CLINICAL SUPPORT REPRESENTATIVE

2 weeks ago

Pittsfield MA USA, United States Berkshire Health Systems, Inc. Full time
DEFINITION/PRIMARY FUNCTION The Clinical Support Representative is a part of the multi-specialty physician practice team. The incumbent is responsible for the successful completion of day-to-day tasks of the front office to ensure quality care and excellent customer service to our patients. The Clinical Support Representative works collaboratively with other members of the team to ensure timely and smooth office flow, always keeping the needs of the patient first. Duties will include but not limited to, patient registration, scheduling, reception, collection of payments, appropriate triage of telephone calls and the ability to access and calmly diffuse potentially problematic situations. POSITION QUALIFICATIONS (Minimum qualifications are required unless stated otherwise.) Experience: One year of administrative experience in a busy office, preferably a physician practice is required. Experience in handling multiple telephone lines required. Excellent clerical/organizational skills required. Working knowledge of Windows based PC applications required. Knowledge of Department specific services preferred. Insurance knowledge and billing experience strongly preferred. Education and Training: Two years of college or equivalent work experience preferred. High School diploma or equivalent required. Typing (40 WPM)required. License, Certification # Registration: N/A Other Requirements: Excellent interpersonal skills with proven ability and experience dealing with agitated/dissatisfied patients, family and physicians. Ability to work independently with minimal supervision. Ability to work effectively under pressure and in a fast-paced environment. Ability to handle multiple tasks at once. Demonstrated competency in handling confidential and sensitive information required. Excellent telephone skills required. Sensitive to diverse cultures and cultural differences. Demonstrated ability to read and follow written/verbal direction. Knowledge of community services. Flexible hours required to cover for vacations and earned time absences. Self-motivated and ability to be independent and flexible within a team framework. Excellent oral and written communication skills. Must be able to speak and write the English language in an understandable manner.

* DEFINITION/PRIMARY FUNCTION
* The Clinical Support Representative is a part of the multi-specialty physician practice team. The incumbent is responsible for the successful completion of day-to-day tasks of the front office to ensure quality care and excellent customer service to our patients. The Clinical Support Representative works collaboratively with other members of the team to ensure timely and smooth office flow, always keeping the needs of the patient first. Duties will include but not limited to, patient registration, scheduling, reception, collection of payments, appropriate triage of telephone calls and the ability to access and calmly diffuse potentially problematic situations.

* POSITION QUALIFICATIONS (Minimum qualifications are required unless stated otherwise.)
* Experience:
* One year of administrative experience in a busy office, preferably a physician practice is required.

* Experience in handling multiple telephone lines required.

* Excellent clerical/organizational skills required.

* Working knowledge of Windows based PC applications required.

* Knowledge of Department specific services preferred.

* Insurance knowledge and billing experience strongly preferred.

* Education and Training:
* Two years of college or equivalent work experience preferred.

* High School diploma or equivalent required.

* Typing (40 WPM)required.

* License, Certification & Registration:
* N/A

* Other Requirements:
* Excellent interpersonal skills with proven ability and experience dealing with agitated/dissatisfied patients, family and physicians.

* Ability to work independently with minimal supervision.

* Ability to work effectively under pressure and in a fast-paced environment.

* Ability to handle multiple tasks at once.

* Demonstrated competency in handling confidential and sensitive information required.

* Excellent telephone skills required.

* Sensitive to diverse cultures and cultural differences.

* Demonstrated ability to read and follow written/verbal direction.

* Knowledge of community services.

* Flexible hours required to cover for vacations and earned time absences.

* Self-motivated and ability to be independent and flexible within a team framework.

* Excellent oral and written communication skills.

* Must be able to speak and write the English language in an understandable manner.

  • CLINICAL SUPPORT REPRESENTATIVE

    6 days ago

    Pittsfield, MA 01202, USA, United States Berkshire Health Systems, Inc. Full time

    DEFINITION/PRIMARY FUNCTION The Clinical Support Representative is a part of the Berkshire Faculty Services multispecialty physician practice team. The incumbent is responsible for the successful completion of day-to-day tasks of the front office to ensure quality care and excellent customer service to our patients. The Clinical Support Representative works...

  • CLINICAL SUPPORT REPRESENTATIVE

    7 days ago

    Pittsfield, MA 01202, USA, United States Berkshire Health Systems, Inc. Full time

    DEFINITION/PRIMARY FUNCTION The Clinical Support Representative is a part of the Berkshire Faculty Services multispecialty physician practice team. The incumbent is resposible for the successful completion of day-to-day tasks of the front ofice to ensure quality care and excellent customer service to our patients. The Clinical Support Representative works...

  • CLINICAL SUPPORT REPRESENTATIVE

    2 weeks ago

    Pittsfield, MA 01202, USA, United States Berkshire Health Systems, Inc. Full time

    # # # # # #This position is located in Great Barrington. DEFINITION/PRIMARY FUNCTION The Clinical Support Representative is a part of the Berkshire Faculty Services multispecialty physician practice team. The incumbent is responsible for the successful completion of day-to-day tasks of the front office to ensure access to quality care, efficiency and...

  • CLINICAL SUPPORT REPRESENTATIVE

    4 days ago

    Pittsfield, MA 01202, USA, United States Berkshire Health Systems, Inc. Full time

    # # # # # #This position is primarily located in North Adams, but may require floating to the Pittsfield office based on the needs of the practice. DEFINITION/PRIMARY FUNCTION The Clinical Support Representative is a part of the Berkshire Faculty Services multispecialty physician practice team. The incumbent is responsible for the successful completion of...

  • CLINICAL SERVICE REPRESENTATIVE

    7 days ago

    Pittsfield, MA 01202, USA, United States Berkshire Health Systems, Inc. Full time

    DEFINITION/PRIMARY FUNCTION The Clinical Support Representative Float is a part of the Berkshire Faculty Services multispecialty physician practice team. He/she is responsible for covering absences of CSR#s in the Berkshire Faculty Services practices. The incumbent is responsible for the successful completion of day-to-day tasks of the front office to ensure...

  • CLINICAL SUPPORT REPRESENTATIVE

    7 days ago

    Pittsfield, MA 01202, USA, United States Berkshire Health Systems, Inc. Full time

    DEFINITION/PRIMARY FUNCTION This position will report to the Office Coordinator and Administrative Director. Primary duties include greeting patients and steering them through the Center flow, scheduling appointments, verifying insurance, and checking that referrals and authorizations are in place. The Administrative Director will identify those duties and...

  • Clinical Support Representative

    1 week ago

    Pittsfield, United States Berkshire Health Systems Full time

    **This position is Monday & Friday 8:00am-4:30pm and Tuesday - Thursday 7:45am-4:15pm.**DEFINITION/PRIMARY FUNCTION** - The Clinical Support Representative is a part of the Berkshire Faculty Services multispecialty physician practice team. The incumbent is responsible for the successful completion of day-to-day tasks of the front office to ensure quality...

  • Clinical Support Representative

    1 week ago

    Pittsfield, United States Berkshire Health Systems Full time

    **This position is primarily located in North Adams, but may require floating to the Pittsfield office based on the needs of the practice.**DEFINITION/PRIMARY FUNCTION** - The Clinical Support Representative is a part of the Berkshire Faculty Services multispecialty physician practice team. The incumbent is responsible for the successful completion of...

  • Clinical Support Representative

    14 hours ago

    Pittsfield, United States Berkshire Health Systems Full time

    **This position is located in Great Barrington.**DEFINITION/PRIMARY FUNCTION** - The Clinical Support Representative is a part of the Berkshire Faculty Services multispecialty physician practice team. The incumbent is responsible for the successful completion of day-to-day tasks of the front office to ensure access to quality care, efficiency and excellent...

  • CLINICAL SUPPORT REPRESENTATIVE

    7 days ago

    Lenox, MA 01240, USA, United States Berkshire Health Systems, Inc. Full time

    DEFINITION/PRIMARY FUNCTION The Clinical Support Representative is a part of the Berkshire Faculty Services multispecialty physician practice team. The incumbent is responsible for the successful completion of day-to-day tasks of the front office to ensure quality care and excellent customer service to our patients. The Clinical Support Representative works...

  • CLINICAL SUPPORT REPRESENTATIVE

    7 days ago

    NEW MARLBORO, MA 01230, USA, United States Berkshire Health Systems, Inc. Full time

    # # # # # # This position will require travel to other offices. DEFINITION/PRIMARY FUNCTION The Clinical Support Representative is a part of the Berkshire Faculty Services multispecialty physician practice team. The incumbent is responsible for the successful completion of day-to-day tasks of the front office to ensure quality care and excellent customer...

  • CLINICAL SERVICE COORDINATOR

    2 weeks ago

    Pittsfield, MA 01202, USA, United States The Brien Center Full time

    General DescriptionProvide Behavioral Health Treatment, Case management, Therapeutic Recreational services, coordinate family meetings, provide intake assessments when needed, maintain collateral contacts with providers and provide clinical oversight in Day Services. Half time position-4 hours per day.Essential Job Functions* Complete diagnostic mental...

  • RN CLINICAL SUPERVISOR

    3 weeks ago

    Pittsfield, MA 01202, USA, United States Berkshire Health Systems, Inc. Full time

    DEFINITION/PRIMARY FUNCTIONS The RN is a member of the physician practice management team. The RN- Clinical Supervisor serves as the clinic#s lead clinician, along with Practice Management team, supervising clinical staff within an Ambulatory setting. This position coordinates, assigns and guides the work activities of clinical staff. This position monitors...

  • RN CLINICAL SUPERVISOR

    2 weeks ago

    Pittsfield, MA 01202, USA, United States Berkshire Health Systems, Inc. Full time

    DEFINITION/PRIMARY FUNCTIONS The RN is a member of the physician practice management team. The RN- Clinical Supervisor serves as the clinic#s lead clinician, along with Practice Management team, supervising clinical staff within an Ambulatory setting. This position coordinates, assigns and guides the work activities of clinical staff. This position monitors...

  • Clinical Service Representative

    2 weeks ago

    Pittsfield, United States Berkshire Health Systems Full time

    DEFINITION/PRIMARY FUNCTION The Clinical Support Representative Float is a part of the Berkshire Faculty Services multispecialty physician practice team. He/she is responsible for covering absences of CSR\'s in the Berkshire Faculty Services practices. The incumbent is responsible for the successful completion of day-to-day tasks of the front office to...

  • Clinical Service Representative

    4 days ago

    Pittsfield, United States Berkshire Health Systems Full time

    DEFINITION/PRIMARY FUNCTION The Clinical Support Representative Float is a part of the Berkshire Faculty Services multispecialty physician practice team. He/she is responsible for covering absences of CSR\'s in the Berkshire Faculty Services practices. The incumbent is responsible for the successful completion of day-to-day tasks of the front office to...

  • Clinical Service Representative

    4 weeks ago

    Pittsfield, United States Berkshire Health Systems Full time

    **DEFINITION/PRIMARY FUNCTION** - The Clinical Support Representative Float is a part of the Berkshire Faculty Services multispecialty physician practice team. He/she is responsible for covering absences of CSR's in the Berkshire Faculty Services practices. The incumbent is responsible for the successful completion of day-to-day tasks of the front office to...

  • CLINICAL SERVICE COORDINATOR-SCHOOL INTENSIVE PROGRAM

    2 weeks ago

    Pittsfield, MA 01202, USA, United States The Brien Center Full time

    Potential for Full-Time!General DescriptionProvide substance use and/or co-occurring treatment as indicated by the individual service plan (ISP), oversee delivery of school service component, and provide assistance in the management of the contract of services under this contract.Essential Job Functions* Provide substance abuse training and consultation to...

  • COMMUNITY HEALTH NURSE

    3 weeks ago

    Pittsfield, MA 01202, USA, United States Berkshire Health Systems, Inc. Full time

    DEFINITION/PRIMARY FUNCTION The Community Health Nurse (CHN) provides, teaches, supervises and documents nursing care of the sick and injured at home. The CHN intervenes to promote, maintain or restore health to prevent illness and to effect rehabilitation. The CHN collaborates with other healthcare providers, professionals and community representatives to...

  • CARE NAVIGATOR

    7 days ago

    Pittsfield, MA 01202, USA, United States The Brien Center Full time

    Full and Part-Time available, 1st and Mid-Shift Available!General DescriptionProvide outreach, engagement, support, care coordination, assessment, and person-centered treatment planning for CHBC adult clients. The Care Navigator engages with the client to integrate and coordinate care, support care transitions and support delivery of treatment. Care is...