesize customer and business insights into the development of creative strategies and marketing programsConsistently develops high-impact client presentations and presenting to senior clientsActs as a leader in implementing processes to get insight permeating the broader teamIs recognized by other departments as effectively balancing client and AKQA demands, while still delivering high impact workHelps refine creative leading to impactful, relevant workIs able to turn several marketing initiatives into AKQA intellectual capitalIs identified as a leader of insight driven recommendations to clients and in-depth knowledge of client businessSuccessfully leads teams to execute several high-profile, ground-breaking programs (i.e. can shape good work)LeadershipConsistently manages client and internal expectationsParticipates in RFP or pitch activityCodifies ideas and sees “the story” or “the big picture” above the detail around client programs and business activityIs a clear partner and advisor to day-to-day clients, is sought for opinionsDemonstrates critical thinking and perspective when solving client issuesFrames key issues facing the client and develops recommended approaches; demonstrating an ability to help senior clients shape and inform their prioritiesIs a visible presence with client senior managementDemonstrates a track record of work with senior clients to shape the clients’ prioritiesFinancial skills and Project ManagementDisplays strong financial and project management skills at the engagement level. Develops accurate forecasts, identifies resource gaps against plansIs recognized by other capabilities as effectively balancing client and AKQA team demands to deliver high-impact work on time and on budgetDemonstrates a strict adherence to delivery management/execution processesManages a team to consistently, successfully deliver execution of complex programsProactively searches out best practices to strengthen team deliveryAKQA is an Equal Opportunities Employer, we believe that diversity is vital to AKQA’s ability to provide our clients with the best recommendations and are committed to fostering a varied and inclusive work environment. Your race, color, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability or veteran status have no bearing on our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.The base salary range for this position at the time of this posting is indicated below. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications. Explore our extensive range of benefits here.—$100,000—$230,000 USD
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